Customer reviews from greenworkstools.com
Greenworks - 48V (24V x 2) 8" Brushless Edger, (2) 4Ah Batteries and 4A Dual Port Charger Included ED48L4410 - Green
Average customer rating
4.4
(97 Reviews)
Rating breakdown 97 reviews
5 Stars
67
4 Stars
15
3 Stars
7
2 Stars
5
1 Star
3
92%of customers recommend this product.
(
70 out of
76)
Customer Reviews for Greenworks - 48V (24V x 2) 8" Brushless Edger, (2) 4Ah Batteries and 4A Dual Port Charger Included ED48L4410 - Green
Posted by: JD562
from California
Gender:Male
Verified Purchase:Yes
What a great buy everything you need to keep your lawn in order. Excellent price and quality a must own for all your lawn needs.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: DTexas
from Cypress, TX
Gender:Male
Verified Purchase:Yes
Much better line feeding mechanism than the ones you bump on the ground. Feeds automatically with no problems. No extension cord saves time.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
2
Batteries don’t last
on June 22, 2021
Posted by: Windy
from Houston, TX
Gender:Female
We bought this Black Friday of 2020.. really wanted to love it but the batteries don’t last very long and the mower is not that strong. The tools themselves are okay, nothing amazing but they work. However, we have a relatively SMALL yard and my husband has to mow the front and back on separate days because the batteries don’t last long enough. Huge disappointment
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Greenworks Customer Support, July 6, 2021
Hello,
Thank you for your review. We appreciate your honest opinion and are sorry that you were not completely satisfied with this set. It's important to adjust your mowing techniques to make the most out of the battery life! It goes without saying that that the harder the unit works, the quicker the battery drains. Here are a few mowing tips! 1) When cutting thick grass, reduce walking speed in order to allow for a more effective cut and a proper discharge of the clippings. 2) Only mow 1/3 of the total grass length at a time - no more. For a healthy lawn, always cut off one-third or less of the total length of the grass. The average lawn should be approximately 1 1/2 to 2” (3.8 to 5 cm) long during cool months, and between 2" to 3 1/4" (5 cm to 8.3 cm) long during hot months. 3) Mow when the grass is dry. As this is an electric unit, mowing wet/damp grass is a safety issue. However, ensuring the grass is dry will also help the grass cut cleanly and discharge appropriately. Wet/damp grass carries more weight and will mostly stick to the blade/motor shaft and will not appropriately discharge or cut easily. 4) Make sure the battery is cool before use. When the battery will not be in use, we suggest storing it indoors, in a cool dry area - away from direct sunlight. Leave the charger unplugged and the battery disconnected from the charger unless it needs charging. We hope these tips will help!
For further assistance, please feel welcome to contact our team directly at 1-888-909-6757 or by emailing info@greenworkstools.com.
Thank you for your review. We appreciate your honest opinion and are sorry that you were not completely satisfied with this set. It's important to adjust your mowing techniques to make the most out of the battery life! It goes without saying that that the harder the unit works, the quicker the battery drains. Here are a few mowing tips! 1) When cutting thick grass, reduce walking speed in order to allow for a more effective cut and a proper discharge of the clippings. 2) Only mow 1/3 of the total grass length at a time - no more. For a healthy lawn, always cut off one-third or less of the total length of the grass. The average lawn should be approximately 1 1/2 to 2” (3.8 to 5 cm) long during cool months, and between 2" to 3 1/4" (5 cm to 8.3 cm) long during hot months. 3) Mow when the grass is dry. As this is an electric unit, mowing wet/damp grass is a safety issue. However, ensuring the grass is dry will also help the grass cut cleanly and discharge appropriately. Wet/damp grass carries more weight and will mostly stick to the blade/motor shaft and will not appropriately discharge or cut easily. 4) Make sure the battery is cool before use. When the battery will not be in use, we suggest storing it indoors, in a cool dry area - away from direct sunlight. Leave the charger unplugged and the battery disconnected from the charger unless it needs charging. We hope these tips will help!
For further assistance, please feel welcome to contact our team directly at 1-888-909-6757 or by emailing info@greenworkstools.com.
Written by a customer while visiting greenworkstools.com
Posted by: CatesCube
Verified Purchase:Yes
It works well but I have to admit it takes skill to cut along an edge of lawn to create a straight edge line. Cuts the edges of lawn well. Easy to start up. One battery works with all devices we purchased and that is really nice!
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
Verified Purchase:Yes
This is my first venture into a battery powered weed trimmer.
I couldn’t have gotten a better product I love it .
I also own the corded lawnmower and weed trimmer.
Green works is a company that makes awesome electric devices.I am and will be a customer for life .
I couldn’t have gotten a better product I love it .
I also own the corded lawnmower and weed trimmer.
Green works is a company that makes awesome electric devices.I am and will be a customer for life .
Written by a customer while visiting greenworkstools.com
Posted by: charles s
from VA
Verified Purchase:Yes
outstanding tool at great price point. Perfect for my lawn and gardening needs.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Quick and Easy
on May 14, 2021
Posted by: klarns
from Mooresville, NC
Gender:Male
My previous edger was an old fashioned manual type that wore you out. My old trimmer's battery had to be recharged 2-3 times in order to complete the job. This battery not only is strong enough to complete the entire job, but it appears to have as much power at the end of the job as it did when I started. This tool allows me to rotate the trimmer for perfect edging along my driveway and sidewalk which makes life easier. Having one tool that does both jobs saves space in my garage too.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Lucas M
Verified Purchase:Yes
The weedwacker came damaged and to try and get support on the phone has taken 150 minutes minimum each time! Have called twice. Still no resolution.
Response from greenworkstools.comBy Greenworks, Greenworks Customer Care, May 11, 2021
Hello Lucas,
We understand your frustration as we know your time is valuable. Our team has been working tirelessly to try and get to each and every waiting customer while giving everyone the attention their request requires and deserves. We want nothing less than to be able to assist our customers as quickly as possible. We can assure you that the delays currently taking place are not typical under normal circumstances. We have been receiving understanding and patience from many of our customers through this difficult time which has been appreciated; we hope you will come to understand and bear with us as well. We know that this is not an ideal situation.
We are sorry to hear an item was received damaged. No need to worry, you can start the return process by simply downloading the Merchandise Return Form here.
https://www.greenworkstools.com/media/catalog/product/file/Greenworks_Merchandise_Return_Form_rev108182020.pdf
Should you still need help please try contacting us once more. We thank you for your patience and understanding.
We understand your frustration as we know your time is valuable. Our team has been working tirelessly to try and get to each and every waiting customer while giving everyone the attention their request requires and deserves. We want nothing less than to be able to assist our customers as quickly as possible. We can assure you that the delays currently taking place are not typical under normal circumstances. We have been receiving understanding and patience from many of our customers through this difficult time which has been appreciated; we hope you will come to understand and bear with us as well. We know that this is not an ideal situation.
We are sorry to hear an item was received damaged. No need to worry, you can start the return process by simply downloading the Merchandise Return Form here.
https://www.greenworkstools.com/media/catalog/product/file/Greenworks_Merchandise_Return_Form_rev108182020.pdf
Should you still need help please try contacting us once more. We thank you for your patience and understanding.
Written by a customer while visiting greenworkstools.com