Customer reviews from greenworkstools.com
Greenworks - 24V (90 MPH / 320 CFM) Cordless Axial Leaf Blower - Tool Only, Battery and Charger Not Included
Average customer rating
4.4
(347 Reviews)
Rating breakdown 347 reviews
5 Stars
249
4 Stars
50
3 Stars
20
2 Stars
8
1 Star
20
88%of customers recommend this product.
(
246 out of
279)
Customer Reviews for Greenworks - 24V (90 MPH / 320 CFM) Cordless Axial Leaf Blower - Tool Only, Battery and Charger Not Included
Customer Rating
1
Terrible mower can't be returned
on August 15, 2023
Posted by: Kyle2023
from St. Louis, MO
Gender:Male
20 minute run time on a full charge and they won't let you return it once it's been used even once.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, August 15, 2023
Dear Kyle2023,
Thank you for taking the time to share your experience with this product. We are concerned to read that you are feeling let down and that the unit has not fully met your expectations. Our 24V line is ideal for light-duty work. The higher the voltage on a product, the more power you will receive and the heavier job you'll be able to tackle. With a higher voltage does come a higher price point but depending on your workload, it may be necessary. Not only does it make the job easier, but it is safer to use the right tool for the job.
Here are a few tips to extend your run time!
1) When cutting thick grass, reduce walking speed in order to allow for a more effective cut and a proper discharge of the clippings.
2) Only mow 1/3 of the total grass length at a time - no more. For a healthy lawn, always cut off one-third or less of the total length of the grass. The average lawn should be approximately 1 1/2 to 2” (3.8 to 5 cm) long during cool months, and between 2" to 3 1/4" (5 cm to 8.3 cm) long during hot months.
3) Mow when the grass is dry. As this is an electric unit, mowing wet/damp grass is a safety issue. However, ensuring the grass is dry will also help the grass cut cleanly and discharge appropriately. Wet/damp grass carries more weight and will mostly stick to the blade/motor shaft and will not appropriately discharge or cut easily.
4) Make sure the battery is cool before use. When the battery will not be in use, we suggest storing it indoors, in a cool dry area - away from direct sunlight. Leave the charger unplugged and the battery disconnected from the charger unless it needs charging.
5) Only use the self-propelled feature when needed. Self-propelled mowers do use more battery than standard push mowers as more power is being demanded from the battery to run the blades and the wheels.
We hope these tips help! If there is anything we can do to help improve your experience, please let us know; we can reached directly through chatbot on www.greenworkstools.com that will direct you to a live agent or call us at 1-888-909-6757 (1-888-90WORKS).
Thank you for taking the time to share your experience with this product. We are concerned to read that you are feeling let down and that the unit has not fully met your expectations. Our 24V line is ideal for light-duty work. The higher the voltage on a product, the more power you will receive and the heavier job you'll be able to tackle. With a higher voltage does come a higher price point but depending on your workload, it may be necessary. Not only does it make the job easier, but it is safer to use the right tool for the job.
Here are a few tips to extend your run time!
1) When cutting thick grass, reduce walking speed in order to allow for a more effective cut and a proper discharge of the clippings.
2) Only mow 1/3 of the total grass length at a time - no more. For a healthy lawn, always cut off one-third or less of the total length of the grass. The average lawn should be approximately 1 1/2 to 2” (3.8 to 5 cm) long during cool months, and between 2" to 3 1/4" (5 cm to 8.3 cm) long during hot months.
3) Mow when the grass is dry. As this is an electric unit, mowing wet/damp grass is a safety issue. However, ensuring the grass is dry will also help the grass cut cleanly and discharge appropriately. Wet/damp grass carries more weight and will mostly stick to the blade/motor shaft and will not appropriately discharge or cut easily.
4) Make sure the battery is cool before use. When the battery will not be in use, we suggest storing it indoors, in a cool dry area - away from direct sunlight. Leave the charger unplugged and the battery disconnected from the charger unless it needs charging.
5) Only use the self-propelled feature when needed. Self-propelled mowers do use more battery than standard push mowers as more power is being demanded from the battery to run the blades and the wheels.
We hope these tips help! If there is anything we can do to help improve your experience, please let us know; we can reached directly through chatbot on www.greenworkstools.com that will direct you to a live agent or call us at 1-888-909-6757 (1-888-90WORKS).
Written by a customer while visiting greenworkstools.com
Customer Rating
1
DO NOT WASTE YOUR MONEY
on July 25, 2023
Posted by: Neverbuythisjunk
from Kansas City MO
Gender:Female
Please do not waste your money on this! First, when it arrived 2 of the batteries didn't work and had to be replaced. The problem is, the batteries only last about 10 to 15 minutes. I can't even mow my entire yard with out it taking 4 days because I can only mow about a quarter before the batteries die and then have to charge for 24 hours before they can be used again. My lot is less than a quarter acre. Terrible customer service, absolutely worthless lawn mower. Do not waste your money on this unless you only have a 6 inch strip of grass to mow.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks , July 25, 2023
Hello Neverbuythisjunk,
Thank you for taking the time to share your experience with this product. We are concerned to read that you are feeling let down and that the unit has not fully met your expectations. Our 24V line is ideal for light-duty work. The higher the voltage on a product, the more power you will receive and the heavier job you'll be able to tackle. With a higher voltage does come a higher price point but depending on your workload, it may be necessary. Not only does it make the job easier, but it is safer to use the right tool for the job.
We have product experts available to answer any questions and concerns you may have, and we will work with you to ensure that you pick the platform that best suits your needs! For further discussion, do not hesitate to contact us directly through chatbot on www.greenworkstools.com that will direct you to a live agent or call us at 1-888-909-6757 (1-888-90WORKS). We would like the opportunity to speak with you to see if we can find a solution.
Thank you for taking the time to share your experience with this product. We are concerned to read that you are feeling let down and that the unit has not fully met your expectations. Our 24V line is ideal for light-duty work. The higher the voltage on a product, the more power you will receive and the heavier job you'll be able to tackle. With a higher voltage does come a higher price point but depending on your workload, it may be necessary. Not only does it make the job easier, but it is safer to use the right tool for the job.
We have product experts available to answer any questions and concerns you may have, and we will work with you to ensure that you pick the platform that best suits your needs! For further discussion, do not hesitate to contact us directly through chatbot on www.greenworkstools.com that will direct you to a live agent or call us at 1-888-909-6757 (1-888-90WORKS). We would like the opportunity to speak with you to see if we can find a solution.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great mower/blower and trimmer
on July 3, 2023
Posted by: Bruce B07
from Apopka,FL
Gender:Male
I purchased the bundle deal. at first, I was nervous to buy this, b/c the deal was too good to be true. But I gave it a chance. Once I purchase this bundle, I was amazed on how fast it came to my house, less than a week from ordering. I received all 3 boxes, all in great condition, I start to charge the batteries right away and the next day was the test. Compare to my gas mower vs. the electric I was really amazed on how smooth the push was, the cut was strong, and the noise level was much quieter than the gas mower. For sure a great experience., I was able to listen to my music too, compared to my gas mower, I'm not able to hear anything on how loud it is. After reading a lot of bad comments on the battery life, i was really surprised on how long lasting my batteries was and still are, I have 2 24V batteries, I cut my whole yard, trim the edges and blow everything and I still have battery life left, my property size is 1/4 of an acre it not much but the mower does its job.
Pros: Convenient, Cost-Saver, Easy to Use, Quiet, Durable, Environmentally Safe, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Only functions 30 minutes run time when using turb
on June 13, 2023
Posted by: Love mower-hate blower
from Eden North Carolina
Gender:Male
I just use this today on 2 fully charged new batteries that came on my new unit. It only ran 30 minutes trying to gather up magnolia leaves on turbo . Don’t buy this unit because you really need turbo to get leaves up. See photo of how small an area I was trying to clear.
Pros: Quiet
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, June 14, 2023
Dear Love mower-hate blower,
Thank you for your feedback. We are sorry to hear that you are dissatisfied with the run time of this battery when used in this blower. 30 mins on high this does appear to be an average run time with (2) fully charged 4.0 Ah batteries. To extend your run time, try using the blower setting on a lower speed when high speed is not a requirement, as blowers are considered a high-power draw application which means they do tend to drain the battery quite rapidly in comparison to some other tools. Alternatively additional batteries can be purchased to extend the run time. This unit is compatible with 24V Greenworks batteries. It is worth noting, the higher the ampere-hour (AH) rating is, the longer the run time will be. For further details please contact us directly through chatbot on www.greenworkstools.com that will direct you to a live agent or call us at 1-888-909-6757 (1-888-90WORKS).
Thank you for your feedback. We are sorry to hear that you are dissatisfied with the run time of this battery when used in this blower. 30 mins on high this does appear to be an average run time with (2) fully charged 4.0 Ah batteries. To extend your run time, try using the blower setting on a lower speed when high speed is not a requirement, as blowers are considered a high-power draw application which means they do tend to drain the battery quite rapidly in comparison to some other tools. Alternatively additional batteries can be purchased to extend the run time. This unit is compatible with 24V Greenworks batteries. It is worth noting, the higher the ampere-hour (AH) rating is, the longer the run time will be. For further details please contact us directly through chatbot on www.greenworkstools.com that will direct you to a live agent or call us at 1-888-909-6757 (1-888-90WORKS).
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Terrible experience
on May 29, 2023
Posted by: Terrible shipping
Gender:Female
Such a headache and disappointment. I would not recommend purchasing.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy GreenWorks Customercare, GreenWorksTools , May 30, 2023
Hello there,
We're sorry to hear you've had a bad experience. If you would like to discuss your experience further we'd be happy to hear from you. Please do not hesitate to contact us at 1-888-909-6757 or by chat direct on our site. We're happy to hear from you.
We're sorry to hear you've had a bad experience. If you would like to discuss your experience further we'd be happy to hear from you. Please do not hesitate to contact us at 1-888-909-6757 or by chat direct on our site. We're happy to hear from you.
Written by a customer while visiting greenworkstools.com
Customer Rating
2
No bag to collection bag in the back
on May 22, 2023
Posted by: Bhanu
from Austin,Tx
Gender:Male
Can’t believe it doesn’t comes with bag to collect the cut grass. I want to rerun this.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy GreenWorks Customercare, GreenWorksTools , May 23, 2023
Hello Bhanu,
We're sorry you were not aware the Greenworks lawn mower included in this combo package does not come with a bag. Please be advised we do show there is no bag on the images. We also advise the mower has two features: Mulching and side discharge. No bagging is mentioned. This mower is designed to be bagless. For return information please see here:
https://www.greenworkstools.com/policies/refund-policy
We're sorry you were not aware the Greenworks lawn mower included in this combo package does not come with a bag. Please be advised we do show there is no bag on the images. We also advise the mower has two features: Mulching and side discharge. No bagging is mentioned. This mower is designed to be bagless. For return information please see here:
https://www.greenworkstools.com/policies/refund-policy
Written by a customer while visiting greenworkstools.com
Posted by: Chipchart1
from Silver Spring Maryland
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love this!!!! Don’t have to look for a power cord, just drop the battery on the blower and let ‘ER rip, what could be easier, get you some
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
3
Blower batteries do not last. Both of yh
on March 10, 2023
Posted by: Anonymous
from Saint Joseph, Louisiana
Gender:Female
I like the blower but the batteries do not last. Both of them ?
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, March 13, 2023
Hello Kimberlyrogers,
Sorry to hear about this experience! It sounds like you will need to contact us directly some further information would be required to be better assist. Please give us a call at 1-888-909-6757 (1-888-90WORKS). All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information, and we will be happy to assist with the warranty claims process. We appreciate you bringing this to our attention and look forward to speaking to you.
Sorry to hear about this experience! It sounds like you will need to contact us directly some further information would be required to be better assist. Please give us a call at 1-888-909-6757 (1-888-90WORKS). All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information, and we will be happy to assist with the warranty claims process. We appreciate you bringing this to our attention and look forward to speaking to you.
Written by a customer while visiting greenworkstools.com