Customer Reviews for Greenworks - 24V 8 Polesaw / Pole Hedge Trimmer Combo, with 2.0Ah Battery and Charger - Green
Customer Rating
5
Hedger works great
on September 16, 2024
Posted by: Sparkey916
[This review was collected as part of a promotion.] I like the pole hedger. Even for lower work it is more comfortable than my old one. Cuts great has plenty of power and I ran out of energy before it did. I have not used the saw yet.
[This review was collected as part of a promotion.] I was happy with my purchased except the fact that I'm having to manually adjust the pool line. The Auto feed is not working @ all. But other than that, everything is ok.
[This review was collected as part of a promotion.] Bought this for my husband back in July, He finally decided to use it today 9/24 and the trimmer keeps cutting off after he starts it.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, September 11, 2024
Hello Niecey. Thank you for reaching out to us. We are sorry to hear of the troubles you are experiencing with the Greenworks 24V Trimmer. Here are a few reasons you may be expecting this issue of the trimmer stopping when you cut.
1. The guard is not attached to the machine. Remove the battery pack and attach the guard to the machine. 2. Heavy cutting line is used. Use only with the nylon cutting line of 0.065" (1.65 mm) diameter. 3. The battery pack or machine is too hot. A. Cool the battery pack until its function returns to normal. B. Cool the machine for approximately 10 minutes. 4. The battery pack is disconnected from the tool. Install the battery pack again. 5. The battery pack is depleted. Charge the battery pack.
We have also linked our Operator Guide below for this unit, we hope with these tips video will assist in a more enjoyable user experience. Should they not yield results contact Greenworks by Live Chat on www.greenworkstools.com or by phone on 1-888-909-6757.
[This review was collected as part of a promotion.] I just bought this. I tried it and it seems to work very well. I'm looking forward to fall pruning season as this should cover everything we need.
[This review was collected as part of a promotion.] Greenworks tools are easy to use, light, and effective. It is a pleasure doing my yard work without the noise and smell of gas powered tools.