Customer Reviews for DYMO - Rhino 5200 Hard Case Kit Portable Label Maker - Black/Yellow
Customer Rating
5
Years of excellent performance
on February 29, 2024
Posted by: Mr President
from Umatilla, OR
I've had this 5200 for about 5 or 6 years and it has not failed me once. I've had the occasional ribbon cartridge give me some grief, but never the printer. The rechargeable battery last most of a busy workday and the ability to switch over to the AA batteries has finished the day. My kit is stocked with several size ribbons and a set of new batteries. The 5200 is the "gold standard" in our organization and we have hundreds of them. The only ones we replace are those accidentally drop-tested from a lift...
garbage - everything this company makes is garbage. and it isn't cheap garbage, to boot.
Response from Dymo.comBy Cynthia, Dymo, May 29, 2023
Hello.
We sincerely apologize for the inconvenience caused by our device. Our goal is to provide the best products for our Consumers and it looks like in this case, we have let you down. Your feedback is very valuable to us and it will be forwarded to the appropriate department for further review.
If you have more questions or feedback, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.