Went from my Watch 3 to my Watch 7, and obviously it's an upgrade, but it also speaks to the dependability of the Samsung watch. Overall, extremely satisfied.
Battery only lasts for a few hours even on power saving mode. Maybe I got a dud, but I cannot figure out how to do a return or even how to access the 2-yr Care Plan. What a terrible purchase this was! At least Apple has a physical store I can go to for help.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
2
Value
1
Response from Samsung USBy R&R Team, August 27, 2025
Greetings Susie, Thank you for reaching out to share your experience using the Samsung Galaxy Watch7 with us. We value your candor as we continue to work towards improving the functionality and performance of our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. Various factors could be impacting your Galaxy Watch7 battery, causing it to drain quickly. A few examples may include background app activity, always-on display, Bluetooth, and Wi-Fi usage. Your Galaxy Watch7 can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than expected battery life, please take a moment to check out, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. Please do not hesitate to reach out to Samsung Support afterward if you have any questions or if you would like any further assistance. Thank you for being a loyal Samsung customer. - Debra
Samsung Support smsng.us/Samsung-Support Warranty Information smsng.us/Warranty-Info Facebook Messenger smsng.us/Facebook-Messenger X Messages https://smsng.us/X-Messages Samsung Community smsng.us/Samsung-Community Samsung Care Plus smsng.us/Samsung-Care-Plus Watch7 https://www.samsung.com/us/watches/galaxy-watch7/ Reduced battery life on your Samsung smart watch https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
5
It has a sleek design that brings class .
on July 13, 2025
Posted by: Alixher
[This review was collected as part of a promotion.] Galaxy itself has an amazing atmosphere all products are amazing,stylish and value to money.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
great update to the sofware
on July 15, 2025
Posted by: Skunk007
[This review was collected as part of a promotion.] the watch is a upgrade from the 5 pro to the 7 and the software is next level the brief in the morning or throughout the day is a great change to the watch it keeps me updated on the things that interest me the most and at the end of the day as I wine down I'm reminded by the A I system to take a deep breath or meditation before getting to bedtime is just awesome also the Google assistant or bixby as a personal assistant setting appointments or reminders really help when I cant get to my phone all the time
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing watch
on July 19, 2025
Posted by: Vikyng
[This review was collected as part of a promotion.] This watch is amazing. Sleek and light. So hard to decide on what watch face I want because there are so many and customizable but that's what I enjoy is to find the right face for the moment.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy watch 7 good
on July 24, 2025
Posted by: iLuv2laughnsmile
[This review was collected as part of a promotion.] GALAXY AI is great
Galaxy watch 7 is great too better then the ultra big version because that one did a reset every several days this one has been flawless!! Very easy to use and holds charge longer.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Overall great
on July 26, 2025
Posted by: Love2win
[This review was collected as part of a promotion.] I use the watch for work and even though tech is not my strongest quality, it has made responding to text and work request easier.