Customer reviews from Samsung US
Samsung - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Green - (2024)
Average customer rating
4.6
(4,016 Reviews)
Rating breakdown 4,016 reviews
5 Stars
2,980
4 Stars
660
3 Stars
199
2 Stars
85
1 Star
92
82%of customers recommend this product.
(
698 out of
848)
Customer Reviews for Samsung - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Green - (2024)
Posted by: SUPERMANGO
Verified Purchase:Yes
Great watch, but not a 5 star because it is no longer compatible with Samsungs built-in wireless charger. I travel a lot, and hate carrying extra cables.
Written by a customer while visiting Samsung US
Customer Rating
1
Horrible sleep tracker
on July 30, 2024
Posted by: Eddie
Doesn't keep track of my sleep. For the past week it says I have not had more than 3 1\2 hours of sleep a night when I know I'm sleeping more than that.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
5
Value
3
Response from Samsung USBy R&R Team, July 30, 2024
Hi Eddie! We appreciate you reaching out to us. Your feedback is valuable to us and we appreciate your honesty. We see that you are reaching out about your Watch7 and the sleep tracking feature. The new Exynos processor allows Galaxy AI to fully support your health and wellness journey. With this feature, you can monitor the different stages of your nightly sleep and gain insights into how to improve your overall well-being. Click the link attached to learn how to use the sleep-tracking features. If you are still experiencing difficulties, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS00090402/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/answer/ANS00090402/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
1
Battery is HORRIBLE!!
on July 28, 2024
Posted by: Techgal
This new watch 7 is the worst! I've had all the models from the watch 3 to this one, and I've never had any problems with the battery before. But this watch 7 doesn't even last a full day or even a full 8-hour sleep cycle. It's supposed to help track sleep cycles, but how can it do that when it doesn't last through the night? I traded in my watch 6 for this one, and now all I want is my watch 6 back. They can take the watch 7 back, no thank you to this 7 model.
Response from Samsung USBy R&R Team, September 8, 2024
Hey Techgal. It's great to hear from you! We appreciate you taking the time to reach out to us to share your experience with the Galaxy Watch7. We've implemented an advanced processor significantly contributes to a notable improvement in battery life. With long-lasting power, the Galaxy Watch7 is designed to keep up with your active lifestyle, ensuring that it remains reliable and functional throughout the day. If you are still experiencing a shortened battery life, please check and make sure that your Watch7 is up to date with the latest software version available. From your phone, open the Galaxy Wearable app. Depending on your watch, you will either tap Watch settings or tap SETTINGS tab. Then, tap About watch, and then tap Update watch software. Or, tap About Gear, and then tap Update Gear software. If this persists after updating, please reach out to us at Samsung Support for further assistance. -Kelvin
smsng.us/Samsung- Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung- Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
1
Battery 🔋 life sucks
on August 6, 2024
Posted by: Misfit
from Beckley WV
Expertise:Intermediate
Battery life sucks, I put it on charge at night wake up to 100% and here it is 6pm and it's going dead. I jade the 6 ans loved it. This needs fixed ASAP
Features
1
Performance
1
Design
3
Value
1
Response from Samsung USBy R&R Team, August 6, 2024
It's great to hear from you. We appreciate you letting us know about your experience with your device. Your feedback is always needed as we continue to improve. We see that you are reaching out regarding your new Watch7. With the Watch7 you can understand your body like never before. Our most advanced health sensor tracks your heart rate, sleep patterns, and more with high precision. If you are still experiencing shortened battery life, check out the link attached that gives you options to optimize your watch's battery. If this continues, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
1
Battery is the worst
on August 5, 2024
Posted by: Nandha
This watch has the worst battery life ever, not even surviving for a day.
Features
4
Performance
1
Design
4
Value
2
Response from Samsung USBy R&R Team, August 5, 2024
Thanks for the outreach, Nandha. Your feedback is critical to us as we continue to make advancements with our products and services. We noticed that you are reaching out to let us know about your Watch7. The new Watch7 has a new upgraded sensor. Understand your body like never before. Our most advanced health sensor tracks your heart rate, sleep patterns, and more with high precision. If you're still experiencing shorter battery life on your watch, check out the following link attached which provides options to optimize your battery life. If this persists, please reach out to us at Samsung Support for more assistance. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Los Angeles
Expertise:Expert
Verified Purchase:Yes
The watch itself is fairly similar to the older model with slightly improved data collection. The battery life however is less than a day which is disappointing. The straps are not very secure and feel like they will break at any point.
It is also annoying to start a workout on the phone but the watch only displays a static page that you cannot scroll through.
It is also annoying to start a workout on the phone but the watch only displays a static page that you cannot scroll through.
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
4
Value
1
Response from Samsung USBy R&R Team, August 9, 2024
We appreciate you sharing your review. All feedback we receive is important as we continue to make improvements. We see that you're reaching out to us about the Watch7. The Watch7 features a Bioelectrical Impedance Analysis (BIA) sensor that measures your body's composition using just your fingertips. You can set your targets for weight, body fat, and muscle mass, and personalize programs to reach your health goals with accuracy. Check out the link attached to optimize your battery life. We would like to gather more information about the static page you referenced. Please reach out to us at Samsung Support so that we can further assist you. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
3
Good features but poor battery life!
on August 8, 2024
Posted by: NikRamz
from Maryland
Expertise:Intermediate
I received the new Watch 7 a week ago after placing a pre-order a month ago.. I've traded my Watch 3 in and this watch seems to have a lesser battery life than the 4year old Watch 3 model.!!
That being said the other features of the watch look good.. it has a smooth interface, the bezel looks good, got some good complements from folks who saw the new watch.. Hence the overall 3 stars..
That being said the other features of the watch look good.. it has a smooth interface, the bezel looks good, got some good complements from folks who saw the new watch.. Hence the overall 3 stars..
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
4
Value
2
Response from Samsung USBy R&R Team, August 9, 2024
Hi Nik. We appreciate your outreach. We love hearing from our valued customers to gain their insights. We see that you are reviewing your new Watch7. The Watch7's new 3nm processor supercharges your daily routine. Quickly switch from checking the weather to tracking your workouts. Plus, it optimizes battery life for long-lasting power, ensuring the Galaxy Watch7 keeps up with you. If you are still experiencing shorter battery life, make sure your watch's software is updated. From your phone, open the Galaxy Wearable app. Depending on your watch, you will either tap Watch settings or tap Settings tab. Then, tap About watch, and then tap Update watch software. Or, tap About Gear, and then tap Update Gear software.
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
4
Good watch but has limits due to watch face format
on August 8, 2024
Posted by: Geri
Expertise:Expert
I have several watches from Samsung and have been a many time repeat customer. I am very loyal to this brand. I really like my watch 7, however, I hate that I can't use most of my watch faces that I used with my previous watches. Had I not traded in my old watch, I may have returned this one bc I don't want to have to buy more faces with limited options. The update fixed a lot of the battery issues, so I gave a star back. I find myself using the 5 pro instead all of the time instead for more flexibility.
Written by a customer while visiting Samsung US