Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product.
(
63 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
4
This phone has been the best one I've had so far.
on June 2, 2025
Posted by: SeveredTies
[This review was collected as part of a promotion.] This has been a ok phone so far but it's had a few issues of bad connection and freezing up. Has been really slow at times unfortunately.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Reliable and up to date
on June 2, 2025
Posted by: Lajlig
[This review was collected as part of a promotion.] This phone gives luxury of low cost and effective. Good quality and battery last for the occasion. Over all a good phone to have. The improving AI feature allows hands free assistance.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
It has a great device management system
on June 2, 2025
Posted by: Kurain
[This review was collected as part of a promotion.] It's OK with some games but most of them requires you to have a better version
Value
3
Response from Samsung USBy R&R, June 4, 2025
Hi Kurain,
Thank you for sharing your thoughts on the Galaxy A15 5G. we are glad to hear you are enjoying the device management system. It’s designed to give users a smoother, more personalized experience. While game performance can vary by title, the A15 5G delivers dependable functionality and smart features that make everyday tasks feel effortless. We love hearing how customers are getting the most from their devices, and we are confident others will appreciate the A15 5G’s balance of reliable speed, modern design, and thoughtful tools. Thanks for being a part of the Samsung family, innovation that’s made for you.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy A15 5G. we are glad to hear you are enjoying the device management system. It’s designed to give users a smoother, more personalized experience. While game performance can vary by title, the A15 5G delivers dependable functionality and smart features that make everyday tasks feel effortless. We love hearing how customers are getting the most from their devices, and we are confident others will appreciate the A15 5G’s balance of reliable speed, modern design, and thoughtful tools. Thanks for being a part of the Samsung family, innovation that’s made for you.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
This phone works great and fast
on June 2, 2025
Posted by: 87chevytruck
[This review was collected as part of a promotion.] Galaxy a I I love samsung galaxy phones that's what I always use
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
My A15 5g is the best. Always works great. Better
on June 2, 2025
Posted by: Duckyman
[This review was collected as part of a promotion.] I'm really impressed with this A15 5g. The galaxy AI IS AWESOME. It does everything. The quality of this entire phone is great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This device is common for the touchscreen to have
on June 2, 2025
Posted by: Millrobeve
[This review was collected as part of a promotion.] I don't like the Ness articles and ads that come up every time I use the phone. It tends to be slow. It freezes about once or twice a month. I would not recommend this device to anyone
Value
3
Response from Samsung USBy R&R, June 3, 2025
Hello Millrobeve,
Thank you for taking the time to share your feedback. We always value hearing from our customers and use insights like yours to evolve and enhance the experience. The Galaxy A15 5G is designed to support everyday tasks with smart connectivity, strong battery life, and access to helpful features across the Galaxy ecosystem. If you notice your device is slowing down from time to time, it may be a good idea to do a quick optimization. It takes less than 2 minutes, and you can do it anytime you feel your phone needs a good refresher. From Settings, swipe to and tap Device care. Tap Optimize now, and then tap Done. If you would like to know more about how to keep your device running at its top performance, please check out the online article, “Keep your Galaxy phone or tablet from slowing down with Device Care.” Thanks for being a Samsung customer. We are constantly working to create what’s next with you in mind!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for taking the time to share your feedback. We always value hearing from our customers and use insights like yours to evolve and enhance the experience. The Galaxy A15 5G is designed to support everyday tasks with smart connectivity, strong battery life, and access to helpful features across the Galaxy ecosystem. If you notice your device is slowing down from time to time, it may be a good idea to do a quick optimization. It takes less than 2 minutes, and you can do it anytime you feel your phone needs a good refresher. From Settings, swipe to and tap Device care. Tap Optimize now, and then tap Done. If you would like to know more about how to keep your device running at its top performance, please check out the online article, “Keep your Galaxy phone or tablet from slowing down with Device Care.” Thanks for being a Samsung customer. We are constantly working to create what’s next with you in mind!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung A15 5g Review
on June 2, 2025
Posted by: O7CBR1000RR
[This review was collected as part of a promotion.] The A15 5g is an amazing and incredible phone for the price, and has the functionality and power to accommodate most people. The camera quality is and camera functions are great, the Ram and memory can handle just about anything you are needing to do. The only issue I have had with the phone is the occasional force closing of a app. The galaxy AI is also a cool and fun function as well
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product is top notch.
on June 2, 2025
Posted by: Mariejj
[This review was collected as part of a promotion.] I've been using the Galaxy A15 5G for a while now, and I’m genuinely impressed with what it offers at its price point. The design is sleek and lightweight, making it comfortable to carry around. One of the standout upgrades is the inclusion of Galaxy AI features—even on a budget-friendly device like this. I’ve enjoyed using tools like AI-enhanced photo editing, live translation, and text suggestions that make messaging and note-taking much faster and smarter.
The 5G connectivity is smooth and reliable, and it’s made streaming, downloading, and browsing so much quicker. The Super AMOLED display is vibrant and clear, great for watching videos and viewing photos. I’ve also used the side fingerprint sensor, which is very responsive and convenient.
The camera quality is surprisingly good for a mid-range device, and I especially like the AI scene optimizer that adjusts photos automatically to look their best. Battery life is another win—the phone easily lasts me a full day with regular use, and the fast charging support is a plus.
Overall, the Galaxy A15 5G is a solid, smart, and dependable phone packed with just enough AI-powered convenience to feel modern and helpful. Definitely a great value for the price!
Value
5
Written by a customer while visiting Samsung US