Customer reviews from greenworkstools.com
Greenworks - 60V 2.5Ah 610 CFM Blower inludes battery and charger - Green
Average customer rating
4.6
(539 Reviews)
Rating breakdown 539 reviews
5 Stars
424
4 Stars
72
3 Stars
20
2 Stars
8
1 Star
15
94%of customers recommend this product.
(
408 out of
435)
Customer Reviews for Greenworks - 60V 2.5Ah 610 CFM Blower inludes battery and charger - Green
Customer Rating
2
Great until you use the warranty
on May 31, 2024
Posted by: mindy7
Dealing with the warranty process is worse than going to the DMV! Save your time and money. Go with another company.
Response from greenworkstools.comBy Greenworks, June 3, 2024
Hello mindy7.
We are sorry to hear that you could not get through to our phone lines.
With the spring season here, so is our busiest time of year which unfortunately means increased wait times, you can either call us, live chat us or reach out to us on social media to get through to someone.
Please see our Live agent hours below.
Monday – Friday: 9:30am – 5pm E.T.
If you need further assistance, please call our helpline at the number below.
1-888-90-WORKS (1-888-909-6757). Monday to Friday: 9am – 7pm E.T.
Our team is working diligently to be in contact with each waiting customer as quickly as we can while giving each person the attention they deserve. Unfortunately, we understand this is not ideal, but we want to be clear that this is not a normal experience for Greenworks. We look forward to assisting you.
We are sorry to hear that you could not get through to our phone lines.
With the spring season here, so is our busiest time of year which unfortunately means increased wait times, you can either call us, live chat us or reach out to us on social media to get through to someone.
Please see our Live agent hours below.
Monday – Friday: 9:30am – 5pm E.T.
If you need further assistance, please call our helpline at the number below.
1-888-90-WORKS (1-888-909-6757). Monday to Friday: 9am – 7pm E.T.
Our team is working diligently to be in contact with each waiting customer as quickly as we can while giving each person the attention they deserve. Unfortunately, we understand this is not ideal, but we want to be clear that this is not a normal experience for Greenworks. We look forward to assisting you.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Blows great
on April 28, 2024
Posted by: David Mc
from NY
Gender:Male
[This review was collected as part of a promotion.] This leaf blower is exactly what we needed. It lasts for about a half an hour continuously even after two years. It has a shorter run time if you use the turbo, but it really increases the power of the blower. It does get heavy after a while though.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Derek in Cary
from Cary, NC
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] My fourth 60V GreenWorks tool. Works great. Love the design, balance, shoulder strap, CFM, and the throttle lock makes it easy. Love a Carolina brand.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: ArkansasYarnCo
from Arkansas
Verified Purchase:Yes
[This review was collected as part of a promotion.] Blower is easy to use and meets the needs for blowing refuse off patio and sidewalks, away from the business without gas fumes.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Really nice 60v Leaf Blower - powerful and light weight!
on March 20, 2024
Posted by: Bertley
Verified Purchase:Yes
[This review was collected as part of a promotion.] Looks to be a strong and efficient leaf blower. It works well and is nice and quiet compared to gas blowers. Easy to use - highly recommend!
Written by a customer while visiting greenworkstools.com
Customer Rating
3
Noisy
on November 25, 2023
Posted by: Soccermom
from Indianapolis
Gender:Female
This blower is extremely loud as it is charging. Very heavy. Not overly thrilled yet using it 😟
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, November 27, 2023
Hello Soccermom,
Thank you for taking the time to voice your concerns. The fan on the charger should shut down once it senses the internal battery thermometer is room temperature (so possibly not as soon as charging is complete – depends on battery temp). This is normal operation based on the protection system in the charger. All is operating as intended. Hope this information helps.
Should you have any further questions or warranty needs, please contact us directly through chatbot on www.greenworkstools.com that will direct you to a live agent or call us on Greenworks Pro toll-free helpline at 1-855-345-3934. We would like the opportunity to speak with you to see if we can find a solution.
Thank you for taking the time to voice your concerns. The fan on the charger should shut down once it senses the internal battery thermometer is room temperature (so possibly not as soon as charging is complete – depends on battery temp). This is normal operation based on the protection system in the charger. All is operating as intended. Hope this information helps.
Should you have any further questions or warranty needs, please contact us directly through chatbot on www.greenworkstools.com that will direct you to a live agent or call us on Greenworks Pro toll-free helpline at 1-855-345-3934. We would like the opportunity to speak with you to see if we can find a solution.
Written by a customer while visiting greenworkstools.com
Customer Rating
1
No parts anywhere
on May 7, 2023
Posted by: Kamins
from Palmdale ca
Gender:Male
Can find a spare 23 in blade anywhere
If u can't get parts the thing is useless
If u can't get parts the thing is useless
Pros: Convenient, Quiet
No, I would not recommend this to a friend.
Response from greenworkstools.comBy GreenWorks Customercare, GreenWorksTools , May 8, 2023
Hello Kamins,
We're sorry you're having a hard time locating the blade. Please feel welcome to start a live chat with us and we will be more than happy to assist you further. Hope to hear from you soon.
We're sorry you're having a hard time locating the blade. Please feel welcome to start a live chat with us and we will be more than happy to assist you further. Hope to hear from you soon.
Written by a customer while visiting greenworkstools.com
Customer Rating
2
Batter fails to charge.
on February 5, 2023
Posted by: ADF1
from Palm Desert CA
About 1 year into use the batter failed to charge in the charge.
Blower is now useless.
Blower is now useless.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, February 6, 2023
Hello ADF1,
Thank you for your review. We are sorry to hear about the experience you have encountered with this product. Here are a few troubleshooting suggestions to check out.
1) When the battery is inserted, the light should begin flashing green to indicate the battery is charging. If this light is not igniting or is flashing red, this may indicate an issue and we would be interested in hearing more about this. If the light simply goes solid red, try removing the battery and unplugging the charger for about 10 minutes and place them both indoors in a room temperature setting, as this might indicate the battery is at the incorrect temperature to be charged.
2) Ensure that the battery has been fully inserted into the charger. Sometimes this requires a firm push into place to make sure that it has been properly seated.
3) Try resetting the charger. To do this, simply unplug it for approximately 10 minutes and then plug it back in and try reinserting the battery. If the charger has been plugged in for extended periods of time, this can sometimes cause the charger to malfunction.
Should you continue to experience a problem with the battery and charger, please contact Greenworks Pro toll-free helpline at 1-855-345-3934. All we ask that you have access to the battery and charger so that we can complete troubleshooting with you and gather necessary unit information.
Thank you for your review. We are sorry to hear about the experience you have encountered with this product. Here are a few troubleshooting suggestions to check out.
1) When the battery is inserted, the light should begin flashing green to indicate the battery is charging. If this light is not igniting or is flashing red, this may indicate an issue and we would be interested in hearing more about this. If the light simply goes solid red, try removing the battery and unplugging the charger for about 10 minutes and place them both indoors in a room temperature setting, as this might indicate the battery is at the incorrect temperature to be charged.
2) Ensure that the battery has been fully inserted into the charger. Sometimes this requires a firm push into place to make sure that it has been properly seated.
3) Try resetting the charger. To do this, simply unplug it for approximately 10 minutes and then plug it back in and try reinserting the battery. If the charger has been plugged in for extended periods of time, this can sometimes cause the charger to malfunction.
Should you continue to experience a problem with the battery and charger, please contact Greenworks Pro toll-free helpline at 1-855-345-3934. All we ask that you have access to the battery and charger so that we can complete troubleshooting with you and gather necessary unit information.
Written by a customer while visiting greenworkstools.com