Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product.
(
63 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
4
A galaxy beyond
on June 8, 2025
Posted by: Road4fun
[This review was collected as part of a promotion.] Ilike the feel of the phone and it's faster than my last galaxy. The imaging and text clarity are phenomenal. All in all it's a great phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on June 8, 2025
Posted by: Trunks
[This review was collected as part of a promotion.] The ai and the user interface are beyond my expectations
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very user friendly and goes beyond my expectations
on June 8, 2025
Posted by: TrippyTrunks
[This review was collected as part of a promotion.] The ai integrated in the phone is next gen it almost seems fiction.. but it's not !
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever
on June 8, 2025
Posted by: D82faddley
[This review was collected as part of a promotion.] There's nothing I don't love about this phone
Best model yet
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This device has been great I really like it
on June 7, 2025
Posted by: Smoke794
[This review was collected as part of a promotion.] I play games texting and calling and surf the internet I really like it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
It's ok I guess
on June 7, 2025
Posted by: SalinaBear
[This review was collected as part of a promotion.] It's a good phone it takes great pictures and the AI is really great but I don't like to game on it.... The wifi drops constantly
Value
3
Response from Samsung USBy R&R, June 9, 2025
Hey there SalinaBear,
We’re thrilled to hear that you’re enjoying your Galaxy A15 5G! The camera setup on your device is among the best in the mobile market, and with its impressive 50MP camera, you can capture every detail in stunning clarity. Although this device doesn’t have the full range of Galaxy AI features, it offers many innovative enhancements that make your interaction with it seamless and enjoyable. If you find that your Wi-Fi connection is fluctuating, consider resetting your Wi-Fi connection to help establish a stronger link. To do this, open the network settings by navigating to Settings, tapping on General Management, and selecting Reset. You can reset your network settings here. For any concerns with your mobile connection, choose ‘Reset Mobile Network Settings.’ For Wi-Fi and Bluetooth connections, select Reset Wi-Fi and Bluetooth settings. Once you do that, tap Reset settings and, if prompted, enter your security credentials before confirming with Reset. For additional guidance on your Wi-Fi connection, check out “Galaxy phone or tablet Wi-Fi connection issues.” Thank you for your feedback—we truly appreciate you and wish you an enjoyable Samsung experience!
Galaxy phone or tablet Wi-Fi connection issues
https://www.samsung.com/us/support/troubleshoot/TSG10002018/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We’re thrilled to hear that you’re enjoying your Galaxy A15 5G! The camera setup on your device is among the best in the mobile market, and with its impressive 50MP camera, you can capture every detail in stunning clarity. Although this device doesn’t have the full range of Galaxy AI features, it offers many innovative enhancements that make your interaction with it seamless and enjoyable. If you find that your Wi-Fi connection is fluctuating, consider resetting your Wi-Fi connection to help establish a stronger link. To do this, open the network settings by navigating to Settings, tapping on General Management, and selecting Reset. You can reset your network settings here. For any concerns with your mobile connection, choose ‘Reset Mobile Network Settings.’ For Wi-Fi and Bluetooth connections, select Reset Wi-Fi and Bluetooth settings. Once you do that, tap Reset settings and, if prompted, enter your security credentials before confirming with Reset. For additional guidance on your Wi-Fi connection, check out “Galaxy phone or tablet Wi-Fi connection issues.” Thank you for your feedback—we truly appreciate you and wish you an enjoyable Samsung experience!
Galaxy phone or tablet Wi-Fi connection issues
https://www.samsung.com/us/support/troubleshoot/TSG10002018/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I love my A15 5G Galaxy
on June 7, 2025
Posted by: SpeakeRbox88Man
[This review was collected as part of a promotion.] The A15 5G Galaxy phone is great. The camera is fantastic, with built-in edit tools, fast focus , and many different features, the resolution will surprise you. The A15 5G Galaxy also has alot of storage capacity, not to mention the cloud, and secure storage folders, to protect any personal items such as bank information, pictures, documents, etc. Also the A15 5G Galaxy includes the newest features in the Google key pad search area, the voice activated "Galaxy AI" technology, which can be used hands-free, and is very accurate in most all searches I've tried. Also I have to also mention as a side note, this phone is amazingly durable...lol 😅 I am rather "tough" on any item I keep on me during the day, as I work in construction industry. So inadvertently I have been conducting my own "quality control " tests... lol. dropped (alot) flung from laps onto concrete, carpet, vinyl. 😅😅😆 And this phone passed with flying colors .. It has always had an easy format to use , and ever becoming more improved with modern technologies that are amazing. Such as , AI , language translators, picture and image editing tools, many safe amenities to keep any digital keepsake items stored. And it was priced extremely well!I'm truly happy with my purchase, and this company's dependable merchandise. I would definitely advocate anyone to consider buying this company products. My overall happiness with the phone 10/10 rating! It's great. I can say it's the most favorite phone I've owned!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Best phone ever
on June 7, 2025
Posted by: Doubledan
[This review was collected as part of a promotion.] I use it for work and play the hand down best phone on the plant
Value
4
Written by a customer while visiting Samsung US