Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5 out of 5
4.5
(4,458 Reviews)
Open Ratings Snapshot
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product. 
(
63 out of 81
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
5 out of 5
5
This phone has great features
on June 2, 2025
Posted by: Lovethemapps84
[This review was collected as part of a promotion.] I use my phone for all kinds of things, mostly games. I love the galaxy Al with phones games ,they never freeze or pixilated. I use Google a lot to look up things I need to know,and I have a lot of business apps that use the galaxy Al.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung is the best
on June 2, 2025
Posted by: Dloc666
[This review was collected as part of a promotion.] Love my Samsung phone at work great for everything you need for keep it up Samsung and
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
I am a Samsung lover.
on June 2, 2025
Posted by: Chelley
[This review was collected as part of a promotion.] I use my galaxy ai onmy device daily. Like I said I love Samsung's that's all my family owns but I have had a lot of issues with the last to Galaxy's I have bought and paid for and had to replace within a month on one of them. The features make it possible for me to maneuver thru the phones
Value
3 out of 5
3
Response from Samsung USBy R&RJune 10, 2025
Hello there Chelley,
Thank you for reaching out and sharing your experience with the Galaxy A15 5G. It’s wonderful to hear from a family of Samsung enthusiasts! The Galaxy A15 5G features a range of helpful functions designed to enhance your user experience. While Galaxy AI hasn’t been integrated into this model yet, it still offers numerous intelligent features that improve your overall usage. We appreciate your feedback and thank you for choosing Samsung as your preferred brand!
-Ty
Samsung Support
smsng.us/Samsung-Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome data
on June 2, 2025
Posted by: Soreena
[This review was collected as part of a promotion.] Happy views no problems with using this phone
❤️❤️❤️❤️❤️😊😊😊😊😊😊😊❤️❤️❤️😊❤️❤️☺️☺️☺️☺️☺️🌄🌄😁😁😁😁😁😁😁😁😁😁Happy customer service and been with Metro for a long time no complaints and love it so far no trouble I only
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
It's a great phone once you figure out how to use
on June 2, 2025
Posted by: Kerisue
[This review was collected as part of a promotion.] I use my device for everything streaming playing games. Do all my shopping on I can't live without my phone I don't know how else to get ahold of people.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Does what I need it to do
on June 2, 2025
Posted by: Atxsurfer
[This review was collected as part of a promotion.] Perfect blend of performance and price and has never let me down
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I absolutely love my Samsung Phone
on June 2, 2025
Posted by: Shanni
[This review was collected as part of a promotion.] I am glad to give you a 5 star review of my A15 5G it's honestly the best Galaxy AI phone on the market that really adapts to me and my needs, and is a super fast top of the line phone. I highly recommend this phone to anyone who needs a great phone at really easily affordable prices. Well done Samsung 👏
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Phone for a Great Price
on June 2, 2025
Posted by: MonnGirlKim
[This review was collected as part of a promotion.] This is my newest phone, and so far I'm impressed. The battery lasts long, there's enough storage space, and very few other issues. The Galaxy AI features are rather interesting as well. Overall, I'm satisfied with my purchase. Thank you very much.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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