Customer reviews from bestbuy-ca
Sony - Refurbished Excellent - WF-1000XM5 True Wireless Noise Cancelling Earbuds - Black
Average customer rating
3.1
(40 Reviews)
Rating breakdown 40 reviews
5 Stars
13
4 Stars
5
3 Stars
5
2 Stars
8
1 Star
9
42%of customers recommend this product.
(
17 out of
40)
Customer Reviews for Sony - Refurbished Excellent - WF-1000XM5 True Wireless Noise Cancelling Earbuds - Black
Customer Rating
1
Earbuds are great, bestbuy return policy is poor
on December 26, 2023
Posted by: Chetan
from Ajax
I love the ear buds. Did plenty of research before settling on these at my price point. Unfortunately I am going to return them and repurchase at Costco.
Why? Because I have no idea how they fit or their comfort level. The minute I open them I forfeit my ability to return them should they not be for me. With costco, this isn't a problem. The headphones are 4/5, but this review gets a 1 for bestbuy policies.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
5
Awesome earbuds
on August 31, 2023
Posted by: Qball150
from Chilliwack
Very nice earuds works well nice sound good feature s just needs medium large ear tips
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
5
Best Yet.
on September 1, 2023
Posted by: Alain Ajas
from Nanaimo
Bass, seperation, sound stage, ANC these earbuds check all the boxes (they better for the price) . At first I thought there was something off with the ANC, but realized I needed the large foam tips (passive noise cancelling)I also turned off adaptive noise setting so that they're always on max, and they're amazing. The sound rivals my over the ears Sony XM5's. All that being said, I "upgraded" from Senhieser Momentum 3, the only upgrade was the price.If your shopping, the Senhieser are the best bang for the buck and no traded offs really (maybe just slightly less effective ANC).
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
4
brilliant sound
on September 24, 2023
Posted by: Red
from Vancouver
I was looking for an upgrade over my WF1000MX4's to improve the ANC and with a more comfortable fit. That's not these XM5's. The XM5's are much smaller while providing fantastic audio quality and vastly improved phone call microphone pickup. But, they're no more comfortable and in my case less effective ANC (yes - I get the suitable seal test in the app with the largest ear pads).
I will use these for phone calls while on the road though - much improved there.
The app is starting to show it's age, and a word of advice - I needed NFC enabled on my phone for the earbuds to fully pair with my phone (why??) on an Android Pixel.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
5
Great Sound
on October 10, 2023
Posted by: Rayme
from Waterloo ON
I have had the wf-1000xm4s for a long time and really liked them. I saw reviews pointing out xm5 improvements in size, comfort, and sound. I agree with the positive reviews. I am hearing detail I didn’t hear with the mx4s. One issue I had with the mx5s was I couldn’t get a tight fit with the included ear tips. I switched the ear tips to Comply foam eartips ordered on Amazon and got much improved bass and volume. Great earbuds.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
1
Left earbud is dead within 40 minutes
on October 12, 2023
Posted by: CJ
from Kamloops
I'm not sure what's wrong, but my left earbuds battery is dead within 40 minutes. I've only had these for around 6 months too
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
5
You get what you pay for....
on October 15, 2023
Posted by: Mike B.
from Cambridge
As a former owner of Galaxy Buds Pro 2, I can't say enough about Sony's quality. I really didn't have any concerns when using the Pro 2s, but Sony has opened up a new world for me as far as experience. Both buds are very comfortable, so nothing to lose there (I have small to medium ears), but Sony's soundstage is simply better. Also I personally found Sony's noise cancelation to be superior. Connecting to various devices is also much easier with the Sony buds.
Galaxy strengths are definitely water resistance (ipx7 vs ipx4 for Sony) and price. I loved the Galaxy Pro 2 buds, but in the end, the extras for the Sony WF1000XM5 makenit the best choice for me.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
4
They Fit just right.
on October 23, 2023
Posted by: The Other Del
from Toronto
I bought them when they were on sale and after a day of use I had my wife buy them too. She has small ears and she found a set that fit in hear ear. After you find the right size you are good to go. It would have gotten 5 out of 5 but I can't figure out this one functionality that really has everything around me silent. It happens randomly. I guess I need more time on it.
All and all Good buy!
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca