Customer reviews from Samsung US
Samsung - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Green - (2024)
Average customer rating
4.6
(4,017 Reviews)
Rating breakdown 4,017 reviews
5 Stars
2,980
4 Stars
660
3 Stars
199
2 Stars
85
1 Star
93
82%of customers recommend this product.
(
698 out of
848)
Customer Reviews for Samsung - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Green - (2024)
Customer Rating
3
If only the battery last longer
on March 26, 2025
Posted by: TXRuddss
[This review was collected as part of a promotion.] I honestly cannot use my watch to its full potential, I would literally have to charge it every 8 hours. Not economical or functional.
Value
3
Response from Samsung USBy R&R Team, March 27, 2025
Salutations TXRuddss,
Thank you for sharing your experience with using the Samsung Galaxy Watch7. We appreciate your feedback as it allows us to improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship, linked below. The Galaxy Watch7's battery can last for several days, depending on your settings and how you use your device. If you're experiencing less than anticipated battery life on your device, please take a moment to review the resources that I've shared below. Let us know if you have any questions or if you would like any further assistance afterward by contacting Samsung Support. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
smsng.us/Samsung-Community
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thank you for sharing your experience with using the Samsung Galaxy Watch7. We appreciate your feedback as it allows us to improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship, linked below. The Galaxy Watch7's battery can last for several days, depending on your settings and how you use your device. If you're experiencing less than anticipated battery life on your device, please take a moment to review the resources that I've shared below. Let us know if you have any questions or if you would like any further assistance afterward by contacting Samsung Support. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
smsng.us/Samsung-Community
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
5
Best watch hands down seamlessly switches tasks
on April 6, 2025
Posted by: Gardengnome
[This review was collected as part of a promotion.] This watch is killer. It's fast, responsive, and the new interface lets you stay in the know without having to waste time going through a ton of steps to find the same information it provides. Awesome; I would buy it again.
Value
5
Response from Samsung USBy R&R Team, April 8, 2025
Hello Gardengnome,
Thanks for sharing your experience with using the Samsung Galaxy Watch7. We appreciate your feedback. It's so awesome to hear that your Galaxy Watch7 has been a great purchase for your lifestyle. Feel free to contact Samsung Support if you would like any further assistance. We're here to assist you in any way that we can plus we enjoy hearing from our customers! Enjoy your new Galaxy Watch7 as much as we have been designing it for you. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Thanks for sharing your experience with using the Samsung Galaxy Watch7. We appreciate your feedback. It's so awesome to hear that your Galaxy Watch7 has been a great purchase for your lifestyle. Feel free to contact Samsung Support if you would like any further assistance. We're here to assist you in any way that we can plus we enjoy hearing from our customers! Enjoy your new Galaxy Watch7 as much as we have been designing it for you. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Written by a customer while visiting Samsung US
Posted by: Dave P
from Peachtree City, GA
Verified Purchase:Yes
The watch is great and the process was seamless. Samsung always outdoors itself. Surprisingly delighted.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: DeAna
from Texas
Expertise:Intermediate
Verified Purchase:Yes
No longer receiving vibration alerts for Messenger or texts. Must tap watch to get real-time workout data even tho "always on". Can't figure out how to fix via all online data.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
5
Value
3
Response from Samsung USBy R&R Team, April 28, 2025
Howdy DeAna,
Thanks for taking the time to share your thoughts with us about your Samsung Galaxy Watch7. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship, linked below. If your Galaxy Watch 7 is no longer vibrating with your notifications, please ensure "Vibrate with sound" is enabled in your Watch 7's Sound and Vibration settings. Verify that "Sound mode" is set to "Sound" and not "Silent". Also, confirm that "Do Not Disturb" mode is off on both your phone and the watch. Your Galaxy Watch7 can display real-time workout data, including heart rate and average heart rate, on your phone screen during workouts. For your convenience, I have included a few resources below for your review. Feel free to reach out to Samsung Support afterward if you have any questions or if you would like any further assistance, please feel free to contact Samsung Support. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Control notifications on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002524/
Use automatic workout detection on your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10003306/
Thanks for taking the time to share your thoughts with us about your Samsung Galaxy Watch7. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship, linked below. If your Galaxy Watch 7 is no longer vibrating with your notifications, please ensure "Vibrate with sound" is enabled in your Watch 7's Sound and Vibration settings. Verify that "Sound mode" is set to "Sound" and not "Silent". Also, confirm that "Do Not Disturb" mode is off on both your phone and the watch. Your Galaxy Watch7 can display real-time workout data, including heart rate and average heart rate, on your phone screen during workouts. For your convenience, I have included a few resources below for your review. Feel free to reach out to Samsung Support afterward if you have any questions or if you would like any further assistance, please feel free to contact Samsung Support. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Control notifications on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002524/
Use automatic workout detection on your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10003306/
Written by a customer while visiting Samsung US
Customer Rating
2
Good monitoring at the beginning.
on May 14, 2025
Posted by: Jan B
Battery does not last 12 hours in less than a year of use. This is a replacement due to the same thing happening on the first watch.
Response from Samsung USBy R&R Team, May 14, 2025
Salutations Jan,
Thanks for taking the opportunity to review your Samsung Galaxy Watch7. Your feedback allows us to remain committed to constant innovation as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Watch7 battery is capable of lasting for several days before needing to be placed on a charger, depending on your settings and how you use your device. If you're experiencing less than expected battery life on your device, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting your battery life. If you have any questions or if you would like any further assistance, please feel free to contact Samsung Support at your leisure. Thank you for being a dedicated Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thanks for taking the opportunity to review your Samsung Galaxy Watch7. Your feedback allows us to remain committed to constant innovation as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Watch7 battery is capable of lasting for several days before needing to be placed on a charger, depending on your settings and how you use your device. If you're experiencing less than expected battery life on your device, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting your battery life. If you have any questions or if you would like any further assistance, please feel free to contact Samsung Support at your leisure. Thank you for being a dedicated Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
2
battery life
on May 23, 2025
Posted by: Cabn
The battery barely makes it through the day,I have had to charge twice a day on several occasions. I have to have charger with at all times never know when battery will die. If it weren’t for the battery it is a great watch. I am thinking about returning.
Response from Samsung USBy R&R Team, May 23, 2025
Hey there Cabn,
Thank you for taking the time to share your thoughts with us about your experience with using the Samsung Galaxy Watch7. We value your candor as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Several factors can be impacting your Galaxy Watch7 battery, causing it to drain quickly. A few examples include background app activity, always-on display, Bluetooth, and Wi-Fi usage. The Galaxy Watch7 battery can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than anticipated battery life on your device, please check out, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. If you have any questions for us afterward or if you would like any further assistance, let us know by reaching out to Samsung Support at your leisure. Thank you for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thank you for taking the time to share your thoughts with us about your experience with using the Samsung Galaxy Watch7. We value your candor as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Several factors can be impacting your Galaxy Watch7 battery, causing it to drain quickly. A few examples include background app activity, always-on display, Bluetooth, and Wi-Fi usage. The Galaxy Watch7 battery can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than anticipated battery life on your device, please check out, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. If you have any questions for us afterward or if you would like any further assistance, let us know by reaching out to Samsung Support at your leisure. Thank you for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
5
Great Watch!
on June 16, 2025
Posted by: Weda101
[This review was collected as part of a promotion.] I am 58 years old and this is my first time having a smart watch! I can't begin to tell you how much I love it! Basically, it's my phone on my wrist! I got it because I started taking care of my granddaughter when her parents returned to work. Taking care of new baby didn't leave any time to bother with my phone. I would miss calls and texts. However, wearing my watch allows me to respond to text message and answer or decline calls. Also, I can receive text message pictures on my watch. I have purchased different watch bands and watch covers to change the look weekly. Well worth the purchase! It's so much better than a new purse!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Love the watch, hate the battery life
on June 25, 2025
Posted by: Polgeria
[This review was collected as part of a promotion.] Overall, itsa good health tracker. I love how it will auto detect workouts and provides a readiness score.
Using it for calls is annoying, as the volume is extremely low. I have it set to max, but still end up holding it to my ear to hear clearly.
Battery life also leaves a lot to be desired. I can take it off the charger and it will be dead within 2 hours some days, or last 2 days. All this with no change in activity levels and AOD and sleep tracking disabled. This is extremely frustrating, as I would prefer to be able to track my sleep.
I haven't used the Galaxy AI yet, I actually have it disabled across most of my devices.
Value
3
Response from Samsung USBy R&R Team, June 25, 2025
Aloha Polgeria,
Thanks for taking the time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch7. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Please feel free to check out, "Make and answer calls on your Samsung smart watch" and "Reduced battery life on your Samsung smart watch" to help resolve what you may be experiencing with your device. If you have any questions after reviewing the resources shared or if you would like any further assistance, please feel free to reach out to Samsung Support. Thank you for being a steadfast Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Make and answer calls on your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10002847/
Thanks for taking the time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch7. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Please feel free to check out, "Make and answer calls on your Samsung smart watch" and "Reduced battery life on your Samsung smart watch" to help resolve what you may be experiencing with your device. If you have any questions after reviewing the resources shared or if you would like any further assistance, please feel free to reach out to Samsung Support. Thank you for being a steadfast Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Make and answer calls on your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10002847/
Written by a customer while visiting Samsung US