Customer reviews from Samsung US
Samsung - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Green - (2024)
Average customer rating
4.6
(4,023 Reviews)
Rating breakdown 4,023 reviews
5 Stars
2,984
4 Stars
660
3 Stars
201
2 Stars
86
1 Star
92
82%of customers recommend this product.
(
701 out of
851)
Customer Reviews for Samsung - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Green - (2024)
Posted by: Vince
Verified Purchase:Yes
Fast and snappy , great look however no new features
Written by a customer while visiting Samsung US
Posted by: Wano
from Washington state
Expertise:Intermediate
Verified Purchase:Yes
Watch needs recharge way more than I expected. Additional apps have to be added for it to be a very effective tool.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
4
Value
3
Response from Samsung USBy R&R Team, February 20, 2025
Hello Wano,
Thanks for sharing your experience with using your Samsung Galaxy Watch7. Your feedback is valuable to us as we strive in providing the best products with superior functionality on the market to our customers. We're thrilled to hear that you've been pleased with your purchase so far. If you're experiencing less than optimal battery life on your device, please take a moment to review "Reduced battery life on your Samsung smart watch" to help resolve what you have described to be experiencing with your Watch7. Feel free to contact Samsung Support afterward if you have any questions or if you would like any further assistance. Thank you for being a devoted Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
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"Reduced battery life on your Samsung smart watch"
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Thanks for sharing your experience with using your Samsung Galaxy Watch7. Your feedback is valuable to us as we strive in providing the best products with superior functionality on the market to our customers. We're thrilled to hear that you've been pleased with your purchase so far. If you're experiencing less than optimal battery life on your device, please take a moment to review "Reduced battery life on your Samsung smart watch" to help resolve what you have described to be experiencing with your Watch7. Feel free to contact Samsung Support afterward if you have any questions or if you would like any further assistance. Thank you for being a devoted Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
"Reduced battery life on your Samsung smart watch"
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Written by a customer while visiting Samsung US
Posted by: Clyde
from IL
Verified Purchase:Yes
I like, very good ..Comfortable, I like design ,lightweight,
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, February 20, 2025
Howdy Clyde,
Thanks for taking the opportunity to share your experience with using the Samsung Galaxy Watch7. We're delighted to hear that you have been enjoying the lightweight, comfortable design of the Watch Ultra so far! If you would like to share any other feedback with us regarding the performance, functionality, or durability of your device or if you would like any further assistance, let us know by contacting Samsung Support at your earliest convenience. Thanks for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Thanks for taking the opportunity to share your experience with using the Samsung Galaxy Watch7. We're delighted to hear that you have been enjoying the lightweight, comfortable design of the Watch Ultra so far! If you would like to share any other feedback with us regarding the performance, functionality, or durability of your device or if you would like any further assistance, let us know by contacting Samsung Support at your earliest convenience. Thanks for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Written by a customer while visiting Samsung US
Customer Rating
5
Great features and seamless connectivity!
on February 20, 2025
Posted by: SamsungFan16
[This review was collected as part of a promotion.] I use my watch all day every day and I LOVE it. Tracks all my activity and easily connects with health and activity apps. It is very responsive and easy to scroll through apps and settings as needed. One of the best features is finding my phone! Love it! I connected the watch to my spotify account and downloaded my playlists..... now I can run without my phone while my watch is connected to my Samsung buds. I use it with Samsung pay and have found it amazing useful when forgetting my wallet. I've had other Galaxy watches but this one is the best!
Value
5
Written by a customer while visiting Samsung US
Posted by: Jo Pattiwael
Expertise:Intermediate
Verified Purchase:Yes
As its not a pro one, the buttons and its sensitivity to voice are much improve than the previous version, I cant wait what Samsung will bring for the next Galaxy watch version, this galaxy watch 7 becoke my daily watch..really love it
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: pondbug
Verified Purchase:Yes
Battery lucky to last a day. Display date format limited
Response from Samsung USBy R&R Team, February 20, 2025
Hello Pondbug,
Thank you for finding the opportunity to share your experience with using the Samsung Galaxy Watch7 with us. We appreciate your feedback as we continue to bring our consumers the best in product design and functionality. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you have noticed a decline in your Galaxy Watch7 battery life, please take a moment to review "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your battery. If you would like any further assistance or if you have any questions for us after reviewing the resource shared, let us know by contacting Samsung Support at your leisure. Thank you for being a steadfast Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
"Reduced battery life on your Samsung smart watch"
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Thank you for finding the opportunity to share your experience with using the Samsung Galaxy Watch7 with us. We appreciate your feedback as we continue to bring our consumers the best in product design and functionality. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you have noticed a decline in your Galaxy Watch7 battery life, please take a moment to review "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your battery. If you would like any further assistance or if you have any questions for us after reviewing the resource shared, let us know by contacting Samsung Support at your leisure. Thank you for being a steadfast Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
"Reduced battery life on your Samsung smart watch"
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Written by a customer while visiting Samsung US
Posted by: Momo
Verified Purchase:Yes
Battery range is only 24h and once it's disconnected from the phone for the whole day, It will be removed from the wearable app in tour phone, you have to synchronize everything once again
Response from Samsung USBy R&R Team, February 21, 2025
Howdy Momo,
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Watch7. We appreciate your feedback. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If your watch will not pair to a phone, or if it randomly disconnects, restart your watch. You should also make sure the Galaxy wearable app is up to date, but it may be necessary to reset the app and unpair your watch. Please take a moment to review, "Samsung smart watch will not connect to a phone" to conduct some simple troubleshooting steps on your device to help resolve what you have described. Also check out, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting your battery. If you would like further assistance after reviewing the resources shared, please let us know by contacting Samsung Support at your leisure. Thank you for being a devoted Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
https://www.samsung.com/us/watches/galaxy-watch7/
"Samsung smart watch will not connect to a phone"
https://www.samsung.com/us/support/troubleshooting/TSG01003238/
"Reduced battery life on your Samsung smart watch"
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Watch7. We appreciate your feedback. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If your watch will not pair to a phone, or if it randomly disconnects, restart your watch. You should also make sure the Galaxy wearable app is up to date, but it may be necessary to reset the app and unpair your watch. Please take a moment to review, "Samsung smart watch will not connect to a phone" to conduct some simple troubleshooting steps on your device to help resolve what you have described. Also check out, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting your battery. If you would like further assistance after reviewing the resources shared, please let us know by contacting Samsung Support at your leisure. Thank you for being a devoted Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
https://www.samsung.com/us/watches/galaxy-watch7/
"Samsung smart watch will not connect to a phone"
https://www.samsung.com/us/support/troubleshooting/TSG01003238/
"Reduced battery life on your Samsung smart watch"
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Posted by: Butch
from Brewton, AL
Expertise:Intermediate
Verified Purchase:Yes
As far as smart watches go, this one is alright. This is the third model I've purchased, but I end up giving them away. I am still trying to understand why anyone would need one or find them all that useful. They do not have the same cachet as a fine watch. The bands are not particularly comfortable. They are a little awkward to wear as they must be snug and high on your wrist to get proper biometrics readings. The information provided is of little value other than to tell you how many steps you've made in a day. The screens are too small to provide useful information in the case of emails or texts. The idea of taking a phone call over a watch strikes me as a little ridiculous. I just don't get it!
Features
3
Performance
3
Design
3
Value
1
Response from Samsung USBy R&R Team, February 21, 2025
Hello there Butch,
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Watch7. We value your feedback as it allows us the opportunity to improve the functionality and design of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you want a premium smartwatch with advanced health tracking features like ECG, SpO2 monitoring, sleep analysis, and detailed activity tracking, seamless integration with other Samsung devices, a sleek design, and a wide range of customizable watch faces, all powered by the latest technology and AI-powered insights for a more personalized wellness experience then the Galaxy Watch7 is the perfect device for you! If your inbox band is not up to your standards, we do offer a plethora of other band options online that may be better suited to your taste. When you want to wear your Samsung smart watch, there's a proper way to put it on, so it will be nice and snug with no discomfort. First, center the watch on top of your wrist and slide the end of the strap or band through the loop. Then, fit the strap or band to your wrist and firmly insert the pin into the adjustment hole. Ensure the pin is fully inserted into the hole. But make sure not to overtighten the strap or band. Feel free to check out, "Properly wear and clean your Samsung smart watch" if you would like to learn how to achieve the most comfortable fit. If you have any questions for us after reviewing the resources provided, do not hesitate to contact Samsung Support. Thank you for being a steadfast Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
https://www.samsung.com/us/watches/galaxy-watch7/
Watch7 Accessories
https://www.samsung.com/us/mobile/mobile-accessories/smartwatches/?category_names=Smartwatches&wearables_compatibility=Galaxy+Watch7
"Properly wear and clean your Samsung smart watch"
https://www.samsung.com/us/support/answer/ANS00084602/
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Watch7. We value your feedback as it allows us the opportunity to improve the functionality and design of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you want a premium smartwatch with advanced health tracking features like ECG, SpO2 monitoring, sleep analysis, and detailed activity tracking, seamless integration with other Samsung devices, a sleek design, and a wide range of customizable watch faces, all powered by the latest technology and AI-powered insights for a more personalized wellness experience then the Galaxy Watch7 is the perfect device for you! If your inbox band is not up to your standards, we do offer a plethora of other band options online that may be better suited to your taste. When you want to wear your Samsung smart watch, there's a proper way to put it on, so it will be nice and snug with no discomfort. First, center the watch on top of your wrist and slide the end of the strap or band through the loop. Then, fit the strap or band to your wrist and firmly insert the pin into the adjustment hole. Ensure the pin is fully inserted into the hole. But make sure not to overtighten the strap or band. Feel free to check out, "Properly wear and clean your Samsung smart watch" if you would like to learn how to achieve the most comfortable fit. If you have any questions for us after reviewing the resources provided, do not hesitate to contact Samsung Support. Thank you for being a steadfast Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
https://www.samsung.com/us/watches/galaxy-watch7/
Watch7 Accessories
https://www.samsung.com/us/mobile/mobile-accessories/smartwatches/?category_names=Smartwatches&wearables_compatibility=Galaxy+Watch7
"Properly wear and clean your Samsung smart watch"
https://www.samsung.com/us/support/answer/ANS00084602/
Written by a customer while visiting Samsung US