Customer reviews from Samsung US
Samsung - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Green - (2024)
Average customer rating
4.6 out of 5
4.6
(4,016 Reviews)
Open Ratings Snapshot
Rating breakdown 4,016 reviews
5 Stars
2,980
4 Stars
660
3 Stars
199
2 Stars
85
1 Star
92
82%of customers recommend this product. 
(
698 out of 848
)
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Customer Reviews for Samsung - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Green - (2024)
Customer Rating
3 out of 5
3
Nice Watch, Terrible Battery
on July 28, 2024
Posted by: CGreen
from Shiloh, IL
Expertise:Intermediate
Verified Purchase:Yes
Nice watch with great features but the battery is terrible.
No, I would not recommend this to a friend.
Features
5 out of 5
5
Performance
3 out of 5
3
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy R&R Team, July 29, 2024
Thank you for contacting us. We value your feedback and strive to continually improve our services for our customers. It looks like you're inquiring about the Watch7. The Galaxy Watch7 and Galaxy Watch Ultra come with enhanced sleep tracking features and workout routines. You can try marathon workouts like triathlons, get detailed analyses of your current health and wellness with energy scores, and monitor your sleep patterns. If your watch is paired with a Samsung phone, you can use Samsung Members to run a diagnostic on your watch battery. If it passes the test, you'll know the battery is in good condition. Check out the link attached that provides tips on how to optimize your battery life. For any further assistance, reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
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Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Mistake
on July 29, 2024
Posted by: Anonymous
from Ohio
Expertise:Expert
Verified Purchase:Yes
I had a galaxy watch 4 and loved it. So i upgraded to the galaxy watch 7. I thought it would be a mich better experience but I was wrong. The first night I wore it to bed for the sleep apnea feature and it did not work. Then I wanted to have the same option for watch faces by using facer and was unsuccessful, and then the biggest problem I have is with the battery. I charge to 100% everyday, and by 5 or 6 p.m. it needs charged again. With my galaxy watch 4 I could wear it all day up to the time i went to bed and then charge it. In my opinion, when you pay for something this expensive it should work without the problem of battery life. Don't waste yiur money.
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
1 out of 5
1
Design
4 out of 5
4
Value
1 out of 5
1
Response from Samsung USBy R&R Team, July 29, 2024
Thank you for leaving your honest review, Randall. Your feedback is extremely valuable to us as we are constantly striving to improve our products. We have noted your concerns regarding your Galaxy Watch7 and are fully committed to addressing them. To help you optimize the battery life of your Galaxy Watch7, we will provide you with some helpful links. Additionally, we will also share a link to guide you through the features of sleep monitoring. We hope that these resources will help enhance your overall experience with the Galaxy Watch7. It's important to note that Samsung provides a 12-month limited warranty to cover any manufacturer defects. If you have any further questions, reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS00090402/ (sleep monitoring)
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Always on my watch
on July 29, 2024
Posted by: CleverEyes
[This review was collected as part of a promotion.] I was hesitant to purchase a smartwatch, as I was not super in love with the idea of having another phone begging for my attention, let alone on my body, or that it's in my face, but the truth is a lot of those fears aren't warranted. You can disable any, all, or specific notifications, set up a non-intrusive watch-face and the strap is comfortable. It blends in when I don't need it and handy when I do. Just how I want!
I had struggled with the motivation to get up, especially after a hard day of teaching, but the three rings I've found are great motivators to not give up. For the past few days in a row, I've completed my rings and I'm feeling a lot more alive and well (and you can't put a price on that). Speaking of which, Samsung devices are well known for their very kind sales and discounts you can find, especially around the holidays.
The water resistance so far is very promising - I had gotten the watch to track my swimming, canoeing and jogging and so far I'm super impressed with the tracking. The auto tracker is nice because it reminds me that small menial tasks like laundry and cleaning are also good exercises and help add up.
The LTE feature provides peace of mind, ensuring I’m reachable in emergencies even if my phone is unavailable. It’s also useful for weekend phone detoxes.
PS The combination of WearOS apps includes being able to turn on and control my TV with it. Do what you want with that wizardry ;)
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Very bad battery life. Avoid
on August 3, 2024
Posted by: Raja
from New york
Expertise:Expert
Verified Purchase:Yes
Very poor battery life. It can't even hold charge for few hours. Shame on samsung to release such an inferior product without testing fully
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
3 out of 5
3
Value
1 out of 5
1
Response from Samsung USBy R&R Team, August 3, 2024
Thank you for providing us with your feedback, Raja. We love hearing from our valued customers. We see that you're reaching out concerning your new Watch7. With our new Watch7, you can craft your perfect Workout Routine with warm-ups, cooldowns, and breaks in between, or compete against your past records to stay motivated. Easily track your exercise even in the water with Water Lock mode. We see that you may be experiencing a shortened battery life on your watch. Check out the following link attached to optimize your battery life. If this persists, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Save your money
on August 4, 2024
Posted by: Robert v
Expertise:Intermediate
Verified Purchase:Yes
Pretty unimpressed overall. Traded in my 5 pro for this and regret it. The only thing that is an improvement is the band that it came with. Messages dont consistently come through
No, I would not recommend this to a friend.
Response from Samsung USBy R&R Team, August 9, 2024
Hey Robert. Thank you for reaching out to us! We noticed you're reaching out to let us know about your experience with the Watch7. Galaxy Watch7 is designed to help you gain a holistic understanding of yourself. Galaxy Watch7 motivates you to create healthier days with more ways to support everyday wellness. You can accurately track over 100 workouts and build routines by combining various exercises with Workout Routine to achieve your goals. If you aren't receiving call or text messages on your Samsung smart watch, check out the link attached for options to troubleshoot this. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
GREAT VERY NICE I LOVE IT
on September 5, 2024
Posted by: ANDRANIK DAVTYAN
Expertise:Expert
VERY HAPPY SUPER WATCH EASY TO USE, HAS A NICE COLOR GREEN :)
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
What an upgrade!
on October 14, 2024
Posted by: Just2cute
[This review was collected as part of a promotion.] I had the Galaxt Active 2 watch for years and it sis me well but I finally bit the dust and upgraded. Im so happy that I did the features on this watch are amazing. The health diagnostics are pretty accurate. I don't use them for diagnosis but it helps for daily use. I also use the exercise and sleep apps on a daily basis as well. Galaxy AI help make the transition from my 2 to my 7 super easy. I would definitely recommend this investment.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Galaxy Watch 7
on December 12, 2024
Posted by: Suresh
from Cumming, Georgia
Expertise:Expert
Verified Purchase:Yes
Poor battery life .. new watch and still it drains in a day. Have to recharge it daily.
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
3 out of 5
3
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy R&R Team, December 13, 2024
Howdy Suresh,
Thanks for taking the available time out of your day to share your thoughts with us about your Samsung Galaxy Watch7. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you 're experiencing less than ideal battery life on your Galaxy Watch7, please take a moment to review "Reduced battery life on your Samsung smart watch" to help resolve what you may be experiencing with your battery. If you have any questions for us after reviewing the resource shared or if you would like any further assistance, please feel free to reach out to Samsung Support. Thank you for being a valued Samsung customer.
- Debra

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Written by a customer while visiting Samsung US
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