Customer reviews from greenworkstools.com
Greenworks - 24 Volt Stick Vacuum with 4ah Battery, Attachments, & Charger - Green
Average customer rating
4.4
(34 Reviews)
Rating breakdown 34 reviews
5 Stars
26
4 Stars
3
3 Stars
1
2 Stars
0
1 Star
4
96%of customers recommend this product.
(
24 out of
25)
Customer Reviews for Greenworks - 24 Volt Stick Vacuum with 4ah Battery, Attachments, & Charger - Green
Customer Rating
1
Only one accessory clip is provided.
on August 27, 2026
Posted by: arby80
Only one accessory clip is provided to hold two attachments when the advertising photos clearly show 2 and all four attachments mounting on the stand. You could at least sell a second clip separately!!!
Response from greenworkstools.comBy Greenworks, August 28, 2026
Thank you for sharing your feedback. We understand your disappointment regarding the number of accessory clips included with the 24V Stick Vacuum Stand. The stand is designed to store the vacuum and selected attachments, and only one accessory clip is included with this model. If you are having difficulty securing your attachments, please ensure the clip is installed correctly and that each attachment is fully seated in its storage position. At this time, we appreciate your suggestion regarding the availability of additional clips as a separate accessory and will share your feedback with our product team for consideration. If you need assistance with assembly, storage, or any part of your vacuum system, please visit the Greenworks YouTube channel for helpful setup and maintenance videos or contact our Customer Success team, who will be happy to assist you further. They can be reached either using the online chat function, on Greenworks Tools website, or by calling 1-888-909-6757.
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Junk product ZERO warranty support.
on June 10, 2026
Posted by: trad44
I purchased this vacuum about 8 months ago and recently started hearing a scraping sound while using it. After some inspection I noticed the front rollers that support the cleaning head had become stuck and wore down flat. Greenworks wont warranty their poorly designed vacuum because this is a “wear item” well it definitely should last more than 8 months. I will not be purchasing any Greenworks tools going forward.
Response from greenworkstools.comBy Greenworks Customer Success, June 11, 2026
Hello trad44,
Thank you for sharing your feedback. We're sorry to hear about your experience and understand how frustrating it can be when a component wears out sooner than expected, especially when it affects the performance of the vacuum.
We recognize your concerns regarding the front rollers and the warranty determination you received. While certain components that experience regular contact and wear during operation may have different coverage considerations, we understand your disappointment and appreciate you taking the time to share your perspective.
Customer feedback plays an important role in helping us evaluate our products and support processes, and your comments will be shared with the appropriate teams for review.
If you would like to discuss your situation further, please contact Greenworks Support at 1-888-909-6757 or through live chat and our team will be happy to review the details with you.
Thank you for sharing your feedback. We're sorry to hear about your experience and understand how frustrating it can be when a component wears out sooner than expected, especially when it affects the performance of the vacuum.
We recognize your concerns regarding the front rollers and the warranty determination you received. While certain components that experience regular contact and wear during operation may have different coverage considerations, we understand your disappointment and appreciate you taking the time to share your perspective.
Customer feedback plays an important role in helping us evaluate our products and support processes, and your comments will be shared with the appropriate teams for review.
If you would like to discuss your situation further, please contact Greenworks Support at 1-888-909-6757 or through live chat and our team will be happy to review the details with you.
Written by a customer while visiting greenworkstools.com
Posted by: HallmarkTN
from Tennessee
Gender:Male
Verified Purchase:Yes
The stand is great. It keeps the vacuum cleaner charged when not in use. It is cosmetically appealing. Less clutter. Easy storge for the accessories that come with the vacuum cleaner.
Pros: Convenient, Cost-Saver, Easy to Use, Quiet, Durable, Environmentally Safe, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Broke in 6 months
on April 29, 2026
Posted by: ZMEYER7
from Aviston, IL
Gender:Male
[This review was collected as part of a promotion.] We bought this to replace our original in October 2025. The hose has already split in half.
Response from greenworkstools.comBy Greenworks, April 30, 2026
Hello ZMEYER7
Thank you for your feedback. We are sorry to hear about the issue with the hose, especially after only a few months of use. Based on your comments, it sounds like the concern is related to the vacuum hose; however, this review appears to be posted under the Greenworks Stick Vacuum Soft Brush Roll with LED Headlights (SKU 8024002), which does not include the hose component. For the most accurate support and to help other customers, we recommend posting this review under the specific vacuum model or hose attachment you are using. In the meantime, a hose splitting this soon is not expected, and we encourage you to reach out to Greenworks customer success for warranty assistance, they will be able to review your situation and help with a replacement if eligible. They can be reached either using the online chat function, on Greenworks Tools page, or by calling 1-888-909-6757.
Thank you for your feedback. We are sorry to hear about the issue with the hose, especially after only a few months of use. Based on your comments, it sounds like the concern is related to the vacuum hose; however, this review appears to be posted under the Greenworks Stick Vacuum Soft Brush Roll with LED Headlights (SKU 8024002), which does not include the hose component. For the most accurate support and to help other customers, we recommend posting this review under the specific vacuum model or hose attachment you are using. In the meantime, a hose splitting this soon is not expected, and we encourage you to reach out to Greenworks customer success for warranty assistance, they will be able to review your situation and help with a replacement if eligible. They can be reached either using the online chat function, on Greenworks Tools page, or by calling 1-888-909-6757.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Perfect stand for the 24V vacuum
on December 29, 2025
Posted by: Len Kleiner
[This review was collected as part of a promotion.] Very happy with this stand. Fits the 24V vacuum perfectly, easy to put together, stable, hides the cord nicely, charges two batteries at the same time. More flexible than the wall mount that came with the vac. Be nice if it included a second accessory clip-on mount since the vac comes with four attachments, but maybe one will be available in the future. That's a hint Greenworks.
Pros: Convenient, Easy to Use, Effective
Written by a customer while visiting greenworkstools.com
Posted by: LinMar
from Chicago, IL
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is a handy tool. Easy to use. I was surprised though that the battery, although 24V, is different from all the other 24V I Have. It works great!
Pros: Convenient, Easy to Use, Quiet, Environmentally Safe, Effective
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Nannette
from Carlotta, California
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love this vacuum! Love NOT having a cord to drag around! We are huge fans of the Greenworks products. They are high quality and very efficient!
Pros: Convenient, Easy to Use, Quiet, Effective
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Excellent filtration
on December 15, 2025
Posted by: Doc12
[This review was collected as part of a promotion.] Bought black friday- excellent product, just need an extra battery
Written by a customer while visiting greenworkstools.com