Customer Reviews for Command - Large Utility Hooks, Damage Free Hanging of Dorm Room Decorations, 3 Hooks, 6 Strips - White
Customer Rating
1
Does hold 5 pounds
on May 25, 2021
Posted by: BooCrew
from California
Gender:Female
I used these in my classroom and the VERY light backpacks (no books only a lunch, a water bottle and a folder) kept breaking the hooks. The most frustrating part is the strip and bracket are fine but the hooks broke. Sadly, the hook can not be replaced. Please fix this so replacement hooks are available. Our planet doesn't need excess waste.
No, I would not recommend this to a friend.
Response from command.comBy Command, PACE Social Team, May 27, 2021
We are sorry to hear you are having trouble. Please contact our support team so we can gather more information to better assist. Our team can be reached at 1-800-934-7355 Monday - Friday 8:00-4:30 CT and reference this case id# 23803334
While advertised to remove cleanly and damage free, in tiny print on back of package it says 3M will not be responsible for any damage arising from this product whether direct, indirect, special, incidental or consequential. My beautiful dining room now looks terrible. I used the hook to hold a 1 lb wreath over the holidays. I pulled the rubber thing out, but this still happened. I'm guessing the top part of the tape must have become permanently glued to the wall. All instructions were followed.
Very upset to find (multiple) strips pulled off professionally painted woodwork, damaged trees and many broken heirloom ornaments. Weight was under what was required and several strips were applied properly. DO NOT count on the CLAIMS for this product if you have care about your interior space. We now need to have woodwork sanded down and re-sprayed. Extremely disappointing to deal with when we used these as in extra "safety blanket". FAILED! 100% RUINED WOODWORK
No, I would not recommend this to a friend.
Response from command.comBy Command, Social Care, January 15, 2021
Hello, thank you for taking the time to leave your review. We are sorry to hear of the trouble. Please connect with our team at 1-800-934-7355 Mon-Fri 8am-5pm CT. Please provide reference #20060138 when you call.
[This review was collected as part of a promotion.] I followed all the instructions. The wall had been painted over a year ago so it was fully cured. I used rubbing alcohol to clean the wall. I let it sit overnight without anything hanging on it. The next day I hung a skateboard deck, which is well under 5 lbs. Two nights later, it fell down and took some paint with it. I used to use these all the time, now it seems like they just don't work anymore. I also recently used some of the tiny ones to hang fairy lights in my daughter's room, and half of those fell off, too.
No, I would not recommend this to a friend.
Response from command.comBy Command, Social Care, October 5, 2020
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mo-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
[This review was collected as part of a promotion.] I bought these during our quarantine days to declutter our house... the Commander Large Designer Hooks worked great!
[This review was collected as part of a promotion.] I can hang so many things on the wall without hurting the paint and will not have to lose my deposit when I move.
[This review was collected as part of a promotion.] I have used the smallest Command hooks since they first came out, to keep extension cords for Christmas lighting subtly out of view. I started using this size Command hook several years ago to hold my purse off the ground at work. I don't know why it took me so long, but since then I have found it useful at home for not only purses, but also for the many Christmas garlands I hang around my home. No more big nail holes in the walls to repair after the holidays, yay!
[This review was collected as part of a promotion.] I bought these for inside my closets on the doors. Fast way of hanging up my house coat , pants and hoodies for the next day.