Customer reviews from greenworkstools.com
Greenworks - 48V (2x24V) 16" Brushless Chainsaw + (2) 4Ah USB Batteries & Dual Port Charger 2018002 - Green
Average customer rating
4.6
(52 Reviews)
Rating breakdown 52 reviews
5 Stars
43
4 Stars
3
3 Stars
2
2 Stars
1
1 Star
3
88%of customers recommend this product.
(
46 out of
52)
Customer Reviews for Greenworks - 48V (2x24V) 16" Brushless Chainsaw + (2) 4Ah USB Batteries & Dual Port Charger 2018002 - Green
Customer Rating
1
Junk
on November 15, 2025
Posted by: 603 girl
Gender:Female
I maybe got 10 cuts on some smaller birch trees. Batteries done last at all. Not at all what is advertised. I want a refund!
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, November 17, 2025
Hello 603 girl.
We are sorry to hear your experience with the chainsaw did not meet your expectations. Actual runtime can vary based on tree size, wood type, and usage conditions, even with higher-capacity batteries. We want to help resolve this. Please contact our support team at 1-888-909-6757 (Mon–Fri: 9 AM–7 PM EST, Sat–Sun: 9 AM–5 PM EST) or via our Chat Function so we can review your situation and discuss warranty or troubleshooting options. *Hours subject to change.
We are sorry to hear your experience with the chainsaw did not meet your expectations. Actual runtime can vary based on tree size, wood type, and usage conditions, even with higher-capacity batteries. We want to help resolve this. Please contact our support team at 1-888-909-6757 (Mon–Fri: 9 AM–7 PM EST, Sat–Sun: 9 AM–5 PM EST) or via our Chat Function so we can review your situation and discuss warranty or troubleshooting options. *Hours subject to change.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Works beautifully!
on November 17, 2025
Posted by: Byron H
from New Orleans
Gender:Male
[This review was collected as part of a promotion.] The chainsaw is powerful and is easy to handle. Works great!!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Power and long life
on December 7, 2025
Posted by: Geoc
from Wisconsin
Gender:Male
[This review was collected as part of a promotion.] Very happy with my 16 inch chainsaw after three years. Great battery life and cuts for 40 minutes before recharge.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Powerful snow thrower
on January 25, 2026
Posted by: Tiffy
from Pennsylvania
Gender:Female
[This review was collected as part of a promotion.] I used this product today and it did not disappoint.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com