Customer reviews from Samsung US
Samsung - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Green - (2024)
Average customer rating
4.6
(4,016 Reviews)
Rating breakdown 4,016 reviews
5 Stars
2,980
4 Stars
660
3 Stars
199
2 Stars
85
1 Star
92
82%of customers recommend this product.
(
698 out of
848)
Customer Reviews for Samsung - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Green - (2024)
Customer Rating
5
It's a great product, productive way to get thing
on August 27, 2025
Posted by: IWantToWin
[This review was collected as part of a promotion.] It's great product and productive way to get things done and get your stuff done by AI support, easy to get your researchers and plans done
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Waukesha County WI
Expertise:Expert
Verified Purchase:Yes
Good Watch, sync's to phone and fitness apps. Lightweight, but Samsung chose to ship it without a charger UGH
I would recommend this to a friend!
Features
3
Performance
3
Design
4
Value
5
Response from Samsung USBy R&R Team, August 29, 2025
Greetings Nonmame,
Thank you for taking the opportunity to share your thoughts with us about your experience using the Samsung Galaxy Watch7. We appreciate your feedback as we improve the functionality and performance of our product line. The Galaxy Watch7 box includes the Galaxy Watch7, a compatible watch strap, a magnetic wireless charging cable, and a quick start guide. Wall chargers and/or adapters are sold separately. Please feel free to reach out to Samsung Support if you would like to share additional feedback with us or if you would like any further assistance. Thank you for choosing Samsung!
- Debra
Samsung Support
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Warranty Information
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Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Thank you for taking the opportunity to share your thoughts with us about your experience using the Samsung Galaxy Watch7. We appreciate your feedback as we improve the functionality and performance of our product line. The Galaxy Watch7 box includes the Galaxy Watch7, a compatible watch strap, a magnetic wireless charging cable, and a quick start guide. Wall chargers and/or adapters are sold separately. Please feel free to reach out to Samsung Support if you would like to share additional feedback with us or if you would like any further assistance. Thank you for choosing Samsung!
- Debra
Samsung Support
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Warranty Information
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https://www.samsung.com/us/watches/galaxy-watch7/
Written by a customer while visiting Samsung US
Customer Rating
5
Comfort & useful
on August 31, 2025
Posted by: Izzyg4411
[This review was collected as part of a promotion.] Comfortable, the band is not hot ,the face is scratch resistant as well. The battery life typically last me thru sleep and my daily activities. Fast charging allows me to only take it off when I shower .
I use the Samsung health platform to monitor all my health habits & activities daiky. My 3rd samsung watch and they continue to improve with each model.
I use the Samsung health platform to monitor all my health habits & activities daiky. My 3rd samsung watch and they continue to improve with each model.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung 7 watch
on August 31, 2025
Posted by: Khmer78240
[This review was collected as part of a promotion.] Good looking and functional watch. My only real complaint is battery life and complexity for changing the battery myself. They should make watch battery easier to change. However, lots of cool features.
Value
4
Written by a customer while visiting Samsung US
Posted by: zzzhe1990
from San Jose, CA
Expertise:Intermediate
Verified Purchase:Yes
The batter life is horrible. Even if I turn off all the features, signals and put the watch in sleep mode. The battery drops from 100% to 40% after a 7 hours sleep
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
4
Value
2
Response from Samsung USBy R&R Team, September 17, 2024
Thanks for reaching out to us. We love to get feedback from our customers! We noticed your outreach was about the Galaxy Watch7. The Galaxy Watch7's 3nm processor is designed to optimize battery life, delivering long-lasting power to keep up with your active lifestyle. Whether you're engaging in intense workouts or simply navigating through your daily tasks, you can rely on the Galaxy Watch7 to provide the endurance you need. In addition to its powerful processor, the Galaxy Watch7 boasts a range of innovative features designed to enhance your overall experience. From advanced health and fitness tracking to seamless connectivity with your other devices, the Galaxy Watch7 is designed to seamlessly integrate into your daily life, providing you with the convenience and functionality you need. If you are still experiencing shorter battery life on your watch, we recommend making sure to check and update your watch software to the latest version available. Also, make sure to update the apps that are functioning with the watch. Check out the link attached for additional options that should help boost your watch's battery performance. If this persists, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (optimize battery life)
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https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (optimize battery life)
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Written by a customer while visiting Samsung US
Customer Rating
3
keep your watch 5/6
on August 30, 2024
Posted by: burkley
from virginia
Expertise:Intermediate
Cool watch with tons of cool features, but the battery is horrible. I've had a galaxy gear s2, an s3 frontier, and a watch 5, and ALL the older batteries outperformed the watch 7 battery duration.
No, I would not recommend this to a friend.
Features
5
Performance
2
Design
4
Value
2
Response from Samsung USBy R&R Team, September 1, 2024
Hey there! We really appreciate your honest feedback. Your input is crucial as we strive to make improvements. We noticed that you contacted us about the Watch7. The Watch7 offers improved Heart Rate Tracking with Galaxy AI, which filters out your body's movements for a more accurate reading, allowing you to get the most out of your workouts. If your watch's battery is draining quickly, we recommend making sure that your watch is up to date with the latest available software. Prior to starting the update process, ensure that your watch has a good battery charge; you may not be able to update without at least a 30% charge. To update the software on your connected phone, go to and open the Galaxy Wearable app. Tap Watch settings, then tap Watch software update. If your watch displays a Home tab, swipe to and tap Watch software update or Band software update, and then tap Download and install. If this continues to be your experience, please reach out to us at Samsung Support so that we can further investigate what could be causing this. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
1
DO NOT "UPGRADE"
on August 10, 2024
Posted by: Vivi
Expertise:Expert
I had a galaxy watch 6 which I LOVED before this. the galaxy watch 7 is a complete downgrade.
watch overheats when charging and shuts off
battery life is worse
it's bulkier on the wrist
bands from watch 6 don't fit right
included bands are uncomfortable and hard to take off
battery life is worse
it's bulkier on the wrist
bands from watch 6 don't fit right
included bands are uncomfortable and hard to take off
BIGGEST ISSUE TO ME:
they removed the wireless power share feature, I used that feature daily on my Galaxy watch 6 while showering at the gym, their was no disclosure that this feature was removed and I find that ridiculous.
they removed the wireless power share feature, I used that feature daily on my Galaxy watch 6 while showering at the gym, their was no disclosure that this feature was removed and I find that ridiculous.
DO NOT BUY THIS
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, August 26, 2024
We appreciate your honest feedback, Vivi. Your feedback is crucial as we continue to make improvements. We see that you reached out regarding the Watch7. The Watch7 comes with features such as Energy Score. Energy Score measures your daily physical and mental energy and readiness. It analyzes your sleep, activity, and heart rate to calculate a score for the next day, exclusively with Samsung Galaxy wearables. If you are experiencing a shortened battery life or your watch overhearing, we recommend making sure that your device's software is up to date with the latest software version. From your phone, open the Galaxy Wearable app. Depending on your watch, you will either tap Watch settings or tap SETTINGS tab. Then, tap About watch, and then tap Update watch software. Or, tap About Gear, and then tap Update Gear software. If this continues, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery optimization)
https://www.samsung.com/us/support/answer/ANS00076952/ (overheating)
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https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery optimization)
https://www.samsung.com/us/support/answer/ANS00076952/ (overheating)
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Written by a customer while visiting Samsung US
Posted by: Sssm
Expertise:Expert
Verified Purchase:Yes
I can not carge it from my phone like my old one (3),also the battery go down faster than the other one, last the screen easy to break the old one (3 watch) has the protection around it so it did not break even after all this years of heavy work.
I miss the old one it is better quality.
I miss the old one it is better quality.
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, September 12, 2024
We value your honest feedback and are dedicated to providing the best experience for all our customers. It seems that you have contacted us to share your thoughts on the Galaxy Watch7. The Galaxy Watch Ultra and Galaxy Watch7 now can track advanced glycation end products (AGEs) for the first time, providing a better understanding of metabolic health. Additionally, a Dual-frequency GPS system enables more precise location tracking during workouts in any outdoor environment. The Galaxy Watch uses light sensors that operate within the limits set by the IEC62471 safety regulations. We understand the importance of having a long-lasting battery to enjoy these features. If you are experiencing shortened battery life, we suggest ensuring that your watch has the latest software version. To do this, open the Galaxy Wearable app on your phone. Depending on your watch, tap Watch settings or the SETTINGS tab. Then, tap About Watch and select Update Watch software. Alternatively, tap About Gear and then tap Update Gear software. It's also important to ensure that the apps used with the watch are up to date, as software updates help maintain smooth operation, enhance security, and improve the user interface while also removing minor bugs. If this continues to be your experience, please don't hesitate to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
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https://www.samsung.com/us/support/troubleshooting/TSG01003232/
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Written by a customer while visiting Samsung US