Customer reviews from Samsung US
Samsung - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Green - (2024)
Average customer rating
4.6 out of 5
4.6
(4,016 Reviews)
Open Ratings Snapshot
Rating breakdown 4,016 reviews
5 Stars
2,980
4 Stars
660
3 Stars
199
2 Stars
85
1 Star
92
82%of customers recommend this product. 
(
698 out of 848
)
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Customer Reviews for Samsung - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Green - (2024)
Customer Rating
5 out of 5
5
My health has improved
on July 3, 2025
Posted by: Mythrus
[This review was collected as part of a promotion.] I have Sleep Apnea, my watch caught a serious problem. My blood oxygen was low and my Dr. confirmed it. I sleep better now. I am more active and have improved my lifestyle. I use the health app to keep track of things which helps my Dr and me improve the meds i am prescribed.
It also tells time!
I am a 73yo curmudgeon tech geek.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Product is OK
on July 4, 2025
Posted by: Wldbuyagn
[This review was collected as part of a promotion.] My watch is used primarily for health reasons. I like to keep in contact with how many steps I'm making, what my oxygen level is etc. Another great feature for me is being able to answer my phone from my watch instead of just noticing that I'm getting a call coming through when I got to find where my phone is.
One of the things that I'm definitely not used to is having to charge it every night. Possibly it could be because I have too many things going on on the watch that I'm not aware of how to eliminate. The only other negative for me is I would prefer a little smaller watch face, with a little more of a feminine touch.
Value
3 out of 5
3
Response from Samsung USBy R&R TeamJuly 7, 2025
Hi there Wldbuyagn,
Thanks for taking the time to review your Samsung Galaxy Watch7. We appreciate your honesty as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship, linked below. Your Galaxy Watch7 battery can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than anticipated battery life, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. Also check out our Watch7 40mm option. It may be the perfect size that you're looking for in your device. If you have any questions for us or if you would like any further assistance, please do not hesitate to contact Samsung Support. Thank you for being a loyal Samsung customer.
- Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Product Manual
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is A-AMAZING!!!
on July 5, 2025
Posted by: Engineeratwork
[This review was collected as part of a promotion.] I have tried a lot of smartwatches over the years, but the Galaxy Watch 7 genuinely feels different. It is not just a gadget, it actually understands me. From the moment I wore it, it felt like more than a tracker. The design is sleek, lightweight, and surprisingly comfortable. I have been wearing it day and night without a second thought.
The real game changer is Galaxy AI. Every morning, I get an Energy Score based on my sleep, heart rate, and activity. It is surprisingly accurate. When it says I need rest, I usually do. It feels like a quiet coach nudging me in the right direction.
The sleep tracking is on another level. It goes beyond just hours in bed. It tracks skin temperature, snoring, and oxygen levels, then gives actual insights that helped me improve my sleep. With FDA cleared sleep apnea detection coming soon, it feels like real health support.
Fitness tracking is smart but never overwhelming. It guides me during workouts, tracks heart rate zones, and even recognizes when I forget to start an activity. Battery life lasts almost two days and charges fast, which works perfectly for me.
For the first time, I am wearing a watch that feels like it is on my side. It helps me live better, not just do more. The Galaxy Watch 7 is not just another upgrade. It is personal.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Longtime fan switching to Garmin
on July 6, 2025
Posted by: Sad Longtime Fan
Expertise:Expert
It pains me to write a poor review, as I've owned Samsung phones, watches, and tablets for over a decade at this point. I almost went one star, but I do like the screen, processor speed, and phone integration of this device, as I have my previous Samsung watches (going back to the Gear series).
Unfortunately, the battery life and warranty service have been so poor, the things I like are almost irrelevant. I noticed after less than a year of ownership that the batter could not even get me through a full day (charged to 100% in the morning). Forget doing any kind of sleep tracking, I couldn't even get through a normal day with a fairly normal workout and walking. This was obviously an unacceptable status. After jumping all the hoops Samsung requires, I was able to send it in for warranty repair. I got it back 2 weeks later, but can't tell you if the battery got any better, because when it came back, suddenly the HR sensor didn't work. Cue all the at home hoops again, and back to Samsung for warranty repair. I've now been without a functioning watch for almost two months, and it is still at the factory.
Based on this experience, I will probably switch to a Garmin. Even if the repair folks are eventually able to fix it, I don't know that I will trust it again. For what these things cost, they should work as designed for more than a year. And being without your device for over a month is unacceptable "service."
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
1 out of 5
1
Design
3 out of 5
3
Value
1 out of 5
1
Response from Samsung USBy R&R TeamJuly 7, 2025
Howdy Sad,
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy Watch7. We appreciate your feedback as we strive in providing the best products with superior functionality on the market for our customers. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ which can be added to eligible devices. It's similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when added to your eligible devices. Various factors may be impacting your Galaxy Watch7 battery, causing it to drain quickly. A few examples may include background app activity, always-on display, Bluetooth, and Wi-Fi usage. Your Galaxy Watch7 can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than optimal battery life, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. If you would like to share additional feedback with us or if you would like any further assistance, please do not hesitate to reach out to Samsung Support at your earliest convenience. Thank you for being a devoted Samsung customer.
- Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best watch ever but battery dies way to fast.
on July 7, 2025
Posted by: Nisesamsung
[This review was collected as part of a promotion.] I don't know what i would do without samsung. Every thing in my house is literally samsung. I love them couldn't live without them!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Bad battery life.
on July 7, 2025
Posted by: Jordan
from Dallas, TX
Expertise:Intermediate
Verified Purchase:Yes
Can't do much with it as the battery dies within 10 hours from full charge, with nothing running, on power save. Could have done without if I was going to have this experience.
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
1 out of 5
1
Design
4 out of 5
4
Value
1 out of 5
1
Response from Samsung USBy R&R TeamJuly 8, 2025
Hi there Jordan,
Thanks for taking the time to review your Samsung Galaxy Watch7. We appreciate your honesty as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Various factors may be impacting your Galaxy Watch7 battery, causing it to drain quickly. A few examples may include background app activity, always-on display, Bluetooth, and Wi-Fi usage. Your Galaxy Watch7 can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than optimal battery life, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. Let us know if you would like any further assistance afterward by reaching out to Samsung Support. Thank you for being a loyal Samsung customer.
- Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Wish It Was More
on July 8, 2025
Posted by: HelenaTampa
[This review was collected as part of a promotion.] I needed an everyday watch for keeping up with messages from customers, so I thought this was it. Unfortunately, the battery runs down way too quickly in one day vs. my Fitbit that could go about 3 days when new. I am forced to keep special watch chargers with me at all times. Now somehow the crystal face broke, I don't know how, it's first time I have broken a watch face. Perhaps because the face edges sit on top, not level with the outside frame. Finally, I got the smaller of the 2 watches but it still looks huge on my small wrist.
Value
2 out of 5
2
Response from Samsung USBy R&R TeamJuly 9, 2025
Howdy HelenaTampa,
Thanks for taking the available time out of your day to share your thoughts with us about your Samsung Galaxy Watch7. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ which can be added to eligible devices. It's similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when added to your eligible devices. Different factors may be impacting your Galaxy Watch7 battery, causing it to drain quickly. A few examples may include background app activity, always-on display, Bluetooth, and Wi-Fi usage. Your Galaxy Watch7 can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than anticipated battery life, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. If you have any questions for us after reviewing the resources shared, please do not hesitate to reach out to Samsung Support at your leisure. Thank you for being a valued Samsung customer.
- Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Mush needed upgrade!
on July 9, 2025
Posted by: Omallie
[This review was collected as part of a promotion.] I upgraded to the Watch7 44mm from my last watch, the watch6 40mm and what an upgrade! I really enjoyed the Watch6 but it was starting to feel slow and age was catching up. The Watch7 is sleek, fast, and features new Galaxy AI features to help improve health data like enhanced sleep scores. So far my experience has been awesome! I love the look and feel of the watch on my wrist, its not overly heavy or bulky and looks great with the sports band, I personally like the little addition of color from the string on the sides of the band. The watch is much faster and smoother than my previous watch and it pairs well with my S25 Ultra. Overall, I love this new watch!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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