Customer reviews from bestbuy-ca
Dreame - X40 Ultra Robotic Vacuum with Removable & Liftable Mop, 12,000Pa Suction, Side Brush Extensive Cleaning, Self Cleaning - Black
Average customer rating
4.6
(34 Reviews)
Rating breakdown 34 reviews
5 Stars
28
4 Stars
3
3 Stars
1
2 Stars
1
1 Star
1
100%of customers recommend this product.
(
34 out of
34)
Customer Reviews for Dreame - X40 Ultra Robotic Vacuum with Removable & Liftable Mop, 12,000Pa Suction, Side Brush Extensive Cleaning, Self Cleaning - Black
Customer Rating
1
Missing Parts
on March 4, 2026
Posted by: Leonard J
from Brant
Can you please contact me we bought 27 of the Dreame X40 and we are missing numerous brushes underneath can you please send us the brushes we paid for them?
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
2
Missing Brushes
on March 9, 2026
Posted by: Brushes Missing
from Brant
We bought 27 of the Dreame 40 units and there were 12 of the brushes missing can you please send them to us?
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
5
Works well!
on April 21, 2026
Posted by: CHRIS
from Windsor
Easy to set up cleans really well, I love how the arms extend and get under doors and tight corners especially along the base boards. quiet and smart!
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
5
Dream clean
on April 23, 2026
Posted by: Cleanqueen
from Bc
Love this. It’s cleaning a farmhouse with area rugs, dogs, cats, tile, hardwood. So far so good. It’s parked on hardwood so I have it on top of a tile to protect the floor from and heat moisture.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
4
Good product so far but app set p was frustratiing
on April 26, 2026
Posted by: Betty
from Alberta, Canada
I purchased this product recently and so far it seems to be working well. I have two dogs so lots of hair and it does a good job of picking most of it up. The mop feature is decent. It doesn't clean up things that need extra scrubbing but it's good for a general clean. The app set up was extremely frustrating. You must be able to get on 2.4GHz wifi frequency. My internet does not allow me to specifically choose this so a lot of troubleshooting was needed to finally get it connected to the app. Once you are connected, the wifi frequency doesn't matter. I would recommend the product but just make sure you have a way to connect it via the required wifi frequency.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
5
Best Purchase
on April 28, 2026
Posted by: Firsttime reviewer
from Toronto
Got the Dreame X40 at a very good discount.
By far the best purchase.
It maybe 2 years old but at the promotional price, probably the best purchase ever.
By far the best purchase.
It maybe 2 years old but at the promotional price, probably the best purchase ever.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
5
Better than sliced bread
on April 30, 2026
Posted by: To-berta
from Barrhead
As an adult this is probably the best purchase I have ever made for my house hold. My floors have never been cleaner. Mostly because I hate that chore and I don’t want to make the time for it. Ro-berta is an absolute cleaning machine it handles all of our floors from hard surfaces to cowhides and everything in between.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
5
Best Robot Vacuum I’ve Used So Far
on May 7, 2026
Posted by: Lola
from Ottawa
I’ve been using the Dreame X40 Ultra for almost two weeks now (started around April 29), and honestly this is the first robot vacuum I’ve owned that truly feels reliable enough to use every day without constant babysitting.
This is actually my fourth robot vacuum.
My previous ones included:
- an iRobot
- a Narwal Freo
- and an older Dreame model that was around the $500-$600 range from Costco
- an iRobot
- a Narwal Freo
- and an older Dreame model that was around the $500-$600 range from Costco
Most of my previous robots had issues like:
- getting stuck around chair legs
- tangling themselves in cables
- struggling with rugs
- losing maps
- dropping mop pads
- or constantly needing manual rescue
- getting stuck around chair legs
- tangling themselves in cables
- struggling with rugs
- losing maps
- dropping mop pads
- or constantly needing manual rescue
I have a two-story house with a mix of carpet and tile floors, plus a cat that sheds a LOT, so my home is honestly a pretty difficult environment for robot vacuums.
The X40 Ultra has been completely different.
So far it:
- avoids cables surprisingly well
- handles furniture legs much better
- maps multiple floors properly
- transitions smoothly between carpet and tile
- cleans corners far better than my previous robots
- picks up an insane amount of cat hair
- automatically manages the mop pads really well
- avoids cables surprisingly well
- handles furniture legs much better
- maps multiple floors properly
- transitions smoothly between carpet and tile
- cleans corners far better than my previous robots
- picks up an insane amount of cat hair
- automatically manages the mop pads really well
One thing I really appreciate is how clean the base station stays. My previous Narwal didn’t have an auto-empty dust collection system, so I constantly had to empty the dirty bin manually, and the area underneath the station would get messy very quickly. The X40 Ultra feels much more hands-off and hygienic overall.
What impressed me most is that it actually works well in a real lived-in home — not just in a clean showroom environment.
The carpet cleaning has been especially impressive. During the first few runs upstairs, it pulled out a shocking amount of embedded cat hair from the carpet.
I’ve only had a couple of small hiccups so far:
- once it got caught on a loose rug layered on top of carpet
- and twice I got a mop-pad installation warning
- once it got caught on a loose rug layered on top of carpet
- and twice I got a mop-pad installation warning
But overall, the experience has been dramatically better than any robot vacuum I’ve owned before.
For the first time, it finally feels less like a gadget and more like a real home appliance that quietly does its job properly.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca