Customer reviews from greenworkstools.com
Greenworks - 2x24v 8" Brshless Edger 2701202 - Green
Average customer rating
4.4
(96 Reviews)
Rating breakdown 96 reviews
5 Stars
66
4 Stars
15
3 Stars
7
2 Stars
5
1 Star
3
92%of customers recommend this product.
(
69 out of
75)
Customer Reviews for Greenworks - 2x24v 8" Brshless Edger 2701202 - Green
Posted by: Wonder Woman
from PALMYRA, Ny
Gender:Female
Verified Purchase:Yes
Nice and light forlight trimming jobs. No gas mix issues. Agood product.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: MariaP
Gender:Female
Verified Purchase:Yes
The battery does not last long so I use my hedge trimmer battery as back up to finish the job
Written by a customer while visiting greenworkstools.com
Posted by: user_88
from Indianapolis
Gender:Female
Verified Purchase:Yes
Excellent, light weight and powers the hand tools pretty well
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
2
Line does not advance/feed
on November 28, 2023
Posted by: VX1100
Bought this last summer.
Tried using it 3 times. The line will not advance.
Very disappointed.
Tried using it 3 times. The line will not advance.
Very disappointed.
Response from greenworkstools.comBy Greenworks, November 28, 2023
Hello VX100,
We apologize for any trouble you have encountered and appreciate your feedback on this matter.
The machine has an auto-feed head. If the cutting line does not automatically advance, it can be tangled or empty. 1. Start the machine and keep 3s. Release the trigger until the machine totally stops. 2. Repeat the above step until you can hear the line-cutting noise. The line will extend approximately 0.4 in. with each stop and start of the switch trigger until the line reaches the cutoff blade and the cut-off blade cuts the excess length. NOTE * Do not pull or release the trigger too fast. We hope this suggestion helps, should you continue to have any further issues or warranty needs, please contact us directly through chatbot on www.greenworkstools.com that will direct you to a live agent or call us at 1-888-909-6757 (1-888-90WORKS). We would like the opportunity to speak with you to see if we can find a solution.
We apologize for any trouble you have encountered and appreciate your feedback on this matter.
The machine has an auto-feed head. If the cutting line does not automatically advance, it can be tangled or empty. 1. Start the machine and keep 3s. Release the trigger until the machine totally stops. 2. Repeat the above step until you can hear the line-cutting noise. The line will extend approximately 0.4 in. with each stop and start of the switch trigger until the line reaches the cutoff blade and the cut-off blade cuts the excess length. NOTE * Do not pull or release the trigger too fast. We hope this suggestion helps, should you continue to have any further issues or warranty needs, please contact us directly through chatbot on www.greenworkstools.com that will direct you to a live agent or call us at 1-888-909-6757 (1-888-90WORKS). We would like the opportunity to speak with you to see if we can find a solution.
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Effective for a small yard! Very easy to use.
on July 2, 2024
Posted by: alanocore66
from Texas
Gender:Male
[This review was collected as part of a promotion.] I bought this combo close to 4 months ago, and I have to say it has been doing its job pretty well. I am able to mow my front and back lawn on a single charge, and that is great.
The blower works well, though I am not sure what to compare it with.The trimmer works well too, however, the handle adjustment seems a bit limited.
My only complain is that the battery charger does not seem to have auto cutoff after a full charge, so you need to keep an eye on it. And also I noticed that sometimes it does not properly indicate that it is fully charged and starts to overheat and give out some sounds. I am a bit worried about this.
The blower works well, though I am not sure what to compare it with.The trimmer works well too, however, the handle adjustment seems a bit limited.
My only complain is that the battery charger does not seem to have auto cutoff after a full charge, so you need to keep an eye on it. And also I noticed that sometimes it does not properly indicate that it is fully charged and starts to overheat and give out some sounds. I am a bit worried about this.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Fergdawg
from Dallas
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Both items are quiet with long battery life. Wanted to test battery life before ordering more items. Looks like I will be ordering more.
Pros: Easy to Use, Quiet, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Gets the job done
on July 6, 2024
Posted by: chr1st1na
from Richmond VA
Gender:Female
[This review was collected as part of a promotion.] It does the job. My only complaint is the shield seems too small. I get a lot more grass all over me than I did with my old weedeater.
Pros: Effective
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
2
Not very satisfied.
on July 7, 2024
Posted by: Bill52
from Destin, FL
Gender:Male
[This review was collected as part of a promotion.] 2nd time I’ve used the unit. The charge lasted about 12 mins.
Pros: Quiet
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, July 8, 2024
Hello Bill52.
Thank you for taking the time to reach out to us. We are concerned to read you are getting approximately 12 minutes. The Run-times varies based on grass conditions and operator’s technique.
We would be happy to investigate to see whether your run time would be considered average; please start a Live Chat on www.greenworkstools.com or contact our customer support center at 1-888-909-6757.
Thank you for taking the time to reach out to us. We are concerned to read you are getting approximately 12 minutes. The Run-times varies based on grass conditions and operator’s technique.
We would be happy to investigate to see whether your run time would be considered average; please start a Live Chat on www.greenworkstools.com or contact our customer support center at 1-888-909-6757.
Written by a customer while visiting greenworkstools.com