Customer reviews from greenworkstools.com
Greenworks - 24V 10" Cordless Brushless String Trimmer - Tool Only, Battery and Charger Not Included
Average customer rating
4.3
(274 Reviews)
Rating breakdown 274 reviews
5 Stars
182
4 Stars
48
3 Stars
10
2 Stars
19
1 Star
15
88%of customers recommend this product.
(
202 out of
230)
Customer Reviews for Greenworks - 24V 10" Cordless Brushless String Trimmer - Tool Only, Battery and Charger Not Included
Posted by: Colin M
from Ohio
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Excellent results. I have no complaints. Easily enough charge for my needs.
Pros: Convenient, Easy to Use, Quiet, Effective
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Doesn’t auto feed. Reported in another review.
on October 2, 2025
Posted by: Anonymous
from Florida
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Doesn’t auto feed. Previously reported I to Greenworks.
Pros: Environmentally Safe
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, October 3, 2025
Hello Jeff1234. We are sorry to hear that your auto-feed trimmer is not feeding properly. For optimal performance, make sure the spool is wound tightly with the correct line size, and that the spool cap is fully seated. Any misalignment or damage to the spool can prevent the auto-feed mechanism from working. If the issue persists, please contact our support team for troubleshooting or replacement options. They can be reached either using the online chat function, on Greenworks Tools page, accessible by clicking “Chat with an Expert” in the bottom corner of your screen, Chat with a Live Agent I Monday - Friday: 9:30AM – 5PM EST or by calling 1-888-909-6757 between 9AM and 7PM EST, M-F. Saturday: 9AM to 5PM EST. Sunday: 9AM to 5PM EST. So, our experts can discuss your experience; please have your unit, battery and charger with you along with the model and serial number to complete troubleshooting to ensure quick resolution is provided. *Hours are subject to change.
Written by a customer while visiting greenworkstools.com
Posted by: lash
from North Carolina
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Works well. Does not work when the grass over grown. Brought a second one for a relative.
Pros: Easy to Use, Quiet, Environmentally Safe, Effective
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Methos
from Washington
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Easy to assemble, Edger feature workes great! Trimmer works as expected. Purchase with confidence!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: ABLE
from Georgia
Verified Purchase:Yes
[This review was collected as part of a promotion.] I've only used the trimmer a couple of times since I purchased it, but it works as intended. It is powerful and the battery life is excellent. Well done!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Okay Trimmer.Battery lasted only 20 minutes.
on September 16, 2025
Posted by: Shahin
Verified Purchase:Yes
[This review was collected as part of a promotion.] Not as powerful as I thought but gets the work done. Battery does not last long enough.
No, I would not recommend this to a friend.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great Lightweight Trimmer - a few assembly issues
on September 9, 2025
Posted by: SusanH
from Cary NC
Gender:Female
[This review was collected as part of a promotion.] Since I already have a 24V hedge trimmer I bought the string trimmer only for a good price. Assembly was ok except for (1) wasn't sure whether to remove the rubber thingies that evidently just kept the shaft from scraping when disassembled for shipping (you need to do this) and (2) sticking the shaft parts together required a little bit of effort (hint - I used rubber gloves to better grip). Once assembled, it's easy to use - starts easily, battery inserts great. I think it does a fair trimming job if you're not doing a wide swath. If you're doing a lot of trimming over a large area, maybe a larger size (this is 10" - bigger than my previous 9" trimmer that was 34 years old and had a cord). Not sure how long the battery lasts - I trimmed for about 20 minutes and it was still going strong.
Pros: Cost-Saver, Easy to Use, Quiet
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
No more gas trimmers here.
on September 7, 2025
Posted by: DevilPirateJD
Gender:Male
[This review was collected as part of a promotion.] Great trimmer that has plenty of power and isn't hard on batteries. I like being able to swap battery with other tools and plan to build up my collection of the 24v system. I normally like gas powered equipment but there is no denying how easy it is to swap in a battery and go. Having more than one battery means I can have one on charge if needed and don't have to stop longer than a few seconds though I don't have to with this setup, just a little over half acre to trim and around buildings, garden with no issues on one small battery. Cuts normal grass with no effort and weeds don't slow it down much at all. It's also lighter weight than the old gas powered ones I had before so it saves my back a bit there.
Pros: Convenient, Cost-Saver, Easy to Use, Quiet, Durable, Environmentally Safe, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com