Customer Reviews for Greenworks - 24V Brushless 4.5" Compact Circular Saw (6,500 RPM) - Tool Only, Battery and Charger Not Included
Customer Rating
2
Extremely Disappointed
on October 15, 2020
Posted by: Lucky715
from Breman
Gender:Female
[This review was collected as part of a promotion.] This saw came without a charger or a battery..however it did come with a blade which is useless without a charger or battery. I'm.very unhappy. It doesn't work and was not charged..its not functionable at all.
This saw is a great addition to my on-the-go tool bag. It’s light enough, and strong enough. Great battery life too! Look forward to adding more Greenworks to my set.
From the initial time using this saw, the battery runs out in less than an hour. Actual run time is close to 20 mins. I called to see if there was a defect and was told no, that an hour is the typical run time.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks Customer Service , Greenworks Technical Support , January 11, 2019
Hello lisa79
Thank you for taking the time to post this reviews. We are sorry to hear you are not happy with the runtime for this tool. Please allow us to clarify some information, the run time is heavily dependent on use (what material is being cut, what thickness the material is, how long a cut you are making, how many cuts you are making. For this reason we cannot provide a time scale for the battery as there are way too many variables to provide an accurate answer.
We hope this clarifies the issue you have encountered. We invite you to contact us 1-888-909-6757 should you require any further assistance.
I bought this Circular Saw 9 months ago and have used it a lot. I can't use one battery up before the other battery has charged. Great saw, charger, and batteries.