Customer Reviews for Greenworks - 2x24v 8" Brshless Edger 2701202 - Green
Customer Rating
5
Great product!
on November 2, 2020
Posted by: Anonymous
from Massachusetts
My daughter gave me her lawn care set. I don't like gas mowers and have never found a cordless mower I like, so I have been using a reel push mower. I wish I had known about Greenworks before. I used it once and am spoiled!! Too easy to use and the charge lasted for the whole lawn (front and back). I am looking at the snow blowers for the upcoming season!!
Written by a customer while visiting greenworkstools.com
These items or the best that I have found. They all work wonderfully the weed eater and blower are strong. The mower really surprised me with the long run time and the power. If anyone is in the market for battery powered lawn tools this are them. I will alway buy and recommend this tools. The cost of this combination is well worth it. The battery work well when the power went out to charge our phones.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
I’ve only been about to use my trimmer and my blower, because one of my batteries is defective. It’s been a rocky start with the company, but when I called into customer service they were very helpful with some of my initial delivery delays. Hopefully, everything will be resolved with the battery issue—as the trimmer and blower work great! They’re likely to be some of my new favorite yard tools—if the durability and reliability holds up.
Response from greenworkstools.comBy GreenWorks Tools, GreenWorks Customer Care, April 13, 2021
Thank you for your review! We are sorry to hear that the unit you purchased is not working out for you. We see you have been in touch with our team. We are happy they were able to support you with this issue. Please know, if you need further support or have any questions do not hesitate to reconnect with us at info@greenworkstools.com or call us at 1-888-909-6757. We would be happy to help.
Written by a customer while visiting greenworkstools.com
I was recently diagnosed with a brain tumor that I knew would effect my normal outdoor activities . I enjoyed cutting grass so i decided to get a battery powered lawn mower so I wouldn’t trip on the cord until I get a little stronger. This was the best thingI ever bought. Its small enough to handle and went right thru the high grass. Came with mower, blower and edger. Great deal!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Everything has been great except for one issue on the mower. One side of the discharge door began to sag after the first mow. A screw that should be holding this in appears to have fallen out. I’m currently waiting to hear from customer service about a fix. I will update this review once I’ve heard back.
I would recommend this to a friend!
Response from greenworkstools.comBy GreenWorks, Customer Care, December 9, 2021
Hello JAS1988,
Sorry to hear that you are having an issue with our product. We take each matter very seriously and want to make sure you are happy. At Greenworks we stand behind each product we manufacture. We see you have been in touch with our team and happy they were able to support you. Please know, if you need further support or have any questions do not hesitate to reconnect with us at info@greenworkstools.com or call us at 1-888-909-6757. We would be happy to help!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Broke
on July 31, 2021
Posted by: Kirby 0608
from Saint Louis
Gender:Male
Unpacked this 7/29/2021 used it about 30 and then trimmer head came flying off when I tried to screw it back on I noticed that gears were stripped of all the teeth
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks , Greenworks Customer Care, August 3, 2021
Hello Kirby 0608,
We are sorry for the experience you had with our product. Know that this is not what we expect from our products, and we urge you to contact our customer care using the customer contact page on our website or give us a call at 1-888-909-6757 (1-888-90WORKS), and we will be happy to assist with the warranty claims process. We appreciate you bringing this to our attention and look forward to making it right!
Written by a customer while visiting greenworkstools.com