Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product.
(
63 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
Samsung galaxy a15 5g.
on July 18, 2025
Posted by: Jackiemason
[This review was collected as part of a promotion.] I love my galaxy a15 5g. The galaxy AI feature is absolutely wonderful. Its very innovative and helpful! Good job Samsung! Always can count on Samsung for high quality affordable devices that exceeds my expectatiobs and enjoyment using.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not such great features
on July 18, 2025
Posted by: LoveAAA
[This review was collected as part of a promotion.] My Galaxy AI 15 phone is okay. The video and pictures are not great that you take on it. Battery does not stay up long. Very slow downloading apps. It's a good phone if you don't use it to work on and take pictures and just need one for regular use
Value
3
Response from Samsung USBy R&R, August 5, 2025
Hi there LoveAAA,
Thank you for sharing your thoughts on the Galaxy 15 5G. This device was designed to provide a balance of performance and innovation that keeps up with your daily needs. If there’s a feature that didn’t meet expectations, trying out settings or available updates may improve your experience. Check out the article, “Keep your Galaxy phone or tablet from slowing down with Device Care,” to find ways to keep your phone running smoothly. We’re always working to create meaningful technology. Your Galaxy, your way.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy 15 5G. This device was designed to provide a balance of performance and innovation that keeps up with your daily needs. If there’s a feature that didn’t meet expectations, trying out settings or available updates may improve your experience. Check out the article, “Keep your Galaxy phone or tablet from slowing down with Device Care,” to find ways to keep your phone running smoothly. We’re always working to create meaningful technology. Your Galaxy, your way.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Tons.of memory
on July 18, 2025
Posted by: Misso84
[This review was collected as part of a promotion.] I use it mostly for pictures and videos and.gaming
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
A15 5g function
on July 18, 2025
Posted by: Bratney
[This review was collected as part of a promotion.] I use it daily but not happy with it. It doesn't function properly a lot of time
Value
3
Response from Samsung USBy R&R, July 18, 2025
Hey there Bratney,
Thank you so much for sharing your experience with the Galaxy A15 5G! We truly appreciate hearing from users who rely on their device every day; it helps us continue to improve and tailor our features to better suit your needs. While we understand that there may be some frustrations, we’re glad that the Galaxy A15 5G remains a part of your daily routine. As we develop new features for the A Series, our goal is to offer a great mix of performance and versatility, allowing you to stay connected and productive during those important moments. Thanks again for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you so much for sharing your experience with the Galaxy A15 5G! We truly appreciate hearing from users who rely on their device every day; it helps us continue to improve and tailor our features to better suit your needs. While we understand that there may be some frustrations, we’re glad that the Galaxy A15 5G remains a part of your daily routine. As we develop new features for the A Series, our goal is to offer a great mix of performance and versatility, allowing you to stay connected and productive during those important moments. Thanks again for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Love my phone
on July 18, 2025
Posted by: Bigdaddybivs1
[This review was collected as part of a promotion.] Galaxy ai. Definitely love my phone would love to explore more Samsung electronics.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
It took a while to figure out
on July 17, 2025
Posted by: FreshStart
[This review was collected as part of a promotion.] I've been using the Samsung Galaxy A15 5G for a little while now, and I have to say—this phone offers a lot more than you'd expect for the price.
Performance: The phone runs smoothly with everyday tasks like texting, web browsing, and streaming. The MediaTek Dimensity processor and 5G support make a noticeable difference in app speed and downloads. For casual users, it's more than enough.
Display: The 6.5-inch Super AMOLED display is one of its biggest highlights. It’s bright, colorful, and smooth thanks to the 90Hz refresh rate. Watching videos or scrolling through social media looks fantastic.
Battery Life: Battery life is solid. I easily get through a full day with moderate to heavy use, and the 5000mAh battery paired with fast charging is a huge plus.
Design & Build: It looks and feels more premium than the price tag suggests. It's slim, lightweight, and easy to hold.
Camera: The camera isn’t flagship-level, but for the price, it does the job well. The 50MP main lens captures decent shots in good lighting, and the selfie cam is solid for video calls and quick snaps.
Storage & Features: Having 128GB of internal storage and microSD expansion is a big win. Plus, it runs the latest version of One UI Core, which is simple, clean, and easy to navigate.
Bottom Line:
If you’re looking for an affordable smartphone that doesn’t feel cheap, the Galaxy A15 5G hits the mark. Great screen, strong performance, long battery life, and 5G — it's a great value all around.
If you’re looking for an affordable smartphone that doesn’t feel cheap, the Galaxy A15 5G hits the mark. Great screen, strong performance, long battery life, and 5G — it's a great value all around.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
It's OK product
on July 17, 2025
Posted by: Voinne
[This review was collected as part of a promotion.] Yes I do love but the Samsung I have is not all that that it is equipped to be half the time I'm losing numbers I'm missing phone calls the volume don't never stay at a reasonable volume my ringtone sometimes I can't hear it cuz it don't rain so I trying to get an upgrade but it's very hard to receive
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great inexpensive phone.
on July 17, 2025
Posted by: Chacha1024
[This review was collected as part of a promotion.] This phone has a great clear screen. It is very easy to operate and lots of storage.
Value
5
Written by a customer while visiting Samsung US