Customer reviews from greenworkstools.com
Greenworks - 24-Volt Cordless Brushless SDS-Plus Rotary Hammer (Battery and Charger Not Included)
Average customer rating
3.6
(8 Reviews)
Rating breakdown 8 reviews
5 Stars
4
4 Stars
1
3 Stars
1
2 Stars
0
1 Star
2
67%of customers recommend this product.
(
4 out of
6)
Customer Reviews for Greenworks - 24-Volt Cordless Brushless SDS-Plus Rotary Hammer (Battery and Charger Not Included)
Customer Rating
1
The battery was manufactured 4 years ago.
on December 20, 2025
Posted by: Dmitrii
from CA
Gender:Male
I purchased a 24V SDS-Plus 2J Brushless Rotary Hammer Drill with a 4.0Ah battery and charger.
After receiving it, I noticed that the tool and battery were manufactured in 2021 — already 4 years ago.
I’m concerned that the battery may have lost some of its capacity, and the tool might not perform at full power.
I hope the seller can offer a solution, such as replacing the battery with a new one.
After receiving it, I noticed that the tool and battery were manufactured in 2021 — already 4 years ago.
I’m concerned that the battery may have lost some of its capacity, and the tool might not perform at full power.
I hope the seller can offer a solution, such as replacing the battery with a new one.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks Customer Success, December 23, 2025
Hi Dmitrii. Thank you for your review. We would like to assure you that the Greenworks 24V Products, battery and chargers included offer a 3-year Manufacturer's Warranty from the original date of purchase. Should you ever require any warranty or troubleshooting assistance during that time, simple contact us directly. You can reach us via chat, or give us a call at our toll-free helpline: 1-888-90-WORKS (1-888-909-6757) to speak with a live agent. We hope this information has been helpful!
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Nearly a 5 Star
on November 20, 2025
Posted by: Jerryak
from Richmond, Ky
Gender:Male
[This review was collected as part of a promotion.] I love this hammer/drill. Just the right weight and not too bulky. I would have given it a 5 star review were it not for the bits. All three were bent and the larger one was oversized and would not fit into the chuck. I bought a set of Milwaukee bits and all is good.
Pros: Easy to Use, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
from Harrisonburg, VA
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Drill is heavier and slower than some lower-voltage rotary hammers. Battery life only so-so when drilling into stone.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, September 15, 2025
Hello Markcaver. Thank you for your feedback. Higher-voltage rotary hammers are engineered for greater impact energy and durability, which often makes them heavier than some lower-voltage models. This unit weighs -5.48lbs without the battery included. When drilling into dense materials like stone, the tool prioritizes torque and impact force over rotational speed, which can feel slower but delivers the power needed for such demanding applications. Battery life can also be affected by the hardness and density of the material, as drilling into stone requires significantly more energy draw than softer substrates. We appreciate you sharing your experience and will keep your input in mind as we continue refining our designs. If you ever have specific questions or concerns about our products, contact Greenworks via Live chat on our website (www.greenworkstools.com), call us at 1-888-909-6757 (1-888-90WORKS) or refer to the FAQ ask section of the tool or ask us a question, anytime.
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Most godforsaken godawful website I have ever been on in my entire lifetime
on August 15, 2025
Posted by: HireNewWebsiteDesigner
from Minnesota
Gender:Male
[This review was collected as part of a promotion.] I mean....? Ladies and gentlemen first of all... Hello. Yes, I have somehow managed to get my product registered. Did not work on Brave browser or Opera... switched to firefox. shutdown. Safari? You would think. Nope. Cookies glitch. Enabled but when you have a horrible tech team, yeah that error doesn't go away... Okay? So I switched over to desktop (unlike already 99% of people who would have just already given up)... Okay? Popups literally
Response from greenworkstools.comBy Greenworks, August 15, 2025
We are sorry to hear about the difficulties you experienced while trying to register your product. We understand how frustrating it can be when browsers, cookies, or pop-ups interfere with the process especially after putting in extra effort to get it done.
We appreciate you sticking with it and finding a solution. Our team is always here to help if you run into any further issues. Please do not hesitate to reach out to our Customer Experience team at 1-888-909-6757 (1-888-90WORKS) or via Live Chat on our website (www.greenworkstools.ccom) will make sure you can get your product registered smoothly.
Thank you for your patience!
We appreciate you sticking with it and finding a solution. Our team is always here to help if you run into any further issues. Please do not hesitate to reach out to our Customer Experience team at 1-888-909-6757 (1-888-90WORKS) or via Live Chat on our website (www.greenworkstools.ccom) will make sure you can get your product registered smoothly.
Thank you for your patience!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Highly effective and versatile
on July 28, 2022
Posted by: aec38
I've been using this for a couple of weeks and I have to say that it is a very powerful package. The amount of force this thing can exert is insane, and it is very nice to use, but I have one complaint. whenever the handle is installed you can't insert or remove the battery, and that adds an extra step whenever you're switching it out.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great Tool
on June 29, 2022
Posted by: Grandpa C
from Arkansas
Gender:Male
Wonderful addition to my toolkit. I've used it to drill holes in small granite blocks and it performs great. Using the hammer drill setting made the project go swiftly and I had plenty of power to get the job done.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Lightweight!
on June 26, 2022
Posted by: Kanine
from Florida
Gender:Male
Everything its advertised to be and easy to handle! Make sure you purchase the SDS drill bits because it does not include these with your order.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Cordless Hammer Drill
on June 22, 2022
Posted by: Ryan88
from Charlotte, NC
Gender:Male
This Hammer drill makes light work of drilling into concrete. No need of getting extension cords out and trying to find and outlet.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com