Customer reviews from Samsung US
Samsung - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Green - (2024)
Average customer rating
4.6
(4,015 Reviews)
Rating breakdown 4,015 reviews
5 Stars
2,980
4 Stars
659
3 Stars
199
2 Stars
85
1 Star
92
82%of customers recommend this product.
(
698 out of
848)
Customer Reviews for Samsung - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Green - (2024)
Customer Rating
5
Watch 7 🥰
on July 28, 2025
Posted by: Almabal
[This review was collected as part of a promotion.] Love my watch keeps track of my heart rate step ecg stress leaves. Also helps me at work when im checking my clients vitals by the time in seconds
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Sleek design
on July 28, 2025
Posted by: Coastdude
[This review was collected as part of a promotion.] Love the watch it's self how ever it stopped working randomly the buttons on the side don't function anymore
Value
3
Response from Samsung USBy R&R Team, August 4, 2025
Howdy Coastdude,
Thank you for taking the time to share your thoughts with us about your experience with using the Samsung Galaxy Watch7. We appreciate your feedback as we improve the functionality and design of our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. Button malfunctions on your watch can be caused by physical damage or software issues. However, clean the buttons if there's build up of foreign material like lotion preventing them from properly working. Then check out, "The buttons on my Samsung smart watch do not work" to help resolve what you have described to be experiencing with your device. Without having more details available regarding what you may be experiencing and without being able to ask you any follow up questions to probe further, I suggest reaching out to Samsung Support for further assistance. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
The buttons on my Samsung smart watch do not work
https://www.samsung.com/us/support/troubleshooting/TSG01003250/
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Thank you for taking the time to share your thoughts with us about your experience with using the Samsung Galaxy Watch7. We appreciate your feedback as we improve the functionality and design of our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. Button malfunctions on your watch can be caused by physical damage or software issues. However, clean the buttons if there's build up of foreign material like lotion preventing them from properly working. Then check out, "The buttons on my Samsung smart watch do not work" to help resolve what you have described to be experiencing with your device. Without having more details available regarding what you may be experiencing and without being able to ask you any follow up questions to probe further, I suggest reaching out to Samsung Support for further assistance. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
The buttons on my Samsung smart watch do not work
https://www.samsung.com/us/support/troubleshooting/TSG01003250/
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Written by a customer while visiting Samsung US
Customer Rating
5
Handy and productive device
on July 28, 2025
Posted by: GalaxyUser2
[This review was collected as part of a promotion.] I wear my watch every day. I enjoy being able to use the hand gestures specifically, and the Galaxy AI as well. The hand gestures come in handy quite often, when I'm occupied and I get a phone call, being able to answer the phone with just a tap of my fingers is great, same for hanging up, just a twist of the wrist! Nifty little features. The use of the AI on my watch is also nice, I enjoy being able to lean on the transcriptions of phone calls if I need to, or the use of Bixby and quick and easy set up of a cool background with access to many of the features offered by the AI experience.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love everything about this watch
on July 28, 2025
Posted by: Watch4me
[This review was collected as part of a promotion.] I love this watch, many watch faces to choose from and perfect for work with many bands to choose. I use it mainly for health and easy reminders I set. Capable with my phone and I use Google assistant alot.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Super convenient for work
on July 28, 2025
Posted by: MamaTwo
[This review was collected as part of a promotion.] I love my galaxy watch! I got it for when I go back to work from maternity leave due to me not being able to use my phone while there. I also got it to track workouts and monitor vitals!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Umm yes please
on July 28, 2025
Posted by: Olivia
[This review was collected as part of a promotion.] I have never had a smart watch before beside like a fit bit. I have to say I was Missing Out! This watch is fantastic. I got it mainly for my wellness journey. Love that i can track individual physical activities. Like weight lifting, stair climber, walking, swimming. It tracks the time AND calories, and of course your pulse rate. I love that i could wear it kayaking and it could get wet. But I've started loving all the other cool tools like Ai google assistant, quick easy timer, being incontrol of my music with easy access on my wrist without having to reach for my phone. Oh not feeling this song, Easy Next! and it has so much more. Oh and i love that you can reply easily to text messages. I really don't know why I waited so long. Please don't be like me! If you have been debating getting one, Just Do it. You will not be disappointed!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Decent upgrade
on July 28, 2025
Posted by: Mrsh29
[This review was collected as part of a promotion.] Upgrade to the watch7 from the watch4 classic. Although I knew I'd miss the bezel this has been a good replacement. The battery lasts much longer, usually 1.5 days with all the 'things' turned on and active. Only downside is the height of the watch. The face is great but the part against your wrist is thick and measures so tall. I understand thats housing for the better battery life I mentioned but it is the one thing that keeps this from a 5 star review. Other than that a great item. Will likely stick with it unless the 8 is significantly thinner.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love it!
on July 28, 2025
Posted by: MzMona
[This review was collected as part of a promotion.] I have had Galaxy watch 4, 6 and now 7. My husband owns a 6 and I purchased one for my daughter and granddaughter.
Although I enjoyed the others I really love the Gakaxy 7. I use it for calls, texts, Health and social media. Its great in meetings and other places where its not convenient to use your phone.
Im looking forward to Galaxy AI
Although I enjoyed the others I really love the Gakaxy 7. I use it for calls, texts, Health and social media. Its great in meetings and other places where its not convenient to use your phone.
Im looking forward to Galaxy AI
Value
5
Written by a customer while visiting Samsung US