Customer reviews from Samsung US
Samsung - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Green - (2024)
Average customer rating
4.6
(4,017 Reviews)
Rating breakdown 4,017 reviews
5 Stars
2,980
4 Stars
660
3 Stars
199
2 Stars
85
1 Star
93
82%of customers recommend this product.
(
698 out of
848)
Customer Reviews for Samsung - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Green - (2024)
Posted by: Anonymous
from Albany,NY
Verified Purchase:Yes
Worst quality. My watch color threads got unbound within a week. Not an ideal watch. The battery is not good if you want to track fittness
No, I would not recommend this to a friend.
Features
1
Performance
2
Design
4
Value
1
Response from Samsung USBy R&R Team, June 30, 2025
Hi there Ganesh ,
Thanks for taking the time to review your Samsung Galaxy Watch7. We appreciate your honesty as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Different factors may be impacting your Galaxy Watch7 battery, causing it to drain quickly. A few examples may include background app activity, always-on display, Bluetooth, and Wi-Fi usage. Your Galaxy Watch7 can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than optimal battery life, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. If you would like any further assistance afterward or if you would like to share additional feedback with us, please do not hesitate to contact Samsung Support. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thanks for taking the time to review your Samsung Galaxy Watch7. We appreciate your honesty as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Different factors may be impacting your Galaxy Watch7 battery, causing it to drain quickly. A few examples may include background app activity, always-on display, Bluetooth, and Wi-Fi usage. Your Galaxy Watch7 can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than optimal battery life, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. If you would like any further assistance afterward or if you would like to share additional feedback with us, please do not hesitate to contact Samsung Support. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
3
Needs longer battery life
on July 9, 2025
Posted by: Raggedyanne29
[This review was collected as part of a promotion.] Love it but wish the battery lasted much longer. Might trade in and upgrade to the 8 if the battery has improved much after unpacked event.
Value
3
Response from Samsung USBy R&R Team, July 9, 2025
Hey Raggedyanne29,
Thank you for finding the time out of your bustling day to share your sentiments with us about your Samsung Galaxy Watch7. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Various factors may be impacting your Galaxy Watch7 battery, causing it to drain quickly. A few examples may include background app activity, always-on display, Bluetooth, and Wi-Fi usage. Your Galaxy Watch7 can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than expected battery life, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. Let us know if you have any questions or if you would like any further assistance afterward by reaching out to Samsung Support. Thank you for being a trustworthy Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thank you for finding the time out of your bustling day to share your sentiments with us about your Samsung Galaxy Watch7. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Various factors may be impacting your Galaxy Watch7 battery, causing it to drain quickly. A few examples may include background app activity, always-on display, Bluetooth, and Wi-Fi usage. Your Galaxy Watch7 can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than expected battery life, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. Let us know if you have any questions or if you would like any further assistance afterward by reaching out to Samsung Support. Thank you for being a trustworthy Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Posted by: Dango
from NJ
Expertise:Expert
Verified Purchase:Yes
My primary reason for purchase was the 911 fall alert and backup phone. The other features seem for amusement, or impractical on such a small display. Battery life new was 7-8 hours, until I turned off most of the apps and bluetooth (this is LTE model), now lasts 40 hours. Website does not advise that some features, such as ECG heart monitor, only work when paired to a Samsung phone (I have a RAZR). Phone function is poor on bluetooth if more than 10 ft from paired phone, ok if using LTE. Took about 4 hours to setup & tweak (I'm a computer professional with 30+ yrs experience). Phone support was prompt & helpful , user manual is superficial lacking details for specs & setup options.
I would recommend this to a friend!
Value
3
Response from Samsung USBy R&R Team, December 30, 2024
Hello Dango,
Thank you for finding the time out of your lively day to share your sentiments with us about your Samsung Galaxy Watch7. We appreciate your feedback as it allows us to improve the design and functionality of our product line while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Please take a moment to review, "Reduced battery life on your Samsung smart watch" to conduct some simple troubleshooting steps to help resolve what you may be experiencing with your Galaxy Watch7. The ECG feature and Samsung Health Monitor app are available exclusively on Samsung Galaxy phones and watches. There may be a few reasons why you cannot activate the feature. You should check if the app is available in your country, make sure you have updated the app, and check your cellular or Wi-Fi connection. Feel free to review, "Cannot use the Samsung Health Monitor ECG feature" if you would like to troubleshoot your connectivity. We realize that transitioning to new devices can come with a bit of a learning curve. This is why we have a plethora of resources in place to make the transition as seamless as possible. We offer informative videos on our YouTube channel that highlight your device and its features as well as device manuals, software updates, troubleshooting guides, and interactive simulators on our website. For your convenience, I have linked a few of these resources below for your review. If you would like to share any other feedback with us regarding your purchase or if you would like any further assistance, do not hesitate to reach out to Samsung Support. Thank you for being a treasured Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/support/troubleshooting/TSG01208782/
https://www.youtube.com/c/Samsung/playlists
https://www.samsung.com/us/support/downloads/
Thank you for finding the time out of your lively day to share your sentiments with us about your Samsung Galaxy Watch7. We appreciate your feedback as it allows us to improve the design and functionality of our product line while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Please take a moment to review, "Reduced battery life on your Samsung smart watch" to conduct some simple troubleshooting steps to help resolve what you may be experiencing with your Galaxy Watch7. The ECG feature and Samsung Health Monitor app are available exclusively on Samsung Galaxy phones and watches. There may be a few reasons why you cannot activate the feature. You should check if the app is available in your country, make sure you have updated the app, and check your cellular or Wi-Fi connection. Feel free to review, "Cannot use the Samsung Health Monitor ECG feature" if you would like to troubleshoot your connectivity. We realize that transitioning to new devices can come with a bit of a learning curve. This is why we have a plethora of resources in place to make the transition as seamless as possible. We offer informative videos on our YouTube channel that highlight your device and its features as well as device manuals, software updates, troubleshooting guides, and interactive simulators on our website. For your convenience, I have linked a few of these resources below for your review. If you would like to share any other feedback with us regarding your purchase or if you would like any further assistance, do not hesitate to reach out to Samsung Support. Thank you for being a treasured Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/support/troubleshooting/TSG01208782/
https://www.youtube.com/c/Samsung/playlists
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Posted by: gbirds
Expertise:Expert
Verified Purchase:Yes
I am so disappointed that the watch bands you have designed and sold with the S7 watch is bulky too large and extremely uncomfortable... so very disappointing considering how much I have supported your product over the years
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, January 29, 2025
Greetings Gbirds,
Thank you for finding the time out of your bustling day to share your sentiments with us about your Samsung Galaxy Watch7. Your feedback is appreciated as we strive to be innovative while improving the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. For your convenience, I have included a link to your compatible accessories. Feel free to check it out when you have the time to find a watch band that suits your needs. If you would like to provide additional feedback with us regarding the performance, functionality, or durability of your device, please feel free to reach out to Samsung Support. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/watches/galaxy-watch7/
https://www.samsung.com/us/mobile/mobile-accessories/smartwatches/?category_names=Smartwatches&wearables_compatibility=Galaxy+Watch7
Thank you for finding the time out of your bustling day to share your sentiments with us about your Samsung Galaxy Watch7. Your feedback is appreciated as we strive to be innovative while improving the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. For your convenience, I have included a link to your compatible accessories. Feel free to check it out when you have the time to find a watch band that suits your needs. If you would like to provide additional feedback with us regarding the performance, functionality, or durability of your device, please feel free to reach out to Samsung Support. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/watches/galaxy-watch7/
https://www.samsung.com/us/mobile/mobile-accessories/smartwatches/?category_names=Smartwatches&wearables_compatibility=Galaxy+Watch7
Written by a customer while visiting Samsung US
Customer Rating
1
Not IP68 Resistant, Poor Warranty Service
on February 12, 2025
Posted by: ROBH
Expertise:Intermediate
I bought the watch 7 to replace my watch 4 late last summer. It worked great, much like my old watch, for a while. Then the sound went out. I trouble shooted and sent it in to Samsung for repair. They identified water damage. I have never come close to meeting the watches water resistance IP68 rating. I've been around and around with Samsung and they keep saying water damage is not covered and the watch is only water resistant. If that is so, then why rate it? Why have a swim mode and lap counter? The warranty clearly states liquid damage is only not covered if conditions are "inconsistant with specifications". Swimming laps is not inconsistant with advertised specifications. This is a manufacturing issue that is not being addressed.
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, February 12, 2025
Howdy ROBH,
Thank you for taking the opportunity to share your experience with the Samsung Galaxy Watch7. We appreciate your candor as we make every effort to improve the design and functionality of our product line. The water resistance of this device is based on an IP68 rating, which tests submersion in fresh water deeper than 1.5 meters or submerged for more than 30 minutes. If your device is exposed to fresh water, shake it to remove any excess water and dry the device thoroughly with a clean, soft cloth. If your device is exposed to liquids other than fresh water (such as saltwater), rinse your device with fresh water and dry it with a clean, soft cloth and shake it to remove any excess water. The Galaxy Watch7 is not impervious to dust and water damage in any situation. It is important that all compartments are closed tightly. For your convenience, I have included your device manual below for your review. We also offer Samsung Care+ which provides physical damage protection to your eligible devices. Samsung Care+ is great for those unanticipated situations we may find ourselves in, like forgetting your Watch7 in the seat of a taxi, having your device stolen from your bag, getting caught in a rainstorm without your Water Lock feature engaged, to dropping your watch and shattering the watch face. We also have over 700 authorized repair locations nationwide to take your device to be repaired so you can get back quickly to what you enjoy doing most in life. Talk about the ultimate peace of mind! If you would like any further assistance, let us know by reaching out to Samsung Support. We're happy to assist you further, if applicable. Thanks for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
Device manual
https://www.samsung.com/us/support/downloads/
Thank you for taking the opportunity to share your experience with the Samsung Galaxy Watch7. We appreciate your candor as we make every effort to improve the design and functionality of our product line. The water resistance of this device is based on an IP68 rating, which tests submersion in fresh water deeper than 1.5 meters or submerged for more than 30 minutes. If your device is exposed to fresh water, shake it to remove any excess water and dry the device thoroughly with a clean, soft cloth. If your device is exposed to liquids other than fresh water (such as saltwater), rinse your device with fresh water and dry it with a clean, soft cloth and shake it to remove any excess water. The Galaxy Watch7 is not impervious to dust and water damage in any situation. It is important that all compartments are closed tightly. For your convenience, I have included your device manual below for your review. We also offer Samsung Care+ which provides physical damage protection to your eligible devices. Samsung Care+ is great for those unanticipated situations we may find ourselves in, like forgetting your Watch7 in the seat of a taxi, having your device stolen from your bag, getting caught in a rainstorm without your Water Lock feature engaged, to dropping your watch and shattering the watch face. We also have over 700 authorized repair locations nationwide to take your device to be repaired so you can get back quickly to what you enjoy doing most in life. Talk about the ultimate peace of mind! If you would like any further assistance, let us know by reaching out to Samsung Support. We're happy to assist you further, if applicable. Thanks for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
Device manual
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Customer Rating
1
Horrendous battery life. 24 hours minimal use at B
on February 13, 2025
Posted by: Tayl
from California
Expertise:Expert
Bought this for my 8 year old son to be able to track him and call him when needed. He doesn't use it only wears it and answers calls or occasional text. He leaves for school in the morning and its dead by bed time. Extremely disappointed in this poor quality battery life. Its a worthless watch.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, February 14, 2025
Hello Tayl,
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Watch7. We appreciate your feedback greatly. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Please feel free to review, "Reduced battery life on your Samsung smart watch" if your Galaxy Watch7 battery is not performing as expected. If you have any questions or if you would like further assistance, please do not hesitate to contact Samsung Support. Thank you for being a treasured Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
"Reduced battery life on your Samsung smart watch"
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Watch7. We appreciate your feedback greatly. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Please feel free to review, "Reduced battery life on your Samsung smart watch" if your Galaxy Watch7 battery is not performing as expected. If you have any questions or if you would like further assistance, please do not hesitate to contact Samsung Support. Thank you for being a treasured Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
"Reduced battery life on your Samsung smart watch"
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Posted by: Scott L
from Spotswood, NJ
Expertise:Intermediate
Verified Purchase:Yes
Awesome watch. Much better than the Fitbit in every way. Samsung health app has a lot of information and data o. The watch and syncs to phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
battery backup bad. Did not like this at all
on February 20, 2025
Posted by: Samsung lover not anymore
Verified Purchase:Yes
battery backup is extremely bad. Discharge quickly
No, I would not recommend this to a friend.
Response from Samsung USBy R&R Team, February 20, 2025
Greetings,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Watch7. We appreciate your feedback as it provides us the opportunity to remain innovative while improving the functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Please take a moment to review "Reduced battery life on your Samsung smart watch" to help resolve what you have described to be experiencing with your Watch7 battery life. If you have any questions for us afterward or if you would like any further assistance, please do not hesitate to reach out to Samsung Support. Thank you for being a trustworthy Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
"Reduced battery life on your Samsung smart watch"
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Watch7. We appreciate your feedback as it provides us the opportunity to remain innovative while improving the functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Please take a moment to review "Reduced battery life on your Samsung smart watch" to help resolve what you have described to be experiencing with your Watch7 battery life. If you have any questions for us afterward or if you would like any further assistance, please do not hesitate to reach out to Samsung Support. Thank you for being a trustworthy Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
"Reduced battery life on your Samsung smart watch"
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Written by a customer while visiting Samsung US