Customer reviews from Samsung US
Samsung - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Green - (2024)
Average customer rating
4.6
(4,021 Reviews)
Rating breakdown 4,021 reviews
5 Stars
2,983
4 Stars
660
3 Stars
200
2 Stars
86
1 Star
92
82%of customers recommend this product.
(
701 out of
851)
Customer Reviews for Samsung - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Green - (2024)
Posted by: Missy
Expertise:Intermediate
Verified Purchase:Yes
Quits tracking heart rate, not getting notifications
Response from Samsung USBy R&R Team, April 7, 2025
Hi Missy,
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Watch7. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. You can choose which apps send notifications to your watch and how much information is displayed on your screen. Once you customize your preferences, you’ll only see the reminders and messages that you want to. For your convenience, I have included a few links to resources that you may find beneficial reviewing to help resolve what you have described. Let us know if you have any questions for us afterward by reaching out to Samsung Support at your earliest convenience. Thank you for being a cherished Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Manage notifications on your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10002855/
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Watch7. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. You can choose which apps send notifications to your watch and how much information is displayed on your screen. Once you customize your preferences, you’ll only see the reminders and messages that you want to. For your convenience, I have included a few links to resources that you may find beneficial reviewing to help resolve what you have described. Let us know if you have any questions for us afterward by reaching out to Samsung Support at your earliest convenience. Thank you for being a cherished Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Manage notifications on your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10002855/
Written by a customer while visiting Samsung US
Customer Rating
4
Nice watch
on April 5, 2025
Posted by: Kenoarto
[This review was collected as part of a promotion.] Good watch. Inexpensive early upgrade now gone. Why no black? Why does GPS fail often? Battery life one day.
Value
4
Written by a customer while visiting Samsung US
Posted by: JustMe
Expertise:Expert
Verified Purchase:Yes
Visually, it's a slight upgrade over my Watch 4. It's a more elegant-looking watch, the apps are about the same as the Watch 4, some details, as with sleep monitoring, are better detailed, but I don't know that the functioning is any better. The vibration for notifications is noticeably less strong, and since I keep the volume off on my phone and watch most of the time, I do tend to miss messages. I was also disappointed in the strap that came with the watch, I was sure I was ordering a silicone type band (I'm pretty sure that there was a special offer to 'add and extra band for free' when I was placing the order, so I thought I'd add the white fabric one for special occasions) but all I received was the white one. As I'm a gardener, it will get too dirty too quickly, so for the time being I've had to swap the Watch 4 band onto the Watch 7. I'm now searching for a better band because the choices on the Samsung site are very limited. Now that I know the other 40mm bands seem to fit ok, I might look at Samsung's site again.
I should add that the battery life is no better than the 4, the description suggested that I might have a longer life to it.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
5
Best watch for Samsung devices
on April 5, 2025
Posted by: XYSpace
[This review was collected as part of a promotion.] I love the seamless connectivity with my other devices.
Value
5
Response from Samsung USBy R&R Team, April 8, 2025
Good day XYSpace,
Thank you for finding the time to share your thoughts with us about your Samsung Galaxy Watch7. We value your honesty as we improve the design and functionality of our product line. If you would care to provide additional feedback with us regarding the performance, functionality, or durability of your Galaxy Watch7, let us know by contacting Samsung Support at your leisure. Thank you for being an unwavering Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Thank you for finding the time to share your thoughts with us about your Samsung Galaxy Watch7. We value your honesty as we improve the design and functionality of our product line. If you would care to provide additional feedback with us regarding the performance, functionality, or durability of your Galaxy Watch7, let us know by contacting Samsung Support at your leisure. Thank you for being an unwavering Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Written by a customer while visiting Samsung US
Customer Rating
4
First time, no regrets.
on April 5, 2025
Posted by: 1stTimer
[This review was collected as part of a promotion.] I had the Watch4 and got the 7 instead and I don't regret it. I love the fact that I can make calls and respond to messages from my watch, which I couldn't go with the 4 (at least, the responding to messages part). At first, I was bummed on the battery life but then I thought about all the watch does and kinda moved past it (it takes like 3 days to go down to 30%). Overall, would recommend.
Value
4
Response from Samsung USBy R&R Team, April 8, 2025
Hey 1sttimer,
Thank you for taking the time to share your experience with using the Samsung Galaxy Watch7. We appreciate your candor as we make every effort to improve the design and functionality of our product line. The Galaxy Watch7 battery can allow you to stay connected to those who matter most for up to several days before needing to be recharged. If you're experiencing less than expected battery life on your device, please take a moment to review "Reduced battery life on your Samsung smart watch" to help resolve what you may be experiencing with your device. Feel free to contact Samsung Support afterward if you have any questions or if you would like any further assistance. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thank you for taking the time to share your experience with using the Samsung Galaxy Watch7. We appreciate your candor as we make every effort to improve the design and functionality of our product line. The Galaxy Watch7 battery can allow you to stay connected to those who matter most for up to several days before needing to be recharged. If you're experiencing less than expected battery life on your device, please take a moment to review "Reduced battery life on your Samsung smart watch" to help resolve what you may be experiencing with your device. Feel free to contact Samsung Support afterward if you have any questions or if you would like any further assistance. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
3
Aesthetically Pleasing, Sadly Under Powered.
on April 5, 2025
Posted by: Venibee
[This review was collected as part of a promotion.] The Galaxy Watch 7 is sleek and stylish. The display is sharp and easy to view. It is very comfortable to wear and has great features like the stress monitor and heartrate monitor. The main drawback for me however is the short battery life between charges. I typically get about a day and a half out of a charge. I was lifted the Galaxy 7 Watch for Christmas and the battery life has always been it's only shortfall.
Value
3
Response from Samsung USBy R&R Team, April 7, 2025
Greetings Venibee,
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Watch7. Your feedback is appreciated as we strive to be innovative and improve the design and functionality of our product line. The Galaxy Watch7 battery can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than ideal battery life, please review "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting your device. Let us know if you have any questions afterward or if you would like any further assistance by contacting Samsung Support. Thank you for being a dedicated Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Watch7. Your feedback is appreciated as we strive to be innovative and improve the design and functionality of our product line. The Galaxy Watch7 battery can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than ideal battery life, please review "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting your device. Let us know if you have any questions afterward or if you would like any further assistance by contacting Samsung Support. Thank you for being a dedicated Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
4
Better than previous generations
on April 6, 2025
Posted by: HelosRCool
[This review was collected as part of a promotion.] This particular watch gen I feel like has a more seamless interaction with it compared to the previous gens. There's more to do with it, and I use it way more frequently than any of the previous Galaxy Watches I've owned. It definitely seems like Samsung is working to improve this dept. I am a fan.
Value
4
Response from Samsung USBy R&R Team, April 8, 2025
Hello there HelosRCool,
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Watch7. We value your feedback as it allows us the opportunity to improve the functionality and design of our product line. If you would care to provide additional feedback with us regarding the performance, durability, or functionality of your Galaxy Watch7, do not hesitate to reach out to Samsung Support at your leisure. Thank you for being a steadfast Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Watch7. We value your feedback as it allows us the opportunity to improve the functionality and design of our product line. If you would care to provide additional feedback with us regarding the performance, durability, or functionality of your Galaxy Watch7, do not hesitate to reach out to Samsung Support at your leisure. Thank you for being a steadfast Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Written by a customer while visiting Samsung US
Posted by: Zae1980
from Pennsylvania
Expertise:Expert
Verified Purchase:Yes
Great watch, battery last a long time, the waych is also fast
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, April 8, 2025
Hello Zae1980,
Thank you for sharing your experience with using the Samsung Galaxy Watch7. We appreciate your feedback as we improve the design and functionality of our product line. It so amazing to hear that your Galaxy Watch7 has been such a great investment to your lifestyle. If you would like to share any other feedback with us or if you would like any further assistance, please let us know by contacting Samsung Support. Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Thank you for sharing your experience with using the Samsung Galaxy Watch7. We appreciate your feedback as we improve the design and functionality of our product line. It so amazing to hear that your Galaxy Watch7 has been such a great investment to your lifestyle. If you would like to share any other feedback with us or if you would like any further assistance, please let us know by contacting Samsung Support. Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Written by a customer while visiting Samsung US