Customer Reviews for Command - Large Metal Hook, 5 lb - Brushed Nickel
Customer Rating
1
Be careful using alcohol to clean the surface
on October 12, 2025
Posted by: KenS
I followed the directions, cleaning the surface with isopropyl alcohol. The alcohol removed paint from my door, damaging the paint finish. It now looks like I used a scrubbing pad on the door.
I have been using these hooks for years.. Mostly in the bathroom for towels and on the backs and fronts of doors. They have traveled with me on many moves... Unfortunately, one of my helpers during this last move opened the container they were stored in and dumped it... He failed to look for/find all of the clear backs to several. Does anyone know where I can get replacement backs
This is a terrible product. I bought 7 outdoor hooks that supposedly hold 5 lbs each to hang garland and a wreath. The garland in total weighs 7 lbs but held it up by 6 of these outdoor hooks so it would drape over doorway properly. Wreath weighs 2lbs and had an individual “5lb” hook to hold wreath separately. Followed all the instructions exactly as written on packaging. A little less than one day passed and all the hooks were on the floor along with garland and wreath. These hooks do not do as advertised. Very disappointed.
Response from command.comBy 3M, November 25, 2024
Thank you for leaving your review. We are sorry to hear this and would not have expected the product to be as described. If you need any further assistance, please connect with us directly at 1-800-934-7355 Monday-Friday 8:00am-4:30pm CT.
I purchased this hook to hang a wreath on my front door. The packaging does not say it is good or not good for glass. My front door is half glass. I followed the instructions. Five hours later my wreath and 3M hook fell off my door.
Response from command.comBy 3M, September 23, 2024
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mo-Fri 8am-4:30pm CT. Thanks again, and we look forward to your call.
Bought the outdoor hooks for wreaths. They fell off with one day. Followed directions to the letter. Any suggestions?
Response from command.comBy Command, Pace Social Care, December 8, 2022
Hello, we apologize for the troubles you are having and would love to learn more. Our team is available at 800-934-7355 for further assistance referencing this case #37287732.
[This review was collected as part of a promotion.] I purchased the Large nickel hooks, My intent was to hang curtains up with them. I placed on on the wall and the second one keeps falling off as soon as I try to adhere it. The wall is clean, lint-free, and dust-free. I purchased the Picture strips because I assumed they held more weight. The curtains I'm trying to hang are blackout curtains. I can see this isn't going to work even if they were able to hold the hooks to the wall.
[This review was collected as part of a promotion.] I used one of these for hanging a wreath and other decorations on my front door. The issue I seem to have having is the wreath is between the storm door and the front door. On sunny days, the area between the two can heat up, causing the strip to basically melt off. Other than that, it works pretty well. Disappointed it doesn't handle the heat, because I don't want to put a hole in my new door.
I would recommend this to a friend!
Response from command.comBy Command, Social Care, January 8, 2019
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect. The adhesive is designed to withstand 123 ° F. We would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mo-Fri 8am-5pm CT. Thanks again, and we look forward to your call.