Customer reviews from jbl.com
JBL - Refurbished Excellent - TUNE520BT wireless on-ear headphones - 2024 - Blue
Average customer rating
4.3 out of 5
4.3
(85 Reviews)
Open Ratings Snapshot
Rating breakdown 85 reviews
5 Stars
54
4 Stars
16
3 Stars
5
2 Stars
4
1 Star
6
100%of customers recommend this product. 
(
24 out of 24
)
Best Buy Privacy Policy
Customer Reviews for JBL - Refurbished Excellent - TUNE520BT wireless on-ear headphones - 2024 - Blue
Customer Rating
5 out of 5
5
Headphones that Punch Above their Weight Class!
on November 28, 2023
Posted by: Brian G
from Racine, WI
[This review was collected as part of a promotion.] The JBL Tune 520BT headphones are a stunning value in their class. They are an on-ear wireless model, with bluetooth connectivity, long battery life, and are phenominally portable. I am not usually a fan of on-ear vs my preferred over-the-ear, but the cups are very comfortable and cushy, and they do not squeeze the ears too tightly, yet still feel very secure. I even dig how clearly marked the left/right cups are, and the control buttons are placed smartly and feel well-made.
Pairing is super simple, and you can manage them by downloading the JBL app to your phone. The app is intuitive, and allows you to customize your EQ, or select a preset, each of which is set well to bring out the best in the headphone's sound. There is also a setting for video playback that helps fine tune performance, and it works very well. I have not noticed any latency ever with these. There are expanded bass functionalities, and they definitely boom. As a personal preference, I generally do not go for heavy bass, preferring a more balanced, rounded, full sound, which these provide! Clarity and detail also recieve unexpectedly high marks; they are almost in the same class as my top-shelf, over-the-ears set that are much, much more expensive. While I do miss having noise cancellation for air travel, the value and quality here make me forget about that!
I am finding these are perfect on-the-go headphones that I keep with my laptop for work. They fold very well, and are super slim, making them easy to slip in and out of my messenger bag. They feel well-constructed and durable.
Long story short, these are my new workhorse headphones. Intuitive, quality, reliable, and comfortable. Oh- and they look stylish too!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
Really great sounding headphones
on November 28, 2023
Posted by: sliberty
from East Brunswick NJ
[This review was collected as part of a promotion.] I receied these headphones a few days ago,a nd have used them for approx 4 hours of music listening so far. Setup with the iPhone app was very simple, and they sound fantastic! Very comfortable too. Not too heavy and they don't squeeze my head the way the sports headphones do. I plan to use them in 2 weeks when I travel as I think they will be great on a plane.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4 out of 5
4
Top Notch Headphones by JBL
on December 2, 2023
Posted by: The Matt Kane
from Pittsburgh, PA
[This review was collected as part of a promotion.] Quality designed headphones that are easy to use. The level of detail in the differences in sound when listening to music or talking on the phone is first rate. Audio quality on phone calls is the best I have heard using headphones. Tune 520bt are also designed with comfort when wearing for a long period of time. Definitely recommend for anyone looking for good headphones for a reasonable price.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4 out of 5
4
Pleasantly surprised
on December 3, 2023
Posted by: Studmuffin
from Michigan, USA
[This review was collected as part of a promotion.] I’ve had the headphones for a week and have used them 3 separate times. Out of the box I was pleasantly surprised by how clear all the levels sounded, especially the lows. They are extremely comfortable and the battery life is good. I recommend these bt headphones to anyone out there trying to ball on a budget.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
Battery power sound quality plus comfort = perfect
on December 4, 2023
Posted by: littlebethie25
from Voorheesville, NY
[This review was collected as part of a promotion.] Let me be frank. I love these headphones. They are so comfortable, have amazing sound, and there are hours and hours and hours of battery life available right out of the box! It is unbelievably simple to pair them to any device, or even multiple devices! I think my favorite feature, though, might be the fact that they can fold up for easy storage. I love taking them away with me when I travel for work and don’t have to worry about recharging them or having them be bulky in my longings. 10/10 would recommend!!!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4 out of 5
4
Beyond Basic
on December 11, 2023
Posted by: Tman48
from Central Coast California
[This review was collected as part of a promotion.] I use my JBL 520BT in a desktop PC/Win v11 environment, as its bluetooth sound device. This desktop is not my primary source for video or sound, but is my bread and butter device for a non professional use that needs localized user sound. The 520BT paired easily with my PC in a non app environment. The battery life is excellent. The sound quality is quite good for its price point. I typically use the device for total of two hours a day in half hour increments. For me the ear muffs are little on the small side, and muff pressure a little tight. Also would like to see on led indicator
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
Decent headphones
on January 6, 2024
Posted by: JerryZ
from Westland Michigan
[This review was collected as part of a promotion.] Solid all around product, could be a little bit louder. They are a little bit tight after a while and become a little uncomfortable not bad if you only wanna wear them for a short time, but long-term they start to hurt
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
Perfect with one minor flaw
on July 15, 2025
Posted by: Klaxx
These headphones are great. I have a really small head and struggle to find headsets that fit me and aren't meant for kids. They're super comfy and fit snug, I could wear these for a couple hours with no issue. If you have a bigger head, probably opt for something else as they won't fit you. The sound quality is great and I really enjoy that I can turn voice prompts off (personal preference, I prefer a noise to a voice when connecting and the sort). My literal only complaint would be that skip song is to hold the volume up button rather than double tap. Other than that, they're lovely.
Written by a customer while visiting jbl.com
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