Customer reviews from Samsung US
Samsung - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Green - (2024)
Average customer rating
4.6
(4,016 Reviews)
Rating breakdown 4,016 reviews
5 Stars
2,980
4 Stars
660
3 Stars
199
2 Stars
85
1 Star
92
82%of customers recommend this product.
(
698 out of
848)
Customer Reviews for Samsung - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Green - (2024)
Posted by: Nind
from Utah
Expertise:Expert
Verified Purchase:Yes
I upgraded from a 4, so I had some expectations that there would be some noticeable improvements. I typically use the health features, as well as general notifications and watch features. I don't use the assistant or browser or many 3rd party apps.
So, mostly I don't notice a difference. The battery life is pretty meh, maybe a little improved(still have to disable most everything to get more than a day of life). The apps are all pretty much identical.
On the downside, there's currently some bugs in the new ui that are really very silly, such as being unable to disable notifications for some really obnoxious apps. No real new features that I've noticed.
I got a good deal with trade in, so for the little that cost me I'm happy. I'd never pay retail on it, though.
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
3
Value
3
Response from Samsung USBy R&R Team, July 29, 2024
Your feedback is greatly appreciated! We see that you are reaching out to us about your Watch7 and what you are experiencing regarding your watch battery. The Galaxy Watch7 offers a range of advanced health features, including exercise tracking and blood oxygen level measurements. The enhanced BioActive sensor on the watch provides detailed heart rate monitoring and feedback, allowing you to monitor your daily wellness effectively. Samsung provides a 12-month limited warranty for manufacturer defects, covering the cost of parts and labor. Please refer to the attached link for tips on optimizing your Watch battery. If this persists, we encourage you to reach out to us at Samsung Support. -Kelvin https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
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Written by a customer while visiting Samsung US
Posted by: Yori R
from Georgia
Verified Purchase:Yes
So cool and hip! It's very comfortable works just as expected. It connects automatically to my phone. I'm still learning all its features so may update later.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, May 8, 2025
Howdy Yori,
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy Watch7. We appreciate your feedback as we strive in providing the best products with superior functionality on the market for our customers. We're delighted to hear how comfortable wearing your device has been and how its features have surpassed your expectations. We understand that a learning curve may apply when changing to new devices. This is why we offer a plethora of resources to help you become better acquainted with your device and its features. Feel free to check out the resources shared below. Let us know if you have any questions or if you would like any further assistance afterward by reaching out to Samsung Support. Thank you for being a devoted Samsung customer.
- Debra
Samsung Support
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Warranty Info
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Facebook Messenger
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X Messages
https://smsng.us/X-Messages
Samsung Community
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Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Use Galaxy AI features on your Galaxy Watch7 and Watch Ultra
https://www.samsung.com/us/support/answer/ANS10003272/
Use AI sleep analysis on the Galaxy Watch7 and Watch Ultra
https://www.samsung.com/us/support/answer/ANS10003276/
Product Manuals
https://www.samsung.com/us/support/downloads/
YouTube Tutorials
https://www.youtube.com/c/Samsung/playlists
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy Watch7. We appreciate your feedback as we strive in providing the best products with superior functionality on the market for our customers. We're delighted to hear how comfortable wearing your device has been and how its features have surpassed your expectations. We understand that a learning curve may apply when changing to new devices. This is why we offer a plethora of resources to help you become better acquainted with your device and its features. Feel free to check out the resources shared below. Let us know if you have any questions or if you would like any further assistance afterward by reaching out to Samsung Support. Thank you for being a devoted Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
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Facebook Messenger
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X Messages
https://smsng.us/X-Messages
Samsung Community
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Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Use Galaxy AI features on your Galaxy Watch7 and Watch Ultra
https://www.samsung.com/us/support/answer/ANS10003272/
Use AI sleep analysis on the Galaxy Watch7 and Watch Ultra
https://www.samsung.com/us/support/answer/ANS10003276/
Product Manuals
https://www.samsung.com/us/support/downloads/
YouTube Tutorials
https://www.youtube.com/c/Samsung/playlists
Written by a customer while visiting Samsung US
Customer Rating
5
Comfortable and reliable
on July 27, 2024
Posted by: Prolithe
[This review was collected as part of a promotion.] We have a couple of different samsung devices in our home and have had a amazing experience with each of them. The phones are amazing and the galaxy Ai is just a added bonus. From calling my family back home when on deployment to the smart TV entertaining my younger kids with all their favorite shows... our samsung devices have given us far better experiences than similar devices.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Cannot charge wirelessly from Samsung phones
on August 25, 2024
Posted by: Gdgtgeek
[This review was collected as part of a promotion.] Not much improvement over watch6. Lost the ability to wirelessly charge from Samsung phone using the reverse wireless power share feature.
Galaxy AI features are not useful at all.
Galaxy AI features are not useful at all.
Value
3
Response from Samsung USBy R&R Team, August 26, 2024
Thanks for leaving us your honest review. Our customer's feedback is always needed as we continue to make improvements to our products and services. We have received your feedback about the Watch7 and would like to share more information about its features. The Galaxy Watch7 comes with an advanced AI algorithm for sleep analysis. It also offers a De Novo FDA-authorized Sleep Apnea feature, which serves as a proactive tool to check for potential signs of moderate to severe sleep apnea. Additionally, the watch provides real-time readings and alerts for abnormally high or low heart rates through its Heart Rate monitoring feature. If you have any further concerns or questions, reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
2
Good design and features, TERRIBLE BATTERY.
on July 28, 2024
Posted by: Abby
from Mukwonago, Wisconsin
Expertise:Intermediate
I've had this watch for a week and now and the battery is terrible. I like the look of it, I love the display, and I love the features, but the fact that I have to charge the watch two to three times a day is ridiculous. I have the always on display turned off too so I'm not even using all the features. They're having me send my watching to get "repaired* but I'm not optimistic about this considering other people are having the same issue.
Features
4
Performance
1
Design
3
Value
2
Response from Samsung USBy R&R Team, September 8, 2024
Thank you for taking the time to provide us with your honest feedback, Abby. Your input is valuable as we strive to make enhancements. We see that you contacted us regarding your Galaxy Watch7. The new 3nm processor significantly improves your daily tasks. You can swiftly transition from checking the weather to monitoring your workouts.
Additionally, it enhances battery life for long-lasting power, ensuring that the Galaxy Watch7 keeps up with you. Gain unprecedented insights into your body. Our most advanced health sensor accurately tracks your heart rate, sleep patterns, and more. We see that you reached out regarding your experience with shorter battery life on your device. It looks like you are in the process of getting your device serviced. If you require any further assistance, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Additionally, it enhances battery life for long-lasting power, ensuring that the Galaxy Watch7 keeps up with you. Gain unprecedented insights into your body. Our most advanced health sensor accurately tracks your heart rate, sleep patterns, and more. We see that you reached out regarding your experience with shorter battery life on your device. It looks like you are in the process of getting your device serviced. If you require any further assistance, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4
Great Watch
on July 28, 2024
Posted by: JGamingT1
[This review was collected as part of a promotion.] I really enjoy using this watch, the features it has is nice. I wish this watch has a bezel that doesn't cost a lot more, this watch is really fun to use for music and workout. I plan to work out a lot ever since I got the watch. Overall amazing 👏 Battery could be more longer as it doesn't last long..
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Not what I expected from Samsung.
on July 31, 2024
Posted by: Cesar73
[This review was collected as part of a promotion.] Well, I don't know where to begin? This watch is really cool and has really cool stuff on it. However the battery life on this is the worst Samsung has ever put together on a wearable watch. For instance, when I sleep with the watch on its at 100%. I make sure that it's fully changed i go to sleep around 11 at night and get up around 4:30 am and the watch is at 55% and I'm not even tracking the way I sleep, I have all apps on the watch off! I try to get as much of a charge before I leave for work around 5:35 am and the watch is around 83% so I leave for work and I get off around 3:30 pm and the watch is dead. This has been going on for the time that I've had the watch. I have to send it back. I've traded my Samsung watch 5 for this crap. Don't do it!!!! The galaxy watch 7 ultra is much better than this. The reason I have 2 watches is because I have 2 phones.
Value
1
Response from Samsung USBy R&R Team, August 1, 2024
We recognize and appreciate your feedback, Cesar. As a valued and loyal customer, your insights are of great importance to us as we strive for continuous improvement. We've taken note of your inquiry about the Watch7's battery life. Samsung provides a 12-month limited manufacturer defect warranty through Samsung Care. Please refer to the attached link for options aimed at optimizing your battery life, allowing you to fully enjoy the watch features, including sleep coaching. Should this persist, please don't hesitate to contact us at Samsung Support. - Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
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https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
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Written by a customer while visiting Samsung US
Customer Rating
5
I didn't know what to expect
on July 31, 2024
Posted by: NotLuigiTM
[This review was collected as part of a promotion.] I am so glad that I made this purchase. I was hesitant to get a watch. After having it for a week, I am glad I got one. It has been useful to me. I am not sure if it has or how to galaxy AI on this device but with all it's features, you'd never know. Best things I like are being able to text form it, the gestures to stop audio, and the sleep tracker. All in all its a great watch.
Value
5
Written by a customer while visiting Samsung US