Customer reviews from greenworkstools.com
Greenworks - 24V 13 Battery Powered Push Walk-Behind Mower, 4Ah USB Battery and Charger Included - Green
Average customer rating
4.3
(242 Reviews)
Rating breakdown 242 reviews
5 Stars
158
4 Stars
45
3 Stars
17
2 Stars
6
1 Star
16
91%of customers recommend this product.
(
191 out of
210)
Customer Reviews for Greenworks - 24V 13 Battery Powered Push Walk-Behind Mower, 4Ah USB Battery and Charger Included - Green
Posted by: Anonymous
from Newburyport, MA
Gender:Male
Verified Purchase:Yes
Works as advertised. Very clean cut, simple to adjust height and speed. Batteries had plenty of power and longevity to cut my relatively small yard. Did not even use 50% of power.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great product
on March 31, 2021
Posted by: McNair
from Weiser, ID
Really like the long run time and the 4 in 1 features.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Thom B
from Indianapolis
Gender:Male
Verified Purchase:Yes
I love the convenience of battery powered. The mower cuts very well, but my only complaint would be that I wish the battery was a bit longer between charges.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: ElderHawk
from Little Rock,AR
Gender:Male
Verified Purchase:Yes
Just finished using the mower for the first time, and it was a great experience. Easy to assemble and it performed flawlessly. A perfect fit for my lawn.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
3
Bag is frustrating
on September 17, 2020
Posted by: Gimmer
from St Louis
The mower itself is excellent. Perfect size and weight to mow the steep hills in my yard. The bag however is TINY! I have to empty it every 2 minutes. The bag does not stay connected to the lid very well so I get sprayed with grass frequently and am always trying to reconnect it.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy GreenWorks Tools, GreenWorks Customer Care, September 18, 2020
Hello
Thank you for your feedback. It is unfortunate to hear about these issues; we truly appreciate your feedback.
To install the catcher bag please follow the instructions here:
1. Put the four screws into the washers to attach the bracket.
2. Move the bracket into the groove.
3. Align the latches and the slots of the top and lower halves of the grass catcher and push the two halves together to interlock.
4. Push the latch of the handle into the grass catcher.
5. Open the rear discharge door and hold it.
6. Hold the the grass catcher by its handle and put the hooks over the slots.
7. Close the rear discharge door.
If you are still experiencing issues with the catcher bag, we would be happy to see how we can assist you with these matters. Please consider reaching out to our excellent customer service team to share your experience. Kindly contact us at 1-888-909-6757 (1-888-90WORKS) or by email on info@greenworkstools.com.
Thank you for your feedback. It is unfortunate to hear about these issues; we truly appreciate your feedback.
To install the catcher bag please follow the instructions here:
1. Put the four screws into the washers to attach the bracket.
2. Move the bracket into the groove.
3. Align the latches and the slots of the top and lower halves of the grass catcher and push the two halves together to interlock.
4. Push the latch of the handle into the grass catcher.
5. Open the rear discharge door and hold it.
6. Hold the the grass catcher by its handle and put the hooks over the slots.
7. Close the rear discharge door.
If you are still experiencing issues with the catcher bag, we would be happy to see how we can assist you with these matters. Please consider reaching out to our excellent customer service team to share your experience. Kindly contact us at 1-888-909-6757 (1-888-90WORKS) or by email on info@greenworkstools.com.
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
from Southern Maine
Verified Purchase:Yes
This year we have purchased 4 greenworks products. A 80V weed wacker, 80V18"chainsaw, 24V 10"chainsaw and a the 48V 17" lawnmower. Needless to say, we're sold on Greenworks products. THe ONLY grumble I have about this mower is because of the batteries. The lawn mower comes with two 24V batteries which I thought would interchange with with my 24V chainsaw. But, they do not, they are larger. That, at this point is my only complaint. The 17" deck is excellent for getting into smaller area to mow and the batteries last much longer than anticipated. We're ver happy with our purchase.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Awesome mower
on October 16, 2020
Posted by: Follenj
from Yulee, FL
Gender:Male
[This review was collected as part of a promotion.] First time using a battery powered mower and I'm very impressed. Was not expecting it to be as powerful as it is. Charging and inserting and removing the batteries are very easy to do. Easy initial setup and light assembly out of the box. Cut through the thick grass around my office no problem. I like that you have an option to bag or mulch the grass clippings. Very lightweight for as well as it works and folds down nicely for storage. Would definitely recommend this mower.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Love it
on October 17, 2020
Posted by: Clbr
Gender:Female
[This review was collected as part of a promotion.] This is an absolutely wonderful mower. It is very quite and does a great job on very thick grass. I don’t like the tires being plastic, but they are the same size as a regular mower, so I can switch them out to rubber. There is a height adjustment, which is nice. The bag on the back, didn’t catch hardly any of the grass, but that isn’t a problem. I really didn’t expect much from this mower but it has exceeded my expectations. P
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com