Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product.
(
63 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
I am very pleased with this phone's features.
on June 2, 2025
Posted by: Nater59
[This review was collected as part of a promotion.] This model gives me everything I want in a phone. Easy to use, great camera and all the other features I need. I can play games, watch sports and TV, listen to music, read my email and search the web very conveniently on a daily basis. Battery life is excellent and charges quickly. I love this phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Never had a problem
on June 2, 2025
Posted by: GarthVader6971
[This review was collected as part of a promotion.] Love my Galaxy's, have never had an issue. I haven't used the ai yet though.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Works great
on June 2, 2025
Posted by: Violetspiderling
[This review was collected as part of a promotion.] Use it for gaming and social media works great for what i use it for 100% worth it
Value
5
Response from Samsung USBy R&R, June 2, 2025
Hi there Violetspiderling,
Thank you for your kind words! The Galaxy A15 5G was designed with users like you in mind—balancing performance, design, and versatility. It's the perfect phone for gaming and quickly checking updates on your favorite social media sites. However, be careful not to get too distracted; the Super AMOLED display is captivating and will draw you in with its immersive quality. We appreciate you sharing your feedback. Your support means a great deal to us here at Samsung.
-Ty
Samsung Support
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Thank you for your kind words! The Galaxy A15 5G was designed with users like you in mind—balancing performance, design, and versatility. It's the perfect phone for gaming and quickly checking updates on your favorite social media sites. However, be careful not to get too distracted; the Super AMOLED display is captivating and will draw you in with its immersive quality. We appreciate you sharing your feedback. Your support means a great deal to us here at Samsung.
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
3
Decent phone not enough ram and weak processor
on June 2, 2025
Posted by: Bydptrs
[This review was collected as part of a promotion.] Decent enough phone if you don't plan on doing much on it. If you have more than one app open it slows down horribly. Also most games can't be played on it since there is too little ram. Also no galaxy AI from when I had it.
Value
3
Response from Samsung USBy R&R, June 4, 2025
Ahoy Bydprts,
Thank you for sharing your thoughts on the Galaxy A15 5G. We are glad to hear its been a great companion for gaming! While this device deosn’t come equipped with Galaxy AI, it’s packed with intelligent features that make everyday task smoother, from performance optimization to adaptive battery usage and app management that learns how you use your phone. One benefit with Galaxy devices is you have the RAM Plus of additional virtual memory to allow for a smoother performance. From Device care, tap Memory, then tap RAM Plus, and make sure the switch is turned on. Then, tap the amount of GB you'd like to allow, and tap Restart when prompted to restart your phone with your desired setting in place. If you would like to know more about improving your phone RAM and Octa-Core processor please check out the online article, Keep your Galaxy phone or tablet from slowing down with Device Care,” to find out more. Thanks for being a part of the Samsung family innovation that’s made for you!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Thank you for sharing your thoughts on the Galaxy A15 5G. We are glad to hear its been a great companion for gaming! While this device deosn’t come equipped with Galaxy AI, it’s packed with intelligent features that make everyday task smoother, from performance optimization to adaptive battery usage and app management that learns how you use your phone. One benefit with Galaxy devices is you have the RAM Plus of additional virtual memory to allow for a smoother performance. From Device care, tap Memory, then tap RAM Plus, and make sure the switch is turned on. Then, tap the amount of GB you'd like to allow, and tap Restart when prompted to restart your phone with your desired setting in place. If you would like to know more about improving your phone RAM and Octa-Core processor please check out the online article, Keep your Galaxy phone or tablet from slowing down with Device Care,” to find out more. Thanks for being a part of the Samsung family innovation that’s made for you!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
4
It's a great device.
on June 2, 2025
Posted by: Tackysnow36
[This review was collected as part of a promotion.] I use my galaxy a15 for every day use and it is a great device.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product like all samsung products are easy us
on June 2, 2025
Posted by: MICKY296
[This review was collected as part of a promotion.] I work from my phone , schedule all my appointments and reminders , keep notes and the galaxy AI feature helps to make it all easy , my galaxy phones and products cut down the time it takes to long into anything they keep my life organized and easy thank you samsung
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to use
on June 2, 2025
Posted by: Bobspieco
[This review was collected as part of a promotion.] It's easy to use right out of the box isn't hard to setup and doesn't take long either
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
The phone is ok Sometimes
on June 2, 2025
Posted by: Shraud
[This review was collected as part of a promotion.] The screen sometimes is blank and sometimes it comes right on. I'm not sure why it does this but a new phone would be best for me.
Value
3
Response from Samsung USBy R&R, June 4, 2025
Hey there Shraud,
Thank you for sharing your experience with the Galaxy A15 5G. Your feedback helps us understand how the device performs in everyday use. The A15 5G is designed with essential features for reliable connectivity, a vibrant display, and user-friendly performance, catering to those in need of a dependable smartphone. If you’re experiencing a delay when waking your phone, please check that your power-saving settings are configured to your preference. Additionally, features like Accidental Touch Protection may be enabled, which could also contribute to this issue. To learn more about optimizing your phone’s responsiveness, we recommend reading the online article titled “Get the Most Out of Your Galaxy Phone or Tablet Battery.” Thank you for being part of the Samsung community. We are evolving with you in mind.
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS10002534/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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Thank you for sharing your experience with the Galaxy A15 5G. Your feedback helps us understand how the device performs in everyday use. The A15 5G is designed with essential features for reliable connectivity, a vibrant display, and user-friendly performance, catering to those in need of a dependable smartphone. If you’re experiencing a delay when waking your phone, please check that your power-saving settings are configured to your preference. Additionally, features like Accidental Touch Protection may be enabled, which could also contribute to this issue. To learn more about optimizing your phone’s responsiveness, we recommend reading the online article titled “Get the Most Out of Your Galaxy Phone or Tablet Battery.” Thank you for being part of the Samsung community. We are evolving with you in mind.
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS10002534/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US