Customer Reviews for Greenworks - 24V 6 Brushless Cordless Pruner Mini Chainsaw - Tool Only, Battery and Charger Not Included
Customer Rating
5
Good job!
on March 7, 2026
Posted by: Guppy
from Denton, Tx.
Gender:Male
[This review was collected as part of a promotion.] This is the ninth Greenworks tools I have purchased. They have all been great. I expect #9 to be great, too.
[This review was collected as part of a promotion.] Light and easy to use. The chain stays sharp, cut very well even in hard wood. Saws like the wood is butter.
Pros: Cost-Saver, Easy to Use, Durable, Effective, Powerful
[This review was collected as part of a promotion.] Love this pruning saw! Great design - perfect for branches and small trees, I use for keeping the blowdowns off my hiking trails,. Light, easy to carry, works for quite a long time on a single charge. You just have to make sure you don't try and cut anything too large,
[This review was collected as part of a promotion.] Definitely not another overkill Purchase. Very happy with the ease of use and versitility. This is perfect for branches and have cut trunks approximately 6-7 inches. This is must have around the yard and good place to start for the urban yard This Tool is a must have and will make you the coolest garage dad in the neighborhood
[This review was collected as part of a promotion.] i received this product, charged the battery and was eager to try it out. It worked for about 10 seconds and stopped and would not start again, Very disappointed with the product. Will try again tomorrow to see if it works.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, September 18, 2025
Hello mom to Baxter and Sasha. We are sorry to hear about the issue you are experiencing. If your 24V 6" Pruner Saw runs but does not cut properly, or stops after a few seconds, it is likely entering protection mode to prevent damage. Simply release the trigger and restart the tool. Be sure the chain is tensioned correctly, kept sharp, and let the saw do the work without forcing it. If after attempting the troubleshooting tip and, the problem persists. We recommend contacting our customer support team for assistance with properly submitting a warranty claim. They can be reached either using the online chat function, on Greenworks Tools page, accessible by clicking “Chat with an Expert” in the bottom corner of your screen, Chat with a Live Agent I Monday - Friday: 9:30AM – 5PM EST or by calling 1-888-909-6757 between 9AM and 7PM EST, M-F. Saturday: 9AM to 5PM EST. Sunday: 9AM to 5PM EST. So, our experts can discuss your experience; please have your unit, battery and charger with you along with the model and serial number to complete troubleshooting to ensure quick resolution is provided. *Hours are subject to change.