Customer reviews from Samsung US
Samsung - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Green - (2024)
Average customer rating
4.6
(4,016 Reviews)
Rating breakdown 4,016 reviews
5 Stars
2,980
4 Stars
660
3 Stars
199
2 Stars
85
1 Star
92
82%of customers recommend this product.
(
698 out of
848)
Customer Reviews for Samsung - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Green - (2024)
Posted by: Phil
from San Antonio Texas
Expertise:Expert
Verified Purchase:Yes
One day battery doesn't work for nobody except people that don't care
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
4
Value
1
Response from Samsung USBy R&R Team, April 23, 2025
Greetings Phil,
Thanks for taking the opportunity to share your thoughts with us about the Samsung Galaxy Watch7. We appreciate your feedback as we strive to improve the functionality and design of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. The Galaxy Watch7 battery can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than expected battery life on your device, please take a moment to check out, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. If you have any questions for us afterward or if you would like any further assistance, please do not hesitate to reach out to Samsung Support. Thank you for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thanks for taking the opportunity to share your thoughts with us about the Samsung Galaxy Watch7. We appreciate your feedback as we strive to improve the functionality and design of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. The Galaxy Watch7 battery can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than expected battery life on your device, please take a moment to check out, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. If you have any questions for us afterward or if you would like any further assistance, please do not hesitate to reach out to Samsung Support. Thank you for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Posted by: Schlue
Verified Purchase:Yes
Battery is trash and im now at the point where I no longer trust Samsung
Response from Samsung USBy R&R Team, May 14, 2025
Good day Schlue,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch7. We value your honesty as we improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Watch7 battery is capable of lasting for several days before needing to be placed on a charger, depending on your settings and how you use your device. If you're experiencing less than optimal battery life on your device, please take a moment to check out, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your battery. If you have any questions afterward or if you would like any further assistance, please feel free to contact Samsung Support at your earliest convenience. Thank you for being an unwavering Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch7. We value your honesty as we improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Watch7 battery is capable of lasting for several days before needing to be placed on a charger, depending on your settings and how you use your device. If you're experiencing less than optimal battery life on your device, please take a moment to check out, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your battery. If you have any questions afterward or if you would like any further assistance, please feel free to contact Samsung Support at your earliest convenience. Thank you for being an unwavering Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
5
I love this watch!
on July 19, 2025
Posted by: sward104
[This review was collected as part of a promotion.] I knew I was going to love this watch, but I didn't realize how much. The Galaxy AI technology is amazing! It's helping me with my fitness routine and health awareness by monitoring my sleep cycles, my heart rate, my breathing, risk of sleep apnea, idle time verse activity time, etc. The sound quality/volume of phone calls is really quite good. It runs pretty much all the same apps that I have on my phone, plus a few just for the watch. I do wish that the notification, call, & system sounds on the watch mirrored the sounds I have selected on my phone, but it's no big deal. All in all, it's greatness & mine was FREE. You can't beat free! Lol
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Battery life
on August 29, 2025
Posted by: Avw2ab
[This review was collected as part of a promotion.] Battery life is extremely short. Only last two days while in use. Seems to be able to be off the charger for 3 days, as long as it's not on my wrist. Because of this battery problem, I haven't been able to really sit and fiddle with all of the settings so that it is more user friendly. Very difficult to scroll through and find the appropriate app while in use.
Value
3
Response from Samsung USBy R&R Team, September 2, 2025
Hi Avw2ab, Thanks for taking the time to share your feedback with us about your experience using the Samsung Galaxy Watch7. We appreciate your candor as we continue to improve the functionality and performance of our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which can be added to eligible devices. It's similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when added to your eligible devices. Various factors may be impacting your Galaxy Watch7 battery, causing it to drain quickly. A few examples may include background app activity, always-on display, Bluetooth, and Wi-Fi usage. Your Galaxy Watch7 can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than expected battery life, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. We realize that transitioning to new devices can come with a bit of a learning curve. This is why we have a plethora of resources in place to make the transition as seamless as possible. We offer informative videos on our YouTube channel that highlight your device and its features as well as device manuals, software updates, troubleshooting guides, and interactive simulators on our website. For your convenience, I have linked a few of these resources below for your review. If you would like any further assistance after reviewing the resources shared, please do not hesitate to reach out to Samsung Support. We're always happy to help! Thank you for being a valued Samsung customer. - Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Product Manuals
https://www.samsung.com/us/support/downloads/
YouTube Tutorials
https://www.youtube.com/c/Samsung/playlists
Use Galaxy AI features on your Galaxy Watch7 and Watch Ultra
https://www.samsung.com/us/support/answer/ANS10003272/
Use AI sleep analysis on the Galaxy Watch7 and Watch Ultra
https://www.samsung.com/us/support/answer/ANS10003276/
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Product Manuals
https://www.samsung.com/us/support/downloads/
YouTube Tutorials
https://www.youtube.com/c/Samsung/playlists
Use Galaxy AI features on your Galaxy Watch7 and Watch Ultra
https://www.samsung.com/us/support/answer/ANS10003272/
Use AI sleep analysis on the Galaxy Watch7 and Watch Ultra
https://www.samsung.com/us/support/answer/ANS10003276/
Written by a customer while visiting Samsung US
Customer Rating
5
Great watch
on August 6, 2024
Posted by: Robbbyo13
[This review was collected as part of a promotion.] Awesome watch. I really love the sleeping features and readiness score. Its great to see these and get a glance at my notifications from my watch. After latested update the watch last all day.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy 7 is great
on August 17, 2024
Posted by: Billy834
from Orlando Florida
I got new galaxy 7 44MM device watch is the green but why band is the white not have get green don't understand mess up I want band os the green not happy. I love galaxy watch 7 look good 44 MM not bad.
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Raja
Verified Purchase:Yes
I like the watch, but not the wristband. I asked Samsung to replace it but they refuse to do that
No, I would not recommend this to a friend.
Response from Samsung USBy R&R Team, February 20, 2025
Howdy Raja,
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy Watch7. We appreciate your feedback. If you do find your current watch band to be unsatisfactory for some reason, please feel free to check out the compatible bands that I have linked below for your device. Customizing your Galaxy Watch7 has never been so easy! If you would care to provide additional feedback with us or if you would like any further assistance, do not hesitate to contact Samsung Support. Thank you for being a devoted Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7 Accessories
https://www.samsung.com/us/mobile/mobile-accessories/smartwatches/?category_names=Smartwatches&wearables_compatibility=Galaxy+Watch7
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy Watch7. We appreciate your feedback. If you do find your current watch band to be unsatisfactory for some reason, please feel free to check out the compatible bands that I have linked below for your device. Customizing your Galaxy Watch7 has never been so easy! If you would care to provide additional feedback with us or if you would like any further assistance, do not hesitate to contact Samsung Support. Thank you for being a devoted Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7 Accessories
https://www.samsung.com/us/mobile/mobile-accessories/smartwatches/?category_names=Smartwatches&wearables_compatibility=Galaxy+Watch7
Written by a customer while visiting Samsung US
Customer Rating
1
bacteria
on July 5, 2025
Posted by: Betty
The worst thing I've ever bought, the bacteria lasts one day, and I've been regretting the purchase for a month now
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, July 7, 2025
Greetings Betty,
Thank you for finding the time out of your bustling day to share your sentiments with us about your Samsung Galaxy Watch7. Your feedback is appreciated as we strive to be innovative and improve the design and functionality of our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Your Galaxy Watch7 battery can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than expected battery life, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. If you have any questions for us afterward or if you would like any further assistance, please feel free to reach out to Samsung Support at your leisure. Thank you for being a dedicated Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thank you for finding the time out of your bustling day to share your sentiments with us about your Samsung Galaxy Watch7. Your feedback is appreciated as we strive to be innovative and improve the design and functionality of our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Your Galaxy Watch7 battery can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than expected battery life, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. If you have any questions for us afterward or if you would like any further assistance, please feel free to reach out to Samsung Support at your leisure. Thank you for being a dedicated Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US