Customer Reviews for Greenworks - 24V 600PSI Pressure Washer, Power Cleaner with 4Ah USB battery and 2A charger - Green
Customer Rating
2
Broke after 18 months
on August 25, 2026
Posted by: Dgv11
Broke within 18 months. No warranty coverage. Power spray is only barely adequate even when it was working. Great concept, but needs to be better built and stronger.
Response from greenworkstools.comBy Greenworks, August 25, 2026
Thank you for your feedback. We are sorry to hear that your unit stopped working after 18 months. We understand your disappointment and appreciate you reaching out to Greenworks about your concerns. Your comments regarding durability and spray performance have been shared with our product team for review as we continue to improve our products. Thank you for taking the time to share your experience. If you require any additional support or have questions regarding a product, we recommend trying our Q&A section on products' page or Chat with us directly on our website or call 1-888-909-6757. We are here to help.
Only used it 3 times before the water intake connector broke. It looks like a common issue with this product design. I tried super gluing it but it still leaks badly rendering this pressure washer useless and paperweight. Stay far away from this poor design. I am normally a fan of greenworks. I have the leaf blower and air pump and was excited to add more to the family but this was a dud and im exploring other brands now.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, August 14, 2026
Hello GatoTaco, Thank you for taking the time to share your feedback. We are very sorry to hear that the water intake connector broke after only a few uses and that your experience with this pressure washer did not meet your expectations. We understand how disappointing it is when a product does not perform as expected, especially when you have had positive experiences with other Greenworks products. We would appreciate the opportunity to learn more about the issue and see how we can help. Please contact our Customer Support team at 1-888-909-6757 or through our online support channels. Our team will be happy to review the details of your unit and discuss available support options. Thank you for being a Greenworks customer. We appreciate your feedback and the opportunity to assist you.
It broke at the nozzle/adapter on first day of use.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, March 24, 2026
Hello Raj S. We are sorry to hear about your experience when using the 24V 600-PSI Power Cleaner. Quality is at the heart of everything that we do, and the safety and satisfaction of our customers is number one. It sounds like you will need to contact us directly and some further information is required to be better assisted. Please allow our team to gather some further details so that we can help find a resolution for you. We kindly ask you to contact Greenworks toll-free helpline at 1-888-909-6757 or start a Live chat on (www.greenworkstools.com). All we ask is that you have access to the unit, battery and charger so our experts can discuss your experience and complete troubleshooting with you to gather necessary unit information.
[This review was collected as part of a promotion.] Hi there! So, twice now I have had the attachment that screws onto the hose get warped overtime. The black plastic starts to rub away and get in/on your hands when unscrewing.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, November 24, 2025
Hello BatKingAte. Thank you for sharing your feedback! We’re glad to hear you are using your Greenworks 24V 600 PSI 0.8 GPM Cordless Power Cleaner. We appreciate your comments regarding the hose attachment. Over time, wear on the plastic threads can occur, especially with frequent use or overtightening. For best results, make sure the attachment is screwed on carefully and avoid over-tightening. If the attachment becomes damaged, replacement parts are available to ensure continued safe and effective use. For assistance with replacement parts or tips on proper attachment care, our support team is happy to help via Live Chat at www.greenworkstools.com or by calling 1-888-909-6757.
Great features but poor water inlet design. I would love to give 5 stars!
on November 13, 2025
Posted by: PeeWee from LP
from Williamsburg, VA
Gender:Male
[This review was collected as part of a promotion.] All but one thing about this pressure washer is 100% spot on. The one problem is the plastic water inlet for the water hose is extremely pooooorly constructed. It cannot handle the weight of a water hose with or without water in it and easily breaks off. The water inlet needs to be factory molded into the wand housing and not factory glued on to the wand after its molded. I would love to give 5 stars..
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks, November 17, 2025
Hello PeeWee from LP.
Thank you for your feedback! We are glad to hear that most aspects of the pressure washer are meeting your expectations. We appreciate your input regarding the water inlet design and will share it with our product team for consideration. Your insights help us improve future designs, and we hope you continue to enjoy your unit. If you ever have specific questions or concerns about our products, contact Greenworks via Live chat on our website (www.greenworkstools.com), call us at 1-888-909-6757 (1-888-90WORKS) or refer to the FAQ ask section of the tool or ask us a question, anytime.
[This review was collected as part of a promotion.] Bought this sprayer (new, but unfortunately not from an “authorized retailer”) and it broke in the same spot everyone else’s did, within a minute, on the first use. I have three other Greenworks products and several batteries. I’m very happy with all of them. This sprayer however, has a serious design flaw. The plastic connector where the hose attaches is thin and VERY fragile. There is no reinforcement at the connector. There is no way to use the sprayer when the connector breaks. Do not buy this product.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, November 3, 2025
Hello Stuartonemillion.
We’re glad to hear you have had great experiences with your other Greenworks products, but we are sorry this sprayer didn’t meet your expectations. We appreciate your feedback about the connector it is something we take seriously as we review and improve our designs.
If you purchased through an authorized retailer, our support team may be able to assist with replacement parts or repair options. They can be reached either using the online chat function, on Greenworks Tools page, accessible by clicking “Chat with an Expert” in the bottom corner of your screen, Chat with a Live Agent I Monday - Friday: 9:00AM – 5PM EST or by calling 1-888-909-6757 between 9AM and 7PM EST, M-F. Saturday: 9AM to 5PM EST. Sunday: 9AM to 5PM EST. *Hours are subject to change. Thank you for sharing your experience.
[This review was collected as part of a promotion.] Don't but very cheaply built, came apart on 2nd use at water inlet, Have owned for just over 1 month
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, September 2, 2025
Hello Ges1. Thank you for bringing this to our attention. The experience described is understood to be frustrating, and any inconvenience is apologized for. A solution is being actively worked on to address concerns, and the Customer Experience team is dedicated to resolving this as quickly as possible. Greenworks is committed to making sure customers are 100% satisfied with the quality and durability of each purchase. We thank you for your patience and understanding as we work to improve this experience for you. Please keep us updated.
[This review was collected as part of a promotion.] I have several greenworks products, purchased for my son and mom as well. Happy so far with everything with the exception of this product. Nipples are made of plastic and easily broken. first one was with a normal garden hose. I took the blame a little for that one,didn't expect to break so easy, I bought a light weight expandable hose for the second one. Same thing happens, just not as bad. Then when for the short time it does work. Battery overheats very quickly in the hot weather. Not very happy with this product. I could go on but not really sure it matters.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, August 29, 2025
Hello Vance D., We are glad to hear you have had a good experience with most of your Greenworks tools, but we are sorry this product has not met your expectations. We understand how frustrating it can be to deal with broken hose connections and battery overheating, especially after trying different hoses.
For best performance, please note that batteries work only when the ambient temperature is between -10°C (14°F) and 40°C (104°F). If the battery itself is colder than -10°C (14°F) or hotter than 70°C (158°F), it won’t operate. Likewise, charging will not occur if the battery is below 5°C (41°F) or above 50°C (122°F). To help prevent overheating, we recommend avoiding use in temperatures above 40°C (104°F).
We see that you have already been in touch with our Experience team and that they were able to assist you. If you have further questions or need warranty support, please reach us anytime via Live Chat on our website or by calling 1-888-909-6757 (1-888-90WORKS). Thank you for your feedback it helps us continue improving.