Customer reviews from greenworkstools.com
Greenworks - 24V 10" Cordless Brushless String Trimmer - Tool Only, Battery and Charger Not Included
Average customer rating
4.3
(274 Reviews)
Rating breakdown 274 reviews
5 Stars
182
4 Stars
48
3 Stars
10
2 Stars
19
1 Star
15
88%of customers recommend this product.
(
202 out of
230)
Customer Reviews for Greenworks - 24V 10" Cordless Brushless String Trimmer - Tool Only, Battery and Charger Not Included
Customer Rating
5
Easy, light weight
on July 23, 2024
Posted by: Jane Ann
from Jackson Tennessee
Gender:Female
[This review was collected as part of a promotion.] This is my second Greenworks Trimmer. I love that it is light weight and uses a battery. No more gas and oil to mess with.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
3
One battery would not fully charge straight out of the box
on July 19, 2024
Posted by: slimbobvin
from Farmington,MI
Gender:Male
[This review was collected as part of a promotion.] One battery would not get to three lights from the first charge. Tried multiple draining and charging and still will not fully charge.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, July 19, 2024
Hello slimbobvin.
Thank you for reaching out to us! Sorry for your experience. We are happy to see you were able to connect with Customer Care and they were able to assist you with this warranty claim. At Greenworks we stand behind each product we manufacture. We appreciate you letting us know of your frustrations and apologize for your experience.
We look forward to your follow up post!
Thank you for reaching out to us! Sorry for your experience. We are happy to see you were able to connect with Customer Care and they were able to assist you with this warranty claim. At Greenworks we stand behind each product we manufacture. We appreciate you letting us know of your frustrations and apologize for your experience.
We look forward to your follow up post!
Written by a customer while visiting greenworkstools.com
Customer Rating
2
Mixed feelings
on July 16, 2024
Posted by: Supermom
from Brookings, OR
Gender:Female
[This review was collected as part of a promotion.] I like that it is lightweight & easy to use but it should work longer on a charge. Each time I used it, it only runs for 10 minutes, then the battery needs recharged again. You can't get much done with only 10 minutes of run time.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, July 16, 2024
Hello Supermom.
Thank you for your review. Sorry to hear that you are having an issue with our product. We see that you have been in contact with Greenworks Success Team, and we are happy they were able to support you with this warranty claim. We take each matter very seriously and want to make sure you are happy. At Greenworks we stand behind each product we manufacture. We appreciate you letting us know and apologize for your experience. We look forward to your follow up post!
Thank you for your review. Sorry to hear that you are having an issue with our product. We see that you have been in contact with Greenworks Success Team, and we are happy they were able to support you with this warranty claim. We take each matter very seriously and want to make sure you are happy. At Greenworks we stand behind each product we manufacture. We appreciate you letting us know and apologize for your experience. We look forward to your follow up post!
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
from Nashville, TN
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Extremely pleased with this purchase. It is as advertised.
Pros: Convenient, Cost-Saver, Easy to Use, Quiet, Durable, Environmentally Safe, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
This is my second purchase of this product. Loved my first one.
on July 11, 2024
Posted by: Shar13
from Blairs Mills, Pa.
Gender:Female
[This review was collected as part of a promotion.] This is my second purchase of this product. Loved my first one. Did an amazing job. I would purchase this again and again.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Jim ol
from Burdett, ny
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Easy to assemble, charges fairly quickly, lasts for a good amount of trimming
Pros: Convenient, Cost-Saver, Easy to Use, Quiet, Environmentally Safe, Effective
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
2
Not very satisfied.
on July 7, 2024
Posted by: Bill52
from Destin, FL
Gender:Male
[This review was collected as part of a promotion.] 2nd time I’ve used the unit. The charge lasted about 12 mins.
Pros: Quiet
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, July 8, 2024
Hello Bill52.
Thank you for taking the time to reach out to us. We are concerned to read you are getting approximately 12 minutes. The Run-times varies based on grass conditions and operator’s technique.
We would be happy to investigate to see whether your run time would be considered average; please start a Live Chat on www.greenworkstools.com or contact our customer support center at 1-888-909-6757.
Thank you for taking the time to reach out to us. We are concerned to read you are getting approximately 12 minutes. The Run-times varies based on grass conditions and operator’s technique.
We would be happy to investigate to see whether your run time would be considered average; please start a Live Chat on www.greenworkstools.com or contact our customer support center at 1-888-909-6757.
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Gets the job done
on July 6, 2024
Posted by: chr1st1na
from Richmond VA
Gender:Female
[This review was collected as part of a promotion.] It does the job. My only complaint is the shield seems too small. I get a lot more grass all over me than I did with my old weedeater.
Pros: Effective
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com