Customer reviews from Samsung US
Samsung - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Green - (2024)
Average customer rating
4.6
(4,016 Reviews)
Rating breakdown 4,016 reviews
5 Stars
2,980
4 Stars
660
3 Stars
199
2 Stars
85
1 Star
92
82%of customers recommend this product.
(
698 out of
848)
Customer Reviews for Samsung - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Green - (2024)
Customer Rating
2
Not the battery and poor customer service
on August 6, 2024
Posted by: Kat2
from Cleveland ohio
So far the battery has been sub par. I have to have most of the features off to get through the day and be able to sleep in the watch. If I do a work out it doesn't make the day.this is even after the recent update. Also the promo for the free watch band was a waste. They only sent out M/L bands and they don't fit. So that's a waste of time and product.
Features
3
Performance
2
Design
3
Value
2
Response from Samsung USBy R&R Team, August 6, 2024
We appreciate you taking the time to share your experience with the new Watch7. Samsung's latest smartwatches provide detailed insights into your nighttime activity, monitoring everything from time spent in different sleep stages to your snoring habits. After evaluating your sleep quality and providing you with an Energy Score, they establish daily routines and goals to help you achieve your health and fitness targets. We understand the importance of having a long-lasting battery so that you can enjoy these features. Please click the link below for options to optimize your battery life. If you need further assistance, please reach out to us at Samsung Support. - Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
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https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
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Written by a customer while visiting Samsung US
Customer Rating
1
Battery life awful
on July 30, 2024
Posted by: Carly32
from Virginia
Expertise:Intermediate
Got this a week ago and the battery life is absolutely awful. I am up for a two hour workout at 0400 and my watch is dead by noon. I wouldn't recommend.
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
4
Value
2
Response from Samsung USBy R&R Team, July 30, 2024
Your outreach is appreciated, Carly. We see that you are reaching out to us about your Watch7 and its battery. Samsung offers a 12-month limited warranty for manufacturer defects. We recommend performing a diagnostic on your battery. If it passes the diagnostic then you can rule out your battery. Check out the link attached for more options to increase your watch battery life. If this persists, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
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https://www.samsung.com/us/support/troubleshooting/TSG01003232/
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Written by a customer while visiting Samsung US
Customer Rating
5
Watch=The Best
on September 25, 2024
Posted by: Spider3210
from Warrensburg Missouri
Expertise:Intermediate
At first I thought connecting the watch 7 44mm to Bluetooth would save battery life well turns out simply turning mobile networks to auto and battery saving mode makes the watch last about 2 days and 21 hours. Love the ECG Reading for my PVC heart murmur that I can snapshot to my doctor. Awesome sleep tracking for someone who has insomnia.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: DRS1
from 85138
Expertise:Intermediate
Verified Purchase:Yes
The only thing missing is Blood Pressure. Otherwise very intuitive.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Crista
from Camden ar
Expertise:Intermediate
Verified Purchase:Yes
Loving this watch and the fit. Thankfully i can wear it and it doesn't break my skin our
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Danielle
from Des moines iowa
Expertise:Expert
Verified Purchase:Yes
I love everything about this watch, the look the upgrades, but dang this watch dies in a full charge in less than 7 hrs and ive had multiple galaxy watches and never had one that dies in less than a day.
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
4
Value
2
Response from Samsung USBy R&R Team, August 6, 2024
Thanks for the outreach, Danielle. We appreciate our loyal customers, and we always look forward to hearing what they have to say. It appears that you are reaching out to let us know about your experience with the Galaxy Watch7. With the new Watch7 and Ultra, you can earn badges for hitting personal records or trying new exercises, motivating you to stay committed and keep moving forward on your fitness journey. If your watch battery is dying faster than usual, check out the link attached that provides options to optimize your battery power. If this continues, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
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https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
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Written by a customer while visiting Samsung US
Customer Rating
1
Battery life is terrible
on September 4, 2024
Posted by: Smil3y
from North Carolina
Expertise:Expert
I bought this to upgrade from my titanium watch and the biggest mistake I made. My original watch lasted 2 or 3 days without charge. This watch doesn't last a whole day without charging unless it's in power saving mode. I'm usually satisfied with samsung products but this product is an epic fail battery wise. Do not upgrade or get. Wish I never traded in my perfectly fine titanium watch. Advise upgrading isn't always better. And samsung yall should be embarrassed to even sell this watch and be a representation of Samsung product. And sad part I haven't had the watch a month smh.
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
5
Value
1
Response from Samsung USBy R&R Team, September 4, 2024
We appreciate the outreach! Our goal is to make sure each customer gets the best experience possible out of our devices. We noticed your review of the Watch7. The Galaxy Watch Ultra and Watch7 are designed with state-of-the-art sleep tracking features that meticulously monitor various sleep stages, including REM, light, and deep sleep, as you rest through the night. These intelligent timepieces utilize a combination of advanced motion sensors and precise heart rate monitoring to gather comprehensive data about your sleep patterns and overall sleep quality. We acknowledge your concerns about the watch's battery life. We recommend making sure that your watch is actively running the latest software update available. If this persists after doing so, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (optimize battery)
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https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (optimize battery)
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Written by a customer while visiting Samsung US
Customer Rating
1
Bugs ,bugs ,bugs and more bugs
on August 21, 2024
Posted by: Sden
Expertise:Expert
Bugs, a lot of bugs. Every single day I need to re-add my contacts shortcut on the watch since each morning the shortcut appears with the contacts gone,just gone ......so, each morning I am adding the same contacts ti the shortcut .....samsung dropped the ball ,AGAIN and doesn't care to fix!
Features
2
Performance
1
Design
4
Value
3
Response from Samsung USBy R&R Team, August 22, 2024
We appreciate you reaching out to us. Your feedback is always appreciated! We see that you reached out to let us know about your experience with the Watch7. With the Watch7 you can challenge yourself to excel on your next run or bike ride using tracking with Galaxy AI that lets you compare your current performance to your last one. We would like to gather more information regarding your experience with the contact shortcut. Please reach out to us at Samsung Support so that we can take a further look into what you are experiencing. -Kelvin
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Written by a customer while visiting Samsung US