Customer reviews from greenworkstools.com
Greenworks - 24V Brushless 1950 in./lbs Impact Driver, Tool Only, Battery and Charger Not Included - Green
Average customer rating
4.5
(47 Reviews)
Rating breakdown 47 reviews
5 Stars
35
4 Stars
7
3 Stars
2
2 Stars
1
1 Star
2
97%of customers recommend this product.
(
37 out of
38)
Customer Reviews for Greenworks - 24V Brushless 1950 in./lbs Impact Driver, Tool Only, Battery and Charger Not Included - Green
Posted by: Anonymous
from North Dakota
Verified Purchase:Yes
Has as much power if not more than gas, plus it is more responsive and quiet! Even though this trimmer may get heavy for longer uses, the tool is pretty well balanced with a 2Ah battery so it isn't quite as awkward as some gas ones with all the weight at the back. There is a small delay from pulling the trigger to the motor spinning up to full speed, bit it is still more responsive and consistent than gas ones I've used. Overall I like the tool alot so far!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Daniel S
from Seattle WA
Verified Purchase:Yes
This is a lightweight and powerful trimmer. I don’t miss my gas powered in the slightest. I don’t get any fatigue or numb fingers after prolonged use like I did with gas. I like that I can swap batteries quickly between all my tools.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Logan4549
from Clinton Twp, Mi
Gender:Male
Verified Purchase:Yes
I love this impact, it's go enough torque to lugnuts off. Just like all the other Greenworks tools I have, it doesn't disappoint!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Amazing Power Tool
on July 1, 2022
Posted by: Cynbad88
from Central Illinois
Gender:Female
This tool is exactly as described and super powerful. I did not have any issues duing use. Changing the string is easy, there is no need to I take cover off.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
3
Good performance, horrible restring process
on July 13, 2022
Posted by: Xyrium
from NJ
While it's running, the unit does a good job of powering through common weed and grasss chores. However, once you run out of line, you have to remove the spool from the bump mechanism and head and they only provide a fully filled replacement spool. It's not as simple as most of the other trimmers out there, which allow you to respool while the cartridge is still attached. This one is borderline infuriating. Hopefully Greenworks will put this dinosaur out to pasture and get with the times. String changes or adds shouldn't require more than 5 seconds, no aligning and holding stuff together like a contortionist.
Response from greenworkstools.comBy Greenworks, Greenworks Customer Support, July 13, 2022
Hello Xyrium,
Thank you for your review. We are glad to hear that you are enjoying the performance of this string trimmer! We have a variety of string trimmer heads, all newer models come with our Load n' Go head which does not have to be removed for rewinding. Unfortunately, we do regret to inform you that older models cannot be updated to this style of the head though. Should you ever require assistance with reloading the current spool, please feel welcome to contact us at 1-888-909-6757 (1-888-90WORKS), and our team would be happy to walk you through this!
Thank you for your review. We are glad to hear that you are enjoying the performance of this string trimmer! We have a variety of string trimmer heads, all newer models come with our Load n' Go head which does not have to be removed for rewinding. Unfortunately, we do regret to inform you that older models cannot be updated to this style of the head though. Should you ever require assistance with reloading the current spool, please feel welcome to contact us at 1-888-909-6757 (1-888-90WORKS), and our team would be happy to walk you through this!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
A true Work Horse!
on December 1, 2021
Posted by: SEGray
from Llano, TX
Gender:Male
Will never go back to a gas powered weed wackier! Same power and much more comfortable to use.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Won't release hex head impact driver bit
on October 14, 2023
Posted by: Mandell
from Kentucky
Gender:Female
I love greenworks and loved using this drill the ONE time I was able to. Yes, I bought the proper impact driver and it put 2.5" deck fasteners in.
Then it absolutely would NOT release the driver. Yes, I followed the "simple removal" instructions (neutral, pull straight, etc), and an hour later I want to throw it against a brick wall to see if BREAKING the darn thing will get it out. I used a stronger word than darn, but it rejected it.
So, here I am and as long as the only thing I need to drive is a hex head screw of one size, I'm good. Otherwise, today will be a waste.
So, here I am and as long as the only thing I need to drive is a hex head screw of one size, I'm good. Otherwise, today will be a waste.
Pros: Convenient, Quiet, Effective, Powerful
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, October 17, 2023
Hello Mandell,
We are sorry to hear about this issue. Please know that this product carries a three-year warranty from the date of purchase. We would be interested in gathering some more information pertaining to this issue so that we can properly assist, please contact us directly through chatbot on www.greenworkstools.com that will direct you to a live agent or call us at 1-888-909-6757 (1-888-90WORKS). All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information.
We are sorry to hear about this issue. Please know that this product carries a three-year warranty from the date of purchase. We would be interested in gathering some more information pertaining to this issue so that we can properly assist, please contact us directly through chatbot on www.greenworkstools.com that will direct you to a live agent or call us at 1-888-909-6757 (1-888-90WORKS). All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information.
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Defective battery!
on August 14, 2021
Posted by: Still on Hold
from Dallas, TX
I bought this 80V tool and battery combo. The battery was defective and would not charge. After a brief one hour and 20 minutes on hold, Greenworks has offered to ship me a replacement battery. I chose "Quiet" as a "Pro" for this product since I am not able to use it.
Response from greenworkstools.comBy GreenWorks Customercare, GreenWorksTools , August 16, 2021
Hello there,
We're sorry to hear you received a defective battery. This is not an issue we want our valued customer like you to have to experience. To charge the battery ensure the slots on the charger and the rails on the batteries are aligned. Then you want to push the battery into the charger all the battery down until a full connection is made. Make sure the light flashes. If the charger lights do not come on then the connection has not been made.
We're happy to hear a replacement is being sent to you. We hope this will solve the battery issue for you and you are able to operate your unit soon.
We're sorry to hear you received a defective battery. This is not an issue we want our valued customer like you to have to experience. To charge the battery ensure the slots on the charger and the rails on the batteries are aligned. Then you want to push the battery into the charger all the battery down until a full connection is made. Make sure the light flashes. If the charger lights do not come on then the connection has not been made.
We're happy to hear a replacement is being sent to you. We hope this will solve the battery issue for you and you are able to operate your unit soon.
Written by a customer while visiting greenworkstools.com