Customer reviews from Samsung US
Samsung - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Green - (2024)
Average customer rating
4.6
(4,016 Reviews)
Rating breakdown 4,016 reviews
5 Stars
2,980
4 Stars
660
3 Stars
199
2 Stars
85
1 Star
92
82%of customers recommend this product.
(
698 out of
848)
Customer Reviews for Samsung - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Green - (2024)
Posted by: Scrapsworld
from Ponte Vedra, FL
Expertise:Intermediate
Verified Purchase:Yes
Slightly better than the watch 6, which is a great smart watch.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Watch is nice looking, but battery doesn't last
on July 27, 2024
Posted by: DenverJack
from Denver, CO
Expertise:Intermediate
Verified Purchase:Yes
Battery does not last more than 12 hours. I have turned all of the apps and app notification off and the battery does not make more than 1/2 a day
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
5
Value
4
Response from Samsung USBy R&R Team, July 28, 2024
Thank you for providing your valuable feedback. We appreciate all feedback as we strive to provide our customers with the best service and products possible. We've noticed that you are contacting us regarding the battery life of your Watch7. We are glad to hear that you are pleased with the appearance of your watch. Below is a link that should assist you in prolonging your battery life. If you require further assistance, do not hesitate to contact us at Samsung Support. - Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Craig
from Wyoming
Expertise:Intermediate
Verified Purchase:Yes
Watch battery keeps dying. I have it on power save mode and still dies.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
3
Value
3
Response from Samsung USBy R&R Team, September 17, 2024
It's great to hear from you, Craig. Your feedback is invaluable to us. It looks like you reached out to share your thoughts about the new Galaxy Watch7. The Galaxy Watch7 is designed to elevate your daily fitness and wellness routines. Whether you're running, cycling, or engaging in any other physical activity, the Galaxy AI tracking feature is there to support you. By comparing your current performance to your previous achievements, the Watch7 helps you identify areas for improvement and progress, enabling you to perform at your best every day. With its sleek design and advanced features, the Galaxy Watch7 is more than just a timepiece – it's a personal fitness companion that empowers you to push past your limits and achieve your wellness goals. We want to help make sure you enjoy all the features this watch has to offer. The first thing we recommend is making sure that your watch is up to date with the latest software version available. Check out the link for additional options to help enhance your battery performance. If this continues to be your experience, please reach out to us at Samsung Support so that we can look further into this. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (optimize battery life)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (optimize battery life)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: M Burns
from North Carolina
Expertise:Intermediate
Verified Purchase:Yes
Very disappointed in the battery life. Doesn't even last a day. And it will not charge on the back of my Z fold 6 nor my S24.The newest updates are fine, but my need of a watch that last at least 2 days is not. I will be returning it.
No, I would not recommend this to a friend.
Features
5
Value
3
Written by a customer while visiting Samsung US
Posted by: Hank
from California
Expertise:Expert
Verified Purchase:Yes
Frankly I think it is a better watch than 3 and 5 Pro due to being light in weight, thickness and the sapphire crystal for display. The only challenge is using wireless power share to charge it. Also the battery life is not more than 24 hours. Samsung touts the sleep apnea feature of the watch but that cannot be used due to the battery life if you are fitness and Samsung Health user.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Suresh
from Austin
Expertise:Expert
Verified Purchase:Yes
Poor battery backup and look and size is good fit.
Features
4
Performance
2
Design
4
Value
3
Response from Samsung USBy R&R Team, July 28, 2024
Hi Suresh. We appreciate you reaching out to us to provide your honest feedback on your Watch7. We see that you are reaching out regarding your battery. There are various reasons why your Galaxy Watch might be experiencing battery drain or have decreased battery life. For instance, certain apps can lead to increased battery consumption. We will be attaching a link below to help you optimize your battery life on your watch. If this persists, contact us at Samsung Support for further assistance. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Samsung Nerd
from St. Louis, MO
Expertise:Intermediate
Verified Purchase:Yes
These watches should really come with a screen protector at least.
I would recommend this to a friend!
Features
3
Performance
2
Design
4
Value
3
Written by a customer while visiting Samsung US
Posted by: ZiadR
Expertise:Intermediate
Verified Purchase:Yes
My first entry into the smart watch space was with the original Google Pixel Watch. It was slow and battery life was bad, so I hesitated to get another smart watch. I'm glad that I gave the Galaxy Watch 7 a chance. It's fast, very responsive, customizable, and overall a quality product. Highly recommend.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US