Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product.
(
63 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
2
Slowest phone
on June 2, 2025
Posted by: Liz2000
[This review was collected as part of a promotion.] This A1 is slower thsn my older phoneI had for 4 yrs.
Value
2
Response from Samsung USBy R&R, June 3, 2025
Hi Liz2000,
Thank you for sharing your experience with your Galaxy A15 5G. If you notice that your phone is slowing down over time, it’s a good idea to perform a Quick Optimization. This feature enhances your device’s performance by identifying apps that consume excessive battery power. It also removes unnecessary items from memory, deletes unneeded files, scans for malware, and closes apps running in the background.
Optimizing your phone is a quick and simple process. Just follow these steps:
1. From the Settings menu, swipe to and tap on “Device care.”
2. Tap on “Optimize now.”
3. Once it’s done, tap “Done.”
If you would like more tips and tricks on optimizing your phone’s performance, please contact our Samsung Support Team. We are here to help. Thank you for choosing Samsung!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with your Galaxy A15 5G. If you notice that your phone is slowing down over time, it’s a good idea to perform a Quick Optimization. This feature enhances your device’s performance by identifying apps that consume excessive battery power. It also removes unnecessary items from memory, deletes unneeded files, scans for malware, and closes apps running in the background.
Optimizing your phone is a quick and simple process. Just follow these steps:
1. From the Settings menu, swipe to and tap on “Device care.”
2. Tap on “Optimize now.”
3. Once it’s done, tap “Done.”
If you would like more tips and tricks on optimizing your phone’s performance, please contact our Samsung Support Team. We are here to help. Thank you for choosing Samsung!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I like thus phone bc it is just good enough for
on June 2, 2025
Posted by: Tkundpoken44
[This review was collected as part of a promotion.] Is my particular phone that I have galaxy A I but I love what I can do so far
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features.
on June 2, 2025
Posted by: shawnk3093
[This review was collected as part of a promotion.] I like how you can make games faster with the plug in options I love the camera features and how the apps are sorted I like how galaxy has there own store and I like how they have exclusive deals.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has been a good phone overall
on June 2, 2025
Posted by: Mikelovestoshop
[This review was collected as part of a promotion.] The thing that I like the most about the a15 5g is the galaxy Ai feature it really helps
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone better because it has new features
on June 2, 2025
Posted by: Giga22
[This review was collected as part of a promotion.] I use this phone for calling and a job application
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Has great features
on June 2, 2025
Posted by: Lilboi
[This review was collected as part of a promotion.] It's amazing I enjoy every quality this device has
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good phone
on June 2, 2025
Posted by: Knowgood1
[This review was collected as part of a promotion.] Galaxies AI is great,phone is great,as well. Easy to navigate and operate,with Nice features that are easily workable.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has wonderful camera
on June 2, 2025
Posted by: Smashley
[This review was collected as part of a promotion.] I purchased this phone for my mother-in-law and the camera is absolutely amazing you wouldn't believe for the such a good price on the phone that it would take such good pictures and get great service and it's just all around a great phone.
Value
5
Written by a customer while visiting Samsung US