Customer reviews from Samsung US
Samsung - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Green - (2024)
Average customer rating
4.6
(4,017 Reviews)
Rating breakdown 4,017 reviews
5 Stars
2,980
4 Stars
660
3 Stars
199
2 Stars
85
1 Star
93
82%of customers recommend this product.
(
698 out of
848)
Customer Reviews for Samsung - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Green - (2024)
Customer Rating
5
Familiar but more usable and faster
on February 23, 2025
Posted by: NYlawyer
[This review was collected as part of a promotion.] I came from a Galaxy watch 5. Although the 5 and 7 look very similar to one another, the quality of life is definetely worth upgrading to because the 7 now allows you to interact instantly without the need of having to wake it up first. That and the speed of the new processor makes it feel seamless. It's a small upgrade but it makes having this watch much more useful and carefree
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product as usual.
on February 25, 2025
Posted by: PrinceQue7
[This review was collected as part of a promotion.] I've had the last 3 samsung watches and none of them have disappointed. It's a great product and I love the new improvements to the 7.
Value
5
Written by a customer while visiting Samsung US
Posted by: Mamolah
Expertise:Intermediate
Verified Purchase:Yes
A horrible battery life not lasting even 24 hours. Also, the gap between glass and metal very easy gets dust and dust trap.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
2
Value
2
Response from Samsung USBy R&R Team, February 28, 2025
Hi Mamolah,
Thanks for taking the time to share your experience with using the Samsung Galaxy Watch7. We appreciate your feedback. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Please take a moment to review, "Reduced battery life on your Samsung smart watch" to help resolve what you may be experiencing with your battery life. If you have any questions for us afterward, do not hesitate to reach out to Samsung Support. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
"Reduced battery life on your Samsung smart watch"
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thanks for taking the time to share your experience with using the Samsung Galaxy Watch7. We appreciate your feedback. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Please take a moment to review, "Reduced battery life on your Samsung smart watch" to help resolve what you may be experiencing with your battery life. If you have any questions for us afterward, do not hesitate to reach out to Samsung Support. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
"Reduced battery life on your Samsung smart watch"
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
4
Great gadget
on March 2, 2025
Posted by: Dekouga
[This review was collected as part of a promotion.] Coming from a watch 4 classic, this wasn't such a huge leap overall. My purchase came with an extra watch strap the gets me switching urgent on a weekly cadence or to match my attire.
Besides the ease to such between apps and sync with your phone over Bluetooth and wifi, the battery life is easily chopped off when either or both is/are on. This means I hardly get a full day's ride time if turned on but can early make 36hrs of both are turned off.
Overall a clean looking and reliable piece of tech 👌.
Besides the ease to such between apps and sync with your phone over Bluetooth and wifi, the battery life is easily chopped off when either or both is/are on. This means I hardly get a full day's ride time if turned on but can early make 36hrs of both are turned off.
Overall a clean looking and reliable piece of tech 👌.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Good watch
on March 3, 2025
Posted by: Helens
[This review was collected as part of a promotion.] This is undeniably the best watch in my collection.
Value
5
Response from Samsung USBy R&R Team, March 3, 2025
Hey there Helens,
Thank you for taking the opportunity to share your experience with using the Samsung Galaxy Watch7. We are thrilled to hear that the Watch7 is the best watch that you currently own! What a huge compliment! We'd love to hear more of your feedback sometime. If you would like any further assistance or if you would like to share additional feedback with us, please do not hesitate to reach out to Samsung Support. Thank you for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Thank you for taking the opportunity to share your experience with using the Samsung Galaxy Watch7. We are thrilled to hear that the Watch7 is the best watch that you currently own! What a huge compliment! We'd love to hear more of your feedback sometime. If you would like any further assistance or if you would like to share additional feedback with us, please do not hesitate to reach out to Samsung Support. Thank you for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Written by a customer while visiting Samsung US
Customer Rating
4
I love the features
on March 3, 2025
Posted by: Lootl3o
[This review was collected as part of a promotion.] Note that this is the first smartwatch I own, and my experience with it is great, especially how well it cooperates with my galaxy s22. I love how easy it is to pickup calls and reply to texts. Music control is really useful, and the new health features are great! My only complaint is the removal of wireless power sharing compatibility. Great watch overall!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Battery bad
on March 10, 2025
Posted by: Diaz84
[This review was collected as part of a promotion.] Very bad.. the battery for only 1 day, and they sent me the wrong one
Value
1
Response from Samsung USBy R&R Team, March 11, 2025
Howdy Diaz84,
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy Watch7. We appreciate your feedback as we strive in providing the best products with superior functionality on the market for our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Watch7 battery can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than ideal battery life on your device, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your Watch7 battery. If you have any questions for us or if would like further assistance afterward, let us know by contacting Samsung Support. Thank you for being a devoted Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
"Reduced battery life on your Samsung smart watch"
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy Watch7. We appreciate your feedback as we strive in providing the best products with superior functionality on the market for our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Watch7 battery can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than ideal battery life on your device, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your Watch7 battery. If you have any questions for us or if would like further assistance afterward, let us know by contacting Samsung Support. Thank you for being a devoted Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
"Reduced battery life on your Samsung smart watch"
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
4
Nice features
on March 14, 2025
Posted by: Crissy84
[This review was collected as part of a promotion.] I really like all the features and health apps that come with this watch. The only complaint i have is i wish the battery life was better.
Value
4
Written by a customer while visiting Samsung US