Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5 out of 5
4.5
(4,458 Reviews)
Open Ratings Snapshot
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product. 
(
63 out of 81
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
4 out of 5
4
My experience with the Galaxy A15 5g
on June 2, 2025
Posted by: nunhol
[This review was collected as part of a promotion.] When I upgraded to the A15, it was a nice, smooth process. I really like the features it has compared to my older phone, the Galaxy Ai is fun to mess around with by taking random pictures and editing stuff out of it. The phone feels nicer than what I had before, although when gaming it feels slower, it gives me access to games I couldn't install before.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
This phone is my secretary.
on June 2, 2025
Posted by: GhostPumpkinhead
[This review was collected as part of a promotion.] I am extremely new to technology. I emerged into technology with the Samsung A15 5G. I quickly found that there are features that I can't live without. For instance, the AI Assistant is my personal secretary. I am not afraid to tell you that I am aging and often forget many things daily. However, my secretary not only wakes me, it reminds me daily of appointments and tasks such as take my medications. My Samsung phone is my lifeline to business and family...I would be hard pressed to live without it!
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent phone for the price
on June 2, 2025
Posted by: SweetC
[This review was collected as part of a promotion.] My Samsung Galaxy is a great all around phone for everyday use.
I use it for navigating to job sites, reading email, social media, and playing games. I also use it to manage my online store.
It's reliable with long battery life. Never have had a problem with it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It's a great Samsung phone
on June 2, 2025
Posted by: COMPTON
[This review was collected as part of a promotion.] This device "Galaxy AI" is awesome ¡!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Great phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing affordable phone
on June 2, 2025
Posted by: Smystal
[This review was collected as part of a promotion.] I love this phone. When in fianancial struggle with no phone I was able go afford this great quality device that provides fast efficient service, love the camera, durability, and updated options and services this device provides plus who doesn't love galaxy ai.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Has great features
on June 2, 2025
Posted by: Average2joe
[This review was collected as part of a promotion.] My phone is average almost in every aspect not bad for the price
Value
3 out of 5
3
Response from Samsung USBy R&RJune 4, 2025
Howdy Average2joe,
Thank you for taking the time to share your thoughts on the Galaxy A15 5G. It's great to hear you are finding the device to be solid and packed with practical features that make everyday use reliable and consistent. The Galaxy A15 5G is designed for users who seek dependable performance, 5G speed, and a well-rounded experience in a single smart device. Thanks for being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung Galaxy A15 5G
on June 2, 2025
Posted by: Slickness697
[This review was collected as part of a promotion.] My Galaxy A15 5G works really good I never have any problems with it. And I download a million apps. Doesn't run slow and plenty of storage
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I think this device is way better than most
on June 2, 2025
Posted by: Chikiplow
[This review was collected as part of a promotion.] The Galaxy Ai feature is off the chain and is very helpful .love it all
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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