The edger was a disappointment because position of trimmer (what is to be affected by position of trimming cord) is difficult to judge. The "guard" (curved metal opposite shield) is easily knocked out of position, thus is ineffective. I enjoy my 48V lawn mower, so the trimmer has been real disappointment.
Response from greenworkstools.comBy Greenworks, Customer Care, June 28, 2022
Hello Bruce Copeland,
Customer feedback is so very important to us when it comes to designing our products for current or future customer needs. We will take your feedback and share with the relevant Greenworks team.
I am very pleased with the overall product. It is lightweight, easy to handle and control, cuts smoothly and evenly. It has plenty of power for what I need it for. The battery run time is excellent.
I've now moved from corded to cordless and am glad I did. I get done in much less time and less hassle. I was afraid it might not have the power but my three-piece set is perfect for the job. I get done in a fraction of the time.
I have a large yard have to use two batteries to complete it. Doesn’t seem to feed string when bumping it. It is lightweight and otherwise does a good job.
Bought 2 month go and it's came without replacement spool. Part number for spool technical support providing 2930102 not correct. Impossible to order and even put back order.
Response from greenworkstools.comBy Greenworks, Customer Care, June 7, 2022
Hello Leon 362,
Sorry to hear of you frustrating experience! For this model, you require either our three-pack 2930102 or the single spool 321082451. The three-pack must be purchased through our helpline at 1-888-909-6757 (1-888-90WORKS) or if you prefer the single, you can use the following link: 321082451 https://greenworks.ordertree.com/spool-kit-2.html You may also rewind the existing spool using the instructions found in your owner's manual. Hope this help!
I have a small city corner lot. This tool last plenty long to go around the entire property. The edging feature works great! The rotation of the pole works great to give me a good angle for edging the grass next to the sidewalk.
Great trimmer for a medium sized yard. I used this trimmer to trim two yards and still haven’t used all the charge. I love the size versus the much longer trimmers, much easier to use for edging. Very happy with purchase.