Customer reviews from greenworkstools.com
Greenworks - 48V (24V x 2) 16" Brushless String Trimmer with (2) 4Ah Batteries and Charger 2123402 - Green
Average customer rating
4.7
(18 Reviews)
Rating breakdown 18 reviews
5 Stars
15
4 Stars
2
3 Stars
0
2 Stars
0
1 Star
1
94%of customers recommend this product.
(
16 out of
17)
Customer Reviews for Greenworks - 48V (24V x 2) 16" Brushless String Trimmer with (2) 4Ah Batteries and Charger 2123402 - Green
Posted by: Anonymous
from Missouri
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] This thing is all kinds of powerful. Being able to switch attachment heads from any brand is the reason I bought it.
Pros: Easy to Use, Durable, Environmentally Safe, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great tool to own
on September 13, 2025
Posted by: JBailey
from Ocala, FL
Gender:Male
[This review was collected as part of a promotion.] I love this string trimmer, It handles my 1/4 acre very well.
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Good trimmer, though missing a piece in the box.
on August 10, 2025
Posted by: Fennick
from Herkimer, NY
Gender:Male
[This review was collected as part of a promotion.] I purchased this item on sale as I have been increasing my Greenworks tool collection. The item comes as you see in the picture on the website, but the item box shows an extra bar on the auxillary handle. This handle did not come, so the auxillary handle sort of is held by the twist screw, with nothing on the other side. This could be a possible safety hazard, as there was no bolt included for the other side, and even if there was, it does not line up without that bar. The item assembly was easy enough other than that, just a couple screws and put it together. The item performs as expected for a trimmer.
Pros: Cost-Saver, Easy to Use, Effective
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
48 volt string trimmer
on June 12, 2025
Posted by: Laz000
from Miami, FL
Gender:Male
[This review was collected as part of a promotion.] Used the 48 volt string trimmer with the double 4 amp-hour batteries. Amazing power. I have the blade that trims the thread set at 16 inches (although it’s adjustable to 15 inches as well by flipping it around). Good trigger, easily adjustable speed based on trigger effort. Battery lasted over 1 hour, maybe 75 minutes total of continuous use with light trigger use. The bump and feed system worked great. It seems the spool of thread will last a long time, since I only used a few inches of thread throughout that entire trimming. I have an 150 ft lot by 60 ft only, but I have a lot of edges and a lake in the back that I edge as well. The batteries ran out of charge at the same time, 0 / 3 bars on each battery. Excellent power the entire time all the way until the very end. There’s no loss of power.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Impressed
on May 10, 2025
Posted by: Chuck7180
from Sheridan, IN
Gender:Male
[This review was collected as part of a promotion.] I've owned 2 of the 13" corded trimmers and I had always liked those. Recently wanted to try cordless, and I have the 24v line up of drill/driver/grinder/jigsaw, so the batteries would be put to good use. Some reviews stated the batteries didn't last more than 20min.s on a single charge so I bought a 48v chainsaw basically for the extra 2 batteries. This has a 2 speed gear box (like the drills), and a variable speed trigger, so when you find the sweet spot of when it'll cut what you need down you can fairly easily run it at that lower speed till you hit a larger patch and need the extra speed. Feathering it like described in gearbox speed 1 it'll trim my whole property and the back field edge on a single charge of 1 set. (takes about 1hr) .105 line fit vs the .095 included and I'm sure the 2nd gear and 2nd set of batteries will be handy for thicker brush.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great tool
on April 5, 2025
Posted by: Backhoe78
from Orland California
Gender:Male
[This review was collected as part of a promotion.] Enjoy this string trimmer.
Only issue I have is replacing the string. Very difficult. I tried YouTube for help and it only shows single string and not dual.
I still need help
Only issue I have is replacing the string. Very difficult. I tried YouTube for help and it only shows single string and not dual.
I still need help
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Battery doesn’t last
on January 16, 2025
Posted by: Not a happy costumer
from Creswell Oregon
[This review was collected as part of a promotion.] Got this for my birthday in June only used a few times between June and August. Batteries do not last long and I went to use it end of August and battery says it’s full but won’t run the trimmer. I put it on the charger and it blinks red
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, January 16, 2025
Hello Not a happy costumer.
Thank you for reaching out to us. We see you have been in touch with our team and we are happy they were able to support you with this warranty claim. Please know, if you need further support or have any questions do not hesitate to reconnect with us vis Live chat on www.greenworkstools.com or at 1-888-909-6757 (1-888-90WORKS). We would be happy to help!
Thank you for reaching out to us. We see you have been in touch with our team and we are happy they were able to support you with this warranty claim. Please know, if you need further support or have any questions do not hesitate to reconnect with us vis Live chat on www.greenworkstools.com or at 1-888-909-6757 (1-888-90WORKS). We would be happy to help!
Written by a customer while visiting greenworkstools.com
Posted by: Out of Gas
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I shudder to say how many trimmers I've been through over the years, gas ane battery, heavy duty and string. My new Greenworks has the sweetest balance of ease and efficiency, more powerful than I expected from its slim profile. It's second only to my mower as my favorite Greenworks tool.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com