Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product.
(
63 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
3
I can't access Bluetooth on 2 different devices.
on June 2, 2025
Posted by: Samsunggood
[This review was collected as part of a promotion.] I like the volume. I use my phone for streaming social media, games, calling and texting. I don't use the Galaxy AI, it seems to ne too much. The last Samsung phone I had was better than this one.
Value
3
Response from Samsung USBy R&R, June 10, 2025
How is it going, Samsunggood,
Thank you for sharing your experience with your Galaxy A15 5G. Whether you’re streaming, scrolling, calling, or texting, the Galaxy A15 5G is designed to handle it all seamlessly. Although this model doesn’t currently include the Galaxy AI feature, it does come with several smart capabilities to enhance your user experience.
If you’re having difficulty connecting a Bluetooth accessory to your phone or tablet, following these step-by-step instructions may help you get your devices working together smoothly:
1. Open the Bluetooth settings on your device.
2. Ensure that the devices are within 30 feet of each other and that the Bluetooth device is in pairing mode.
3. From the Bluetooth settings menu, tap on ‘Scan’ and select your desired device from the list of available options.
4. Follow the prompts to complete the pairing process.
If you’re using a third-party case or cover, consider removing it, as it may interfere with the connection. If the Bluetooth device requires a PIN, enter the PIN and tap ‘OK.’ You can usually find this information in the manual that came with the device. If you don’t have the manual, try entering 0000, which is a common default PIN for many Bluetooth devices. If that doesn’t work, please contact the manufacturer for assistance.
Another troubleshooting option is to reset your network settings but keep in mind that doing so will remove all Wi-Fi networks and reset your mobile data settings. You will need to reconnect to any saved networks afterward. To reset the network settings on your Galaxy device, tap ‘Reset Wi-Fi and Bluetooth settings,’ then select ‘Reset settings.’ You may be prompted to enter your security credentials before tapping ‘Reset’ to finish the process.
For additional guidance on connecting your Bluetooth device to your phone, please refer to the guide linked below titled “Bluetooth device won’t reconnect or stay connected to Galaxy phone or tablet.”
We are always here to help, so don’t hesitate to reach out to our Samsung Support Team if you need further assistance. Thank you for choosing Samsung!
Bluetooth device won't reconnect or stay connected to Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10002014/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Thank you for sharing your experience with your Galaxy A15 5G. Whether you’re streaming, scrolling, calling, or texting, the Galaxy A15 5G is designed to handle it all seamlessly. Although this model doesn’t currently include the Galaxy AI feature, it does come with several smart capabilities to enhance your user experience.
If you’re having difficulty connecting a Bluetooth accessory to your phone or tablet, following these step-by-step instructions may help you get your devices working together smoothly:
1. Open the Bluetooth settings on your device.
2. Ensure that the devices are within 30 feet of each other and that the Bluetooth device is in pairing mode.
3. From the Bluetooth settings menu, tap on ‘Scan’ and select your desired device from the list of available options.
4. Follow the prompts to complete the pairing process.
If you’re using a third-party case or cover, consider removing it, as it may interfere with the connection. If the Bluetooth device requires a PIN, enter the PIN and tap ‘OK.’ You can usually find this information in the manual that came with the device. If you don’t have the manual, try entering 0000, which is a common default PIN for many Bluetooth devices. If that doesn’t work, please contact the manufacturer for assistance.
Another troubleshooting option is to reset your network settings but keep in mind that doing so will remove all Wi-Fi networks and reset your mobile data settings. You will need to reconnect to any saved networks afterward. To reset the network settings on your Galaxy device, tap ‘Reset Wi-Fi and Bluetooth settings,’ then select ‘Reset settings.’ You may be prompted to enter your security credentials before tapping ‘Reset’ to finish the process.
For additional guidance on connecting your Bluetooth device to your phone, please refer to the guide linked below titled “Bluetooth device won’t reconnect or stay connected to Galaxy phone or tablet.”
We are always here to help, so don’t hesitate to reach out to our Samsung Support Team if you need further assistance. Thank you for choosing Samsung!
Bluetooth device won't reconnect or stay connected to Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10002014/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone- Galaxy A15 5G!
on June 2, 2025
Posted by: Lisan5152
[This review was collected as part of a promotion.] My Galaxy A15 5G is the best! I've always bought Samsung products and this is one of the best, easiest phones I've ever owned.
I'd recommend Samsung products to everyone, especially this phone.
I'd recommend Samsung products to everyone, especially this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my phone the features ate the best
on June 2, 2025
Posted by: Blackmamba1979
[This review was collected as part of a promotion.] Galaxy Al helps me out with day to day things I need done.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My galaxy A15 has many features.
on June 2, 2025
Posted by: Manyadvark
[This review was collected as part of a promotion.] My Samsung Galaxy A15 is wonderful, it has all sirts of features. For example my Galaxy stays on and won't shut off while not on it, as long as I look at the camera. Its Great for big streaming big platform games like fortnite or cod mobile. The battery life is astonishing, I can go a full day without needing to charge my device. Its video quality knocks you right out the park, and pairing it to two speakers, what more can you ask for. The Samsung Galaxy A15 is a affordable must buy.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The phone e does have great features
on June 2, 2025
Posted by: Odeezyg
[This review was collected as part of a promotion.] The galaxy Ai is real remarkable and fascinating with the help and technology it has provided to help us on the phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Me and my phone
on June 2, 2025
Posted by: Dairyfarmer
[This review was collected as part of a promotion.] My phone has been so handy, I take it every where. I check my mail, surf the internet, shop for groceries, do my devotions, play games, research, and yes, I even make and receive phone calls. This Galaxy A15 is by far the best phone I have ever had.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The phone is easy to carry and simply to use.
on June 2, 2025
Posted by: ShawnanRed
[This review was collected as part of a promotion.] The Galaxy Al is conversation is fast understands what I'm saying. I travel a lot so the Galaxy Al comes in handy for me and my husband.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features.
on June 2, 2025
Posted by: Jonesy80
[This review was collected as part of a promotion.] Galaxy ai is awesome. Love this phone. I play tons of games i spend all day on it.
Value
5
Written by a customer while visiting Samsung US