Customer reviews from Samsung US
Samsung - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Green - (2024)
Average customer rating
4.6 out of 5
4.6
(4,016 Reviews)
Open Ratings Snapshot
Rating breakdown 4,016 reviews
5 Stars
2,980
4 Stars
660
3 Stars
199
2 Stars
85
1 Star
92
82%of customers recommend this product. 
(
698 out of 848
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Green - (2024)
Customer Rating
5 out of 5
5
Everything I wanted
on July 27, 2024
Posted by: Badhand386
[This review was collected as part of a promotion.] First things first, the battery life is greatly improved! If battery life was the biggest holdout for you, you’re in luck, as they’ve definitely enhanced that.
The biosensor suite is incredible; it’s super accurate and provides a plethora of useful information for you.
I’ve tried multiple workout modes and have found them all to be very accurate with their calorie and exertion estimations.
Great product, and I highly recommend it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Batter drained
on August 3, 2024
Posted by: Grim
from California
Expertise:Expert
The batter sucks! and I cannot make phones calls out. Bought this is I don't have to carry my phone around but you need your phone close in order to make a call. The batter lasts maybe 4hrs?
Features
2 out of 5
2
Performance
1 out of 5
1
Design
4 out of 5
4
Value
3 out of 5
3
Response from Samsung USBy R&R Team, August 9, 2024
Thank you for reaching out to leave your feedback. We love hearing from you and gaining your insights. It's great to see that you are reviewing the new Watch7. If your hands are full, you can make and answer phone calls using your Watch7 and then continue the conversation on your phone. We understand the importance of having your battery last so that you can use features like this on your watch. We recommend making sure that your watch's software is up to date. Check out the following link for instructions on how to do so. If you need any further assistance, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Sucks compared to older models for now, read why
on August 2, 2024
Posted by: Skim
Not compatible with older watchfaces. Beware. I had a subscription to two of the major watchface apps and can no longer use them. It's so frustrating. It's been announced that when they upgrade thier older watches they will be compatible. Why not make the new product the best? Incompatibility with the majority of the market share makes this watch suck.
Features
1 out of 5
1
Performance
4 out of 5
4
Design
5 out of 5
5
Value
1 out of 5
1
Response from Samsung USBy R&R Team, August 2, 2024
Thank you for leaving your honest feedback. We always love to hear from you and get your insights about your experience with our devices. We see that you are reaching out to us about your new Watch Ultra. With the Watch Ultra, you can start your day strong with a score that calculates your physical readiness based on yesterday's sleep, heart rate, and steps. Again, we appreciate you letting us know about your experience and we appreciate your patience as we continue to make changes and improve in the future. For any further concerns, please reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Battery sucks
on August 6, 2024
Posted by: Fredh8402
from Detroit, mi
Watch is more responsive but my battery last half as long very disappointing. I want my old watch back. Will not make it past my 8hr shift at work when it already on battery save mode.
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
3 out of 5
3
Design
3 out of 5
3
Value
3 out of 5
3
Response from Samsung USBy R&R Team, August 6, 2024
We value your honest feedback, as it's essential for us to make continuous improvements. We see that you've contacted us regarding your new Watch7. The Watch7 is equipped with a new 3nm processor that supercharges your daily routine. You can quickly switch from checking the weather to tracking your workouts. Additionally, it optimizes battery life for long-lasting power, ensuring that the Galaxy Watch7 keeps up with you. If you are experiencing a shorter battery life, check out the following link attached for options to help optimize your battery life. If this continues to be your experience, reach out to us at Samsung Support. -Kelvin
samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Nice but drains fast.
on August 6, 2024
Posted by: Mel24
Expertise:Intermediate
Verified Purchase:Yes
It is a wonderful watch. Love the new health app. Don't like th fact that the watch battery drains so fast. Not a big fan of the watch only feature when the battery gets really low. You have to press the button to see the time. But other than that is a really nice watch like the fact that it doesn't weight much which makes very easy to sleep with in on your wrist especially if you have nerve pain.
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, August 8, 2024
Hey! Thanks for reaching out to us. We see that you reaching out to share your experience with our Watch7. The Watch7's new 3nm processor supercharges your daily routine. Quickly switch from checking the weather to tracking your workouts in no time. Plus, it optimizes battery life to help the Galaxy Watch7 keep up with you. If you're still experiencing shortened battery life we recommend performing a software update. Check out the link attached for instructions on how to do so, as well as other options to optimize your battery life. If this persists, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Nice upgrade from my watch 6
on September 3, 2024
Posted by: BoatDad
[This review was collected as part of a promotion.] I have owned this watch for a few weeks, and the Galxy AI features alone make it worth the upgrade. I feel like the health app is more accurate and provides more information compared to my watch 6. I also enjoy the fact that this generation comes in my favorite color, green.
If you don't use your smart watch to it's full potential, the upgrade from the 6 to the 7 might not be worth it, but for someone like me who tracks sleep, health, fitness, etc. This was a worthwhile upgrade.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Battery life
on September 18, 2024
Posted by: Kyler C
Verified Purchase:Yes
Poor battery life and sometimes the touchscreen doesn't read when it's touched even though it's not on water mode
Response from Samsung USBy R&R Team, September 19, 2024
We appreciate the outreach, Kyler. It's always great to hear from our valued customers. We noticed that you contacted us regarding your experience with the Galaxy Watch7. If the watch screen is slow to respond, frozen, or not responding at all, the issue could be caused by outdated software, a third-party app, or the watch's physical condition. Unclean hands, optional accessories, gloves, and sharp objects can also prevent the screen from responding properly. Please click on the link attached for troubleshooting options. Regarding the battery, it's highly recommended that you check and ensure that you are running the latest software version available for your Watch7. If any of this persists, please reach out to us at Samsung Support so that we can further assist you. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003105/#:~:text=If%20the%20watch%20screen%20is,the%20screen%20from%20responding%20properly. (touch screen)
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery optimization)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Good watch. Upgrades are worth it.
on March 20, 2025
Posted by: Anonymous
Verified Purchase:Yes
The watch looks nice and is doing everything I ask of it. Glad I made a decision to upgrade. Is fast and accurate in all facets.
Response from Samsung USBy R&R Team, March 20, 2025
Hello there Joe,
Thanks for taking the time to share your experience with using the Samsung Galaxy Watch7. We value your feedback and business! It's so great to hear that you are taking full advantage of the features and unsurpassed functionality of your Galaxy Watch7. If you would like to share any other feedback with us or if you would like further assistance, please do not hesitate to contact Samsung Support at your leisure. Thank you for being a valued Samsung customer.
- Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Written by a customer while visiting Samsung US
Showing 305-312 of 4015 results 
<< 1 ... 37 38 39 40 41 ... 502 >>