Customer reviews from jbl.com
JBL - Refurbished Excellent - TUNE520BT wireless on-ear headphones - 2024 - Blue
Average customer rating
4.3
(85 Reviews)
Rating breakdown 85 reviews
5 Stars
54
4 Stars
16
3 Stars
5
2 Stars
4
1 Star
6
100%of customers recommend this product.
(
24 out of
24)
Customer Reviews for JBL - Refurbished Excellent - TUNE520BT wireless on-ear headphones - 2024 - Blue
Customer Rating
5
on November 26, 2025
Posted by: Kjp173
I bought these about 6 months ago and they are the best and loudest headphones i ever bought I’m so happy I got them
Written by a customer while visiting jbl.com
Customer Rating
4
JBL Tune 520BT
on December 25, 2025
Posted by: Jeff fafa
from Grand Rapids, MI
I bought these headphones a few weeks ago and I'm glad I did, they sound great, once I adjusted the equalizer on the app, and they pair fast and easy to everything, and battery lasts a long time and charges fast.
Written by a customer while visiting jbl.com
Customer Rating
5
HEADPHONES
on January 4, 2026
Posted by: ANTNYT
from Southern MD
I BOUGHT THESE HEADPHONES IN ORDER TOPLAY VIDEO GAMES WITH MY CHILDREN AND THEY DO THE JOB WELL.
Written by a customer while visiting jbl.com
Customer Rating
5
JBL Tune 520BT
on November 29, 2023
Posted by: Nofd27602760
from Elyria, Oh
[This review was collected as part of a promotion.] Another great product from JBL. JBL Tune 520BT Headphones are very well designed and simple to use. Very well packaged as well as graphics on box. The moment I unboxed I realized these were solidly built and designed which I am accustomed to from JBL. Packaging was on point with a quick and easy setup manual. Headphones were charged and ready go right out of the box. Easy to setup and connect to blue tooth. The Tune 520BT sound was very good from a basic easy to use headphones. They seemed to block out surrounding noise. I would like to try on a flight and see how they perform. I definitely believe if your looking for well priced and easy to use headphones with good build and sound quality these are a no brainer. The only negative is I wish they came with a better storage bag or case for protection when not in use or putting them in a book bag. These would be great for kids and teens. I definitely will use as my go to headphones.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Great features.
on April 16, 2026
Posted by: Phyl95
I bought my headphones to wear on the airplane ride to Hawaii. I listened to my podcasts and music. They were comfortable and sounded great. I liked that i could adjust the volume with my phone.
Written by a customer while visiting jbl.com
Customer Rating
4
Compact with Excellent Sound
on December 6, 2023
Posted by: TDTechOfficial
from Parrish, FL
[This review was collected as part of a promotion.] Starting off, the packaging is perfectly done with a good presentation. It’s strait to the point while keeping wasteful extras to a minimum. The build quality, this is something that is super important with headphones intended to be used every day. After vigorously testing and using these over a week, there is no apparent weakness and these are very well made while maintaining a super light weight.
The adjustments above the ear cups are the only gripe found with these but once set in a comfortable spot they seem to stay there. Now, the most important part, the sound quality. As expected from JBL, the sound signature is near perfect strait out of the box. There is adjustable EQ capabilities on the app which brings the headphones to a new level. Punchy lows and crispy highs, these keep your tunes fresh for hours on end. The extremely respectable battery life on these outshine any others. I forgot to even charge these for the majority of the time using them so far.
The adjustments above the ear cups are the only gripe found with these but once set in a comfortable spot they seem to stay there. Now, the most important part, the sound quality. As expected from JBL, the sound signature is near perfect strait out of the box. There is adjustable EQ capabilities on the app which brings the headphones to a new level. Punchy lows and crispy highs, these keep your tunes fresh for hours on end. The extremely respectable battery life on these outshine any others. I forgot to even charge these for the majority of the time using them so far.
To finalize this, I can say without a doubt, these are a smart purchase for any average listener or school goers who need an extra upgrade in sound. I wouldn’t recommend these for any heavy movement activities but they do stay in place pretty well.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Great product!
on November 28, 2023
Posted by: MNKY
from Montana
[This review was collected as part of a promotion.] The sound on these headphones are absolutely amazing! Such great quality! The amount of time the battery last for is great too! Charging doesn't take too long and is easy to do. Connecting to Bluetooth is simple. The only thing I could see as a downfall is some people may not like the size of the ear pieces. They are on the smaller size.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
1
Worst for Ipad Pro
on June 20, 2024
Posted by: MWQ1
from Uae
The worst… it’s a useless headset… actually a headache as iPad Pro frequently disconnects it….
Please don’t buy this junk
Response from jbl.comBy Customer Support, June 21, 2024
We're here to help with your JBL Tune 520BT. Please ensure it is within 10 feet of your device with a clear line of sight (no obstacles). Try to forget/unpair the headphones on your device and initiate a reset. To reset your headphones, press and hold the "Volume +" and "Volume -" buttons for more than 5 seconds. Reset will wipe all previous settings and pairings, so it will be necessary to pair your unit with your devices again. Lastly, try to connect the headphones to a different device (phone/tablet/music player) to determine if the issue lies with the headphones or the initial device you paired them with.
Written by a customer while visiting jbl.com