Customer Reviews for Greenworks - 80V (170 MPH / 730 CFM) Brushless Cordless Axial Blower (Battery and Charger Not Included) - Green
Customer Rating
5
Fantastic blower
on March 28, 2023
Posted by: gawest01
from Florida
Gender:Male
I own this blower and the 80V pro trimmer and edger and couldn't be happier i switched from gas to electric. Another plus finally a company that provides excellent customer service.
Pros: Convenient, Easy to Use, Quiet, Durable, Effective, Powerful
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks, Customer Care, March 30, 2023
Thank you for taking the time to share your experience with us gawest01! We are committed to making sure our customers are 100% satisfied with the quality and durability of their purchase. We really appreciate you letting us know about your excellent customer service you received. We look forward to your follow post, please keep us updated!
Got this last fall and am very happy with purchase. Great little snow-blower for small amounts of snow, small driveways, and decks or walkways. It is powerful for it's size and light-weight. Feels very durable and high quality. I like that it uses the same battery as my lawnmower and is compact and easy to store. Drains roughly one 4Ah battery per 4" of dry snow on my 30ft 3 car garage driveway.
Living in Minnesota, old man winter has definitely put this little blower through it's paces. Website is accurate in that it handles up to 10 inches of DRY snow well, or about 6 inches of wet snow and 3 inches of slushy snow. Anything above those conditions and you have to sort of chip away at the snow with forward/backward motions and can be labor-intensive. Not fun using for the end of the driveway where the plow pushes up 1+ foot of compacted snow.
Overall this snowblower is a bit overwhelmed by harsh MN winter. It can get the job done for most snow events but don't rely on this for big storms. I just ordered the big boy 24" 2-stage Greenworks blower after tiring myself out in the last big snow storm and looking forward to using that next time. This 20" blower will still be great for smaller amounts of snow and as a light-duty support blower.
After a season , I don’t like the plastic skids on the bottom, they should be more adjustable they wore down after one season of use and now the bottom plate is wearing down too. Snowblower works well but should have metal adjustable skids
Pros: Convenient, Cost-Saver, Easy to Use, Environmentally Safe
Response from greenworkstools.comBy Greenworks, Customer Care , February 24, 2023
Hello Cool Bob,
Thank you for your review. We are sorry to hear that you are dissatisfied with the quality of the skid plates. These parts are wearable item and are not covered under the warranty. However, if an item is shipped damaged, we would certainly replace it under the warranty. If you feel this issue is beyond normal wear and tear, please reach out to customer care at 1-888-909-6757 (1-888-90WORKS). We would like the opportunity to speak with you to see if we can find a solution!
I bought this a couple of years ago. It only works if there is a couple of inches of light snow. The battery won't charge in the garage. I have to charge the battery in the house. Every time I use it, some pieces fall off. The handle where you turn the chute fell off pretty fast. It won't screw back on. The top of the chute came off and won't stay on now.
Pros: Convenient, Quiet, Environmentally Safe
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, February 23, 2023
Hello tbing,
Sorry to hear about this experience! It sounds like you will need to contact us directly some further information would be required to be better assist. Please give us a call at 1-888-909-6757 (1-888-90WORKS). All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information, and we will be happy to assist with the warranty claims process. We appreciate you bringing this to our attention and look forward to speaking to you.
This blower might be my favorite of my new 80v battery tools! Lots of power, and even more on tap when you engage the "turbo" mode. The blower balances well in the hand as well, which if it's unbalanced can make this type of tool exhausting... but to me this blower balances really well to minimize fatigue.
Whether I'm blowing leaves & debris in the yard, clearing off the driveway or the decks from pine needles, or even blowing debris off the roof, this blower keeps getting the job done! I even used it to help blow standing water away from an exterior door when we had some small flooding in my yard 2 months ago and water was seeping in through the threshold... I opened the door, and after 10minutes or so I had cleared away about 15-20sq feet of water 1-2" deep that had been pooling up. Color me impressed and thankful for such a powerful tool!
Pros: Convenient, Easy to Use, Effective, Powerful
I have loved my snowblower and have used it for a few years now but this year it wouldn’t turn on. Turns out it needs a new control board which is discontinued
Pros: Convenient, Easy to Use, Quiet, Environmentally Safe, Effective, Powerful
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks, Customer Care, February 8, 2023
Hello Alex265
Thank you for taking the time to voice your concern. We are sorry to hear about the trouble you have experienced finding the PCB for your snow blower. Part number for the PCB goes by (R0200177-00). Please contact us once more and we would be happy to assist you with ordering this replacement part.
Bought this snowblower in early December 2022. Sometime in early January the hitch pin came out of the chute handle and I lost the pin and the upper part of the chute handle somewhere in the snow. Took me a coupe of days to track down the information I needed for customer service, but once I did, they sent out replacement parts which arrived within a week. Snowblower has worked great. We had one 15 inch snow which was about the maximum height without doing multiple passes.
Pros: Convenient, Easy to Use, Quiet, Effective
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks, Customer Care, February 2, 2023
Hello Jojo52,
Thank you for your review. We are sorry to hear about your issue with your Snowblower. We are happy to hear you have reached out to us and that Greenworks Experience team was able to assist you with the warranty claim. We really appreciate you letting us know about your excellent customer service you received.